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Remote Phone Operator Jobs in Montclair, NJ (NOW HIRING)

Getaway

Remote Customer Representative

Manhattan, NY · Remote

$30K - $50K/yr

Respond promptly and professionally to client inquiries via email, phone, and messaging platforms ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Remote Customer Representative

Manhattan, NY · Remote

$30K - $50K/yr

Respond promptly and professionally to client inquiries via email, phone, and messaging platforms ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Macmillan

Technical Analyst (Contractor)

Manhattan, NY · Remote

$28 - $35/hr

The analyst will support users by phone, email, chat, and remote support tools while managing ... Strong troubleshooting skills supporting Windows operating systems and Microsoft 365 applications.

Deloitte

Epic Denials Management Operator

New York, NY · Remote

$19.75 - $26.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... and phone calls to gather necessary information to understand denial reasons and root causes.

Deloitte

Epic Denials Management Operator

Jersey City, NJ · Remote

$18.75 - $25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... and phone calls to gather necessary information to understand denial reasons and root causes.

Deloitte

Epic Denials Management Operator

Morristown, NJ · Remote

$18.50 - $24.75/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... and phone calls to gather necessary information to understand denial reasons and root causes.

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Remote Phone Operator information

See Montclair, NJ salary details

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How much do remote phone operator jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote phone operator in Montclair, NJ is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.86 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Montclair, NJ?

For Remote Phone Operator jobs in Montclair, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Montclair, NJ look for?

The top searched job categories for Remote Phone Operator jobs in Montclair, NJ are:

What cities near Montclair, NJ are hiring for Remote Phone Operator jobs?

Cities near Montclair, NJ with the most Remote Phone Operator job openings:

Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Montclair, NJ as of August 2026, with employment types broken down into 84% Full Time, and 16% Temporary. Highlights an 100% Remote job distribution, with an average salary of $37,855 per year, or $18.2 per hour.

Remote Customer Representative

Manhattan, NY • Remote

Getaway
See more jobs at Getawayexternal

$30K - $50K/yr

Part-time

Posted 6 days ago

Job description

As a Customer Representative, you will play a key role in supporting clients throughout their journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.

Key Responsibilities

  • Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
  • Assist with travel bookings, changes, cancellations, and special requests.
  • Provide accurate information about destinations, travel documents, and agency policies.
  • Follow up with clients to confirm trip details and satisfaction.
  • Handle concerns or complaints with empathy and problem-solving skills.

Ideal Candidate

  • Excellent verbal and written communication skills.
  • Strong customer service experience (preferably in travel or hospitality).
  • Organized, dependable, and proactive with a high attention to detail.
  • Comfortable with technology and quick to learn booking platforms and systems.
  • Passion for travel and helping others plan unforgettable experiences.

Perks

  • 100% remote work with flexible scheduling.
  • Opportunities for growth within the agency.
  • Travel perks and exclusive industry discounts.
  • Supportive team environment with ongoing training.

If you#39;re enthusiastic and love creating memorable experiences for others, wed love to hear from you. Apply today and start your journey with Getaway Company!

After applying, you will receive a confirmation email with the next steps. Please make sure to check your spam or junk folder as well.

Type: Part-time

Pay: $30,000.00 to $50,000.00 per YEAR

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