ZipRecruiter

Log In

2

Remote Player Support Jobs in Illinois (NOW HIRING)

Culligan

Senior Sales Engineer

Mundelein, IL · On-site +1

$150K/yr

Libertyville, IL - Remote Description: We are seeking a highly motivated Sales Engineer (Chemical ... The ideal candidate is a customer-obsessed team player with strong analytical and problem-solving ...

Culligan

Senior Sales Engineer

Libertyville, IL · On-site +1

$150K/yr

Libertyville, IL - Remote Description: We are seeking a highly motivated Sales Engineer (Chemical ... The ideal candidate is a customer-obsessed team player with strong analytical and problem-solving ...

cap

Technical Assessor CAP15189

Winnetka, IL · On-site +1

Support the Lead Assessor as assigned in the coordination of onsite or remote visits and conference ... Must be a team player oriented to sharing information to support and strengthen CAP 15189 ...

Culligan

Senior Sales Engineer

Libertyville, IL · On-site +1

$18.70 - $38.70/hr

Libertyville, IL - Remote Description: We are seeking a highly motivated Sales Engineer (Chemical ... The ideal candidate is a customer-obsessed team player with strong analytical and problem-solving ...

Allied

Client Executive

Chicago, IL · On-site +1

$130K - $135K/yr

POSITION SUMMARY The Client Executive is a goal-oriented, driven, team player with a willingness ... To support a smooth and efficient remote work experience, the internet connection must be obtained ...

Allied Benefit Systems

Client Executive

Chicago, IL · Remote

$78K - $107K/yr

POSITION SUMMARY The Client Executive is a goal-oriented, driven, team player with a willingness ... To support a smooth and efficient remote work experience, the internet connection must be obtained ...

srecruiting

Fully Remote Customer Service Rep

Chicago, IL · Remote

$16.50 - $22.50/hr

... team player, who wants to help protect families, this may be an opportunity for you! Were looking for enthusiastic, hard-working, friendly individuals to support a huge network of clients. This ...

Snapsheet

SaaS Account Executive

Chicago, IL · On-site +1

Remote Job Type: Full-time About Snapsheet: Snapsheet is claims technology the way it should be ... Support product extension sales to existing customers through effective post-sale client ...

previous page

Showing results 41-60

All JobsPlayer Support JobsRemote Player Support JobsRemote Player Support Jobs in Illinois

Remote Player Support information

What is the difference between Remote Player Support vs Customer Service Representative?

AspectRemote Player SupportCustomer Service Representative
CredentialsBasic technical knowledge, customer service skillsSimilar customer service skills, sometimes technical knowledge
Work EnvironmentRemote, gaming or entertainment industryRemote or in-office, various industries
Industry UsageGaming, entertainment, tech companiesRetail, telecom, finance, various sectors
Search & Comparison IntentFocus on gaming support rolesGeneral customer support roles

Remote Player Support and Customer Service Representative roles share customer service skills and often require similar credentials. However, Remote Player Support is specialized for the gaming or entertainment industry, focusing on technical and gameplay issues, while Customer Service Representatives serve broader industries. Both roles are typically remote, but their industry focus and technical requirements differ.

What is a remote player support?

A Remote Player Support job involves assisting players of video games or online platforms with their questions, technical issues, or account problems, all while working from a remote location. This role typically includes responding to customer inquiries via chat, email, or sometimes phone, troubleshooting common issues, and providing helpful information to ensure a positive player experience. Remote Player Support agents often work for gaming companies or third-party support providers and must have strong communication skills, patience, and a good understanding of the games or platforms they support.

What are the key skills and qualifications needed to thrive as a remote player support specialist, and why are they important?

To thrive as a Remote Player Support Specialist, you need strong problem-solving abilities, excellent written communication, and familiarity with customer service principles, often supported by experience in gaming or technical support. Proficiency with support ticketing systems, CRM software, and sometimes knowledge of specific game platforms or chat tools is typically required. Patience, empathy, and the ability to multitask are critical soft skills that set top performers apart. These skills and qualities ensure efficient resolution of player issues, foster positive player experiences, and uphold the reputation of the gaming company.

What are some common challenges faced by remote player support specialists, and how can they be effectively managed?

Remote Player Support specialists often encounter challenges such as handling high volumes of inquiries, managing player frustrations, and troubleshooting technical issues without direct access to user devices. Success in this role requires strong communication skills, adaptability, and the ability to remain calm under pressure. Many teams utilize collaborative tools and knowledge bases to share solutions and support each other, which helps in resolving complex cases efficiently. Regular training and feedback sessions also aid in staying updated with game changes and improving service quality.

What are the most commonly searched types of Player Support jobs in Illinois?

The most popular types of Player Support jobs in Illinois are:

What are popular job titles related to Remote Player Support jobs in Illinois?

For Remote Player Support jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Remote Player Support jobs in Illinois look for?

The top searched job categories for Remote Player Support jobs in Illinois are:

What cities in Illinois are hiring for Remote Player Support jobs?

Cities in Illinois with the most Remote Player Support job openings:

Remote Player Support jobs near you

Senior Sales Engineer

Culligan International

Libertyville, IL • On-site, Remote

Full-time

Posted 29 days ago

Culligan rating

6.5

Company rating: 6.5 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

408th of 490 rated machine equipment manufacturers

Job description

Position: Senior Sales Engineer, Global Accounts

Supervisor: Director of Global Accounts

Location: Libertyville, IL - Remote

Description: We are seeking a highly motivated Sales Engineer (Chemical Engineer or technically equivalent degree holder) with 10–15 years of water industry experience to join our Global Accounts Team. This position focuses on technical, consultative sales of capital water treatment equipment to high-growth markets such as data centers and food & beverage manufacturers. The ideal candidate is a customer-obsessed team player with strong analytical and problem-solving skills, and has a proven track record, passion for innovative solutions, and the ability to thrive in a fast-paced, hands-on environment.

Responsibilities:

§ Develop and qualify new business opportunities for custom-engineered water treatment systems (Pretreatment, filtration, ion-exchange, membranes, electro-chlorination, e.g.)

§ Collaborate with engineering teams to deliver tailored technical proposals and system solutions.

§ Conduct site visits and system audits to gather operational data and identify performance improvement opportunities.

§ Own the full sales cycle: from lead generation through technical scoping, proposal development, contract negotiation, execution oversight, and deployment.

§ Perform advanced process calculations (reaction kinetics, membrane projections, evaporative modeling, mass/energy balances, e.g.)

§ Support pilot testing, system startups, and on-site technical fieldwork as needed.

§ Participate in construction project bids: review mechanical drawings, specifications, size components, respond to RFIs, and prepare formal submittals.

§ Maintain accurate CRM data, forecasts, and customer documentation.

§ Perform other duties as assigned to support departmental and organizational goals.

Requirements:

· Bachelor’s degree in Chemical Engineering preferred. Will consider Civil, Industrial, Environmental Engineering, or a related technical field such as chemistry.

· Minimum 10 years industry experience with 5+ years in direct technical sales or application engineering related to water treatment or industrial processes. Will consider strong consultant industry candidates with exemplary customer-facing skills.

· Strong foundation in process engineering and industrial water systems (evaporative cooling, hydronics, membrane separation, etc.) Familiarity with projection tools, PFD/P&ID review, and willingness to learn CAD or simulation software.

· Ability to travel up to 50% for customer visits, training, and project execution as needed.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies in this position: Integrity, Resourcefulness, Customer Focus, Team Player, Adaptability, Excellence

As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial and industrial customers. Headquartered in Rosemont, Illinois, Culligan International offers technologically advanced, state of the art water filtration products, including: water softeners, water filtration systems, industrial water treatment solutions, drinking water systems and whole-house filtration systems.

We offer competitive compensation including base plus commissions & benefits including: Medical, Dental, Vision, Life, 401(k), Paid time off, Additional voluntary benefits

What Culligan employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom