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Remote Phone Operator Jobs in Decatur, TX (NOW HIRING)

As part of the Solvd Group, operating in 46+ countries, our mission is to drive results today while ... This is a full-time, remote position with the ideal candidate being self-motivated, reliable, and ...

Epic Denials Management Operator

Westlake, TX · Remote

$17.25 - $23/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... and phone calls to gather necessary information to understand denial reasons and root causes.

Epic Denials Management Operator

Fort Worth, TX · Remote

$17.25 - $23/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... and phone calls to gather necessary information to understand denial reasons and root causes.

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Remote Phone Operator information

See Decatur, TX salary details

$8

$15

$22

How much do remote phone operator jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote phone operator in Decatur, TX is $15.97, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.40 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Decatur, TX?

For Remote Phone Operator jobs in Decatur, TX, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Decatur, TX look for?

The top searched job categories for Remote Phone Operator jobs in Decatur, TX are:

What cities near Decatur, TX are hiring for Remote Phone Operator jobs?

Cities near Decatur, TX with the most Remote Phone Operator job openings:

Infographic showing various Remote Phone Operator job openings in Decatur, TX as of August 2026, with employment types broken down into 83% Full Time, and 17% Temporary. Highlights an 100% Remote job distribution, with an average salary of $33,208 per year, or $16 per hour.

PBX Operator - PRN

Fort Worth, TX • On-site, Remote

Texas Health Resources
Outpatient Health Care • 10K+ employees

Per diem

Medical, Dental, Retirement, PTO

Posted 4 days ago


Texas Health Resources rating

7.7

Company rating: 7.7 out of 10

Based on 346 frontline employees who took The Breakroom Quiz


Job description

PBX Operator (PRN)

Fast-paced, high-volume clinic looking for a top skilled PBX Operator

Work location:  1325 Pennsylvania Avenue   Fort Worth, Texas 76104 & remote work

Work hours:  PRN - Three 10 hour shifts per week, as needed.  Weekends required

Department Highlights:

         Friendly, efficient team

         Remote work at least 50% of the time

         Competitive compensation

Here's What You Need:

         High School Diploma or equivalent REQUIRED

         One year of experience as a Dispatcher, Communication Specialist, Customer Service Representative or similar position in a communication or dispatch center REQUIRED

         Two years of Hospital experience (preferred)

What You Will Do:

         Answer incoming calls to the hospital switchboard in a timely manner, directing calls to the correct location or assisting with needed phone numbers

         Answer questions regarding basic operation of telephone system

         Transfer calls to appropriate departments for problem resolution as needed

         Overhead pages to locate physicians and relay approved information to employees and visitors

         Document all page requests either automatically through paging system and/or manually using written records

Additional perks of being a Texas Health employee:

         Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

         Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

         Strong Unit Based Council (UBC).

         A supportive, team environment with outstanding opportunities for growth.

Entity Highlights:

At Texas Health Resources, our mission is "to improve the health of the people in the communities we serve."  We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 23,000 employees of wholly owned/operated facilities plus 2.200 employees of consolidated joint ventures in the greater Dallas/Fort Worth area.  Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding.

Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we've won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.           

#LI-JT1


What Texas Health Resources employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Texas Health Resources logo

About Texas Health Resources

Sourced by ZipRecruiter

Texas Health Resources is a major player in the healthcare industry, located in Arlington, TX, US. With its roots dating back to 1922, and an amalgamation of multiple area hospitals in 1982, the organization has since evolved into one of the largest faith-based, nonprofit health systems in the United States, taking care and improving the health of people in the communities it serves. Staying aligned with its aim to enhance public health, the company's core services encompass a wide range of medical treatments, general wellness programs, fitness, and rehabilitation, continually expanding its healthcare infrastructure, and establishing collaborations for advanced medical research.

Industry

Outpatient health care

Company size

10,000+ Employees

Headquarters location

Arlington, TX, US

Year founded

1997