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Remote Phone Operator Jobs in Griffith, IN (NOW HIRING)

Remote (Global) Compensation: 100% Commission + Performance Bonuses Department: Sales - CREo ... Cold call, DM, and email commercial real estate operators, sponsors, and fund managers * Qualify ...

... our operating hours, and shifts are assigned based on business need. As a Workplace Planning ... Provide over the phone guidance at key life moments to our customer, such as starting or ending ...

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Remote Phone Operator information

See Griffith, IN salary details

$8

$16

$22

How much do remote phone operator jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote phone operator in Griffith, IN is $16.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.50 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Griffith, IN?

For Remote Phone Operator jobs in Griffith, IN, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Griffith, IN look for?

The top searched job categories for Remote Phone Operator jobs in Griffith, IN are:

What cities near Griffith, IN are hiring for Remote Phone Operator jobs?

Cities near Griffith, IN with the most Remote Phone Operator job openings:

Infographic showing various Remote Phone Operator job openings in Griffith, IN as of August 2026, with employment types broken down into 77% Full Time, and 23% Temporary. Highlights an 100% Remote job distribution, with an average salary of $33,407 per year, or $16.1 per hour.

Account Representative for Special Programs

Merrillville, IN • On-site, Remote

Indiana Wesleyan University
Colleges, Universities, and Professional Schools • 501 - 1,000 employees

Full-time

Re-posted yesterday


Key responsibilities

  • Assist students in the special programs with class start processes, payment review, and account management.

  • Communicate with international students via phone, Salesforce, and Teams to provide support and updates.

  • Evaluate account balances, third-party payment reports, and implement past due procedures as needed.


Indiana Wesleyan University rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

Account Representative for Special Programs
Job no: 495138
Work type: Hourly (Full Time)
Location: Marion, IN, Merrillville, IN, Hybrid (2 Office / 3 Remote)
Categories: Business/Accounting/Finance
Job Title: Account Representative for Special Programs
Reporting Relationship: Account Coordinator for Special Programs
Unit: National & Global
Department: Student Account Services - IWU National & Global
Campus Location: This position is 2 days onsite either in Marion, IN or Merrillville, IN and 3 days remote hybrid schedule.
Summary of Position: The account representative for special programs will assist the Account Coordinator in all aspects of serving students who have applied to or enrolled in special programs, including processing class starts, reviewing payment reports, and managing account balances.
Duties and Responsibilities
  • Guide international students through the class start process, providing practical assistance as necessary
  • Calculate and communicate final balances prior to graduation for students in special programs
  • Evaluate reports for third-party payments according to established guidelines
  • Communicate with international students regularly via phone, Salesforce, and Teams
  • Evaluate account status for students in special programs and implement past due procedures as needed
  • Serve student needs during residencies either virtually or in-person
  • Other duties as assigned by Coordinator or other management

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.
Education
  • Associates degree required or work equivalent

Experience
  • Bookkeeping desired

Required Skills
  • Ability to work accurately with attention to detail and numbers
  • Analytical thinking skills
  • Ability to handle and prioritize multiple tasks
  • Excellent interpersonal skills relating effectively with staff, students, and other departments
  • Computer skills, primarily with Excel and web based programs

IWU Kingdom Diversity Statement
IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind.
LIMITATIONS AND DISCLAIMER
As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Advertised: 13 Jul 2026 Eastern Daylight Time
Applications close: 20 Sep 2026 Eastern Daylight Time
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