ZipRecruiter

Log In

2

Remote Phone Operator Jobs in Montclair, NJ (NOW HIRING)

Nexora Talent

Remote- Customer Experience Service

Manhattan, NY · Remote

$17.50 - $24/hr

Key Responsibilities • Respond to customer inquiries via email, phone, and messaging platforms ... Benefits • Remote position with flexible scheduling options. • Structured onboarding and ...

Macy's

Facilities Specialist (Remote)

Woodbridge, NJ · On-site +1

$56K - $93K/yr

... remote work related to all burglar and fire alarm systems in the company and their components. The ... operators on ticket actions, and troubleshoot alarm system communications (phone lines, cell, and ...

previous pagenext page

Showing results 21-40

All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Montclair, NJ

Remote Phone Operator information

See Montclair, NJ salary details

$9

$18

$25

How much do remote phone operator jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote phone operator in Montclair, NJ is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.86 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Montclair, NJ?

For Remote Phone Operator jobs in Montclair, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Montclair, NJ look for?

The top searched job categories for Remote Phone Operator jobs in Montclair, NJ are:

What cities near Montclair, NJ are hiring for Remote Phone Operator jobs?

Cities near Montclair, NJ with the most Remote Phone Operator job openings:

Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Montclair, NJ as of August 2026, with employment types broken down into 84% Full Time, and 16% Temporary. Highlights an 100% Remote job distribution, with an average salary of $37,855 per year, or $18.2 per hour.

Remote Customer Service Representative

New York, NY • Remote

Manhattan School
See more jobs at Manhattan Schoolexternal

$17.50 - $23.75/hr

Contractor

Re-posted 13 days ago

Job description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.

To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position.

Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients’ interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management

Required Skills/Knowledge

  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary

Education/Experience

  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred