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Remote Phone Repair Jobs in Ohio (NOW HIRING)

Jr. Field Service Engineer

Sharonville, OH · On-site +1

$59K - $121K/yr

From advanced data collection technology to innovative software enabling remote collaboration ... Maintain, repair, and install industrial x-ray systems and supporting peripheral equipment, such as ...

Jr. Field Service Engineer

Sharonville, OH · On-site +1

$59K - $121K/yr

From advanced data collection technology to innovative software enabling remote collaboration ... Maintain, repair, and install industrial x-ray systems and supporting peripheral equipment, such as ...

Showing results 21-25

Remote Phone Repair information

What are some common challenges faced by remote phone repair technicians, and how can they be managed?

Remote phone repair technicians often encounter challenges such as diagnosing issues without physical access to the device and providing clear instructions to customers with varying technical skills. To manage these challenges, technicians rely on strong communication skills, step-by-step troubleshooting guides, and remote diagnostic tools. Building rapport and patience with customers is essential, as is staying updated on the latest device models and repair techniques. Many employers also provide ongoing training and support forums to help technicians navigate unique or complex issues.

What is the difference between Remote Phone Repair vs Mobile Device Technician?

AspectRemote Phone RepairMobile Device Technician
CredentialsBasic technical knowledge, certifications varyTechnical certifications often required
Work EnvironmentRemote, online troubleshooting and repair guidanceOn-site or in-store repair work
Industry UsageCustomer support, repair services, online platformsPhysical repair shops, retail stores
Search & Comparison IntentFocus on remote repair jobs, online servicesHands-on repair roles, in-person service

Remote Phone Repair involves troubleshooting and guiding customers through repairs remotely, often via online platforms. Mobile Device Technicians perform physical repairs on devices, typically in a shop or on-site. Both roles require technical skills, but Remote Phone Repair emphasizes remote support, while Mobile Device Technicians focus on hands-on repair work.

What are the key skills and qualifications needed to thrive as a remote phone repair technician?

To thrive as a Remote Phone Repair Technician, you need a solid understanding of mobile device hardware, software troubleshooting, and diagnostic techniques, often supported by relevant certifications such as CompTIA A+ or manufacturer-specific training. Familiarity with remote diagnostic tools, virtual support platforms, and ticketing systems is essential for resolving issues efficiently. Excellent communication, patience, and problem-solving abilities help you guide customers through repairs and build trust remotely. These skills ensure effective, efficient service delivery and high customer satisfaction while working outside of a traditional repair shop.

What is a remote phone repair technician?

A Remote Phone Repair technician is a professional who diagnoses and fixes issues with smartphones or mobile devices from a distance, often using online tools and remote access software. Instead of physically handling your device, they guide you through troubleshooting steps or remotely access your phone to resolve software problems. This service can help with issues like software glitches, app errors, or settings configuration. Hardware repairs may still require physical service, but many common issues can be addressed remotely, saving time and offering convenience.
What cities in Ohio are hiring for Remote Phone Repair jobs? Cities in Ohio with the most Remote Phone Repair job openings:

Jr. Field Service Engineer

Baker Hughes

Sharonville, OH • On-site, Remote

$59K - $121K/yr

Full-time

Medical, Retirement

Re-posted 29 days ago


Baker Hughes rating

7.6

Company rating: 7.6 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

249th of 487 rated machine equipment manufacturers


Job description

Are you an Engineer looking for the next step in your career?

Are you looking to work with cutting-edge technology?


Join our Team!

Baker Hughes has developed a comprehensive portfolio of systems and products. From advanced data collection technology to innovative software enabling remote collaboration, Waygate Technologies provides a full suite of non-destructive testing solutions and equipment including radiography, computed tomography, remote visual inspection, ultrasound, and eddy current products.


Partner with the best

As a Jr. Field Service Engineer, you will provide services that will range in scope from performing standard maintenance, troubleshooting, installation, and calibration of Waygate Technologies Equipment: Phoenix 2D & 3D CT X-ray Testing machine hardware and software products at Waygate and customer locations. Travel expected in excess of 70%.


As a Jr. Field Service Engineer, after a rigorous Technical Training Program you will be responsible for:

  • Maintain, repair, and install industrial x-ray systems and supporting peripheral equipment, such as: X-ray tubes, generators, coolers, scanners, stepper motors/controllers, power supplies, high voltage control circuits, motion control and high-end PCs.

  • Providing customers with technical support via phone and onsite service

  • Providing timely completion of standard service reports, invoicing packages, and other administrative requirements.

  • Being responsible for driving customer satisfaction from commitment through quality service standards.

  • Monitoring site safety during work scope execution.


Fuel your passion

To be successful in this role you will require:

  • Possess a four-year technical degree in Electronics (BSEET, BSEE) or Mechanics (BSMET, BSME).

  • The employee must regularly lift and/or move up to 50 pounds.

  • Candidate must be willing to submit to a background investigation, including for example: verification of past employment, criminal history, driving record and educational background.

  • Be able to travel up to 70% of the time for work

  • Possess a valid driver's license and passport (or able to obtain a passport).

  • Must currently hold valid US citizenship status


Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • 70% or more travel. You will be paid for travel time as well as overtime if more than 8 hours are worked a day. Travel costs will also be paid.

  • Must live in drivable distance to an airport


Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

  • Contemporary work-life balance policies and wellbeing activities

  • Comprehensive private medical care options

  • Safety net of life insurance and disability programs

  • Tailored financial programs Education Assistance

  • Generous Parental Leave

  • Mental Health resources

  • Dependent Care

  • Additional elected or voluntary benefit

The annual pay scale for this position is between $59,100.00 - $121,510.00.

Candidates for this role (office-based/ hybrid/ remote) must be located in or near the locations displayed above. The pay range/scale displayed above represents Baker Hughes' good faith estimate of the minimum and maximum for this position at the time of this posting and applies to the possible locations for this position. Baker Hughes will issue a non-bias competitive offer; the salary range posted for this position reflects the projected hiring range for new hires, full-time salaries in some U.S. locations, not including equity or benefits. Where an applicant will ultimately fall within the pay range/scale depends on a variety of factors, including, for example, geographic work location, skillset, qualifications, internal pay alignment, level of experience, and demonstrated performance over time. Please keep in mind that the range stated above is the full base salary range for the role and does not include other forms of compensation. Your recruiter can share more about the pay range for this position during the hiring process.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

The Baker Hughes internal title for this role is: Services Professional - On Site Services

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