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Remote Phone Operator Jobs in Jackson, WY (NOW HIRING)

VERTACALL

Tax Refund Customer Service (Remote)

Jackson, WY · Remote

$16.50 - $22.50/hr

Responsibilities Inbound phone and video customer service/technical support. Handle technical support questions via phone, with video capability. Research, analyze and determine an appropriate course ...

VERTACALL

Tax Refund Customer Service (Remote)

Jackson, WY · On-site +1

$16.50 - $22.50/hr

Responsibilities • Inbound phone and video customer service/technical support. Handle technical support questions via phone, with video capability. • Research, analyze and determine an ...

All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Jackson, WY

Remote Phone Operator information

See Jackson, WY salary details

$9

$18

$26

How much do remote phone operator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote phone operator in Jackson, WY is $18.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.19 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Jackson, WY?

For Remote Phone Operator jobs in Jackson, WY, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Jackson, WY look for?

The top searched job categories for Remote Phone Operator jobs in Jackson, WY are:

What cities near Jackson, WY are hiring for Remote Phone Operator jobs?

Cities near Jackson, WY with the most Remote Phone Operator job openings:

Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Jackson, WY as of August 2026, with employment types broken down into 31% Full Time, and 69% Part Time. Highlights an 100% Remote job distribution, with an average salary of $38,511 per year, or $18.5 per hour.

Tax Refund Customer Service (Remote)

VERTACALL

Jackson, WY • Remote

$16.50 - $22.50/hr

Contractor

Re-posted 17 days ago

Job description

A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our client accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs gather that for us. Problem-solving should also come naturally to our customer care specialists. You should be confident in troubleshooting and investigating if do or don't have enough information to resolve customer complaints.

Tax preparation software is one of the most popular income tax services during tax season. The software is designed to guide users through their tax returns step-by-step.

Responsibilities
Inbound phone and video customer service/technical support. Handle technical support questions via phone, with video capability.

Research, analyze and determine an appropriate course of action for tax customers.

Interact with customers via phone focusing on software navigation questions as well as assisting the customer with locating prior years' returns and amendments.

Serve as an ambassador for the Intuit brand; take a caring and empathetic approach to customer interactions and/or escalation to a higher level of expertise.

Document all issues, resolution and follow up actions

Requirements

Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school diploma
Benefits

This is NOT paid training. However, we WILL cover the cost of the Training Certification Course. Once you've passed the software certification course with a passing score, PAID services will begin. You MUST make the time to train and pass. You MUST have a working computer and internet connection at home. If you cannot make time to train, DO NOT APPLY.

Employment Type: CONTRACTOR

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