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Remote Phone Operator Jobs in Crown Point, IN (NOW HIRING)

Addison Group

Service Desk Analyst

Chicago, IL · Remote

$20 - $25/hr

... remote users through phone, email, chat, and ticketing systems. * Troubleshoot and resolve issues related to Microsoft 365, Outlook, Windows operating systems, and end-user applications. * Assist ...

InterPark

Call Center Foreman - CHC PT

Chicago, IL · On-site +1

$17.85/hr

Our ownership perspective and operating expertise result in a superior parking experience for our ... using phone/audio remote monitoring technology. • Computer literate, knowledge of MS Word, MS ...

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All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Crown Point, IN

Remote Phone Operator information

See Crown Point, IN salary details

$8

$16

$23

How much do remote phone operator jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote phone operator in Crown Point, IN is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $18.46 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Crown Point, IN?

For Remote Phone Operator jobs in Crown Point, IN, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Crown Point, IN look for?

The top searched job categories for Remote Phone Operator jobs in Crown Point, IN are:

What cities near Crown Point, IN are hiring for Remote Phone Operator jobs?

Cities near Crown Point, IN with the most Remote Phone Operator job openings:

Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Crown Point, IN as of August 2026, with employment types broken down into 83% Full Time, and 17% Temporary. Highlights an 100% Remote job distribution, with an average salary of $35,247 per year, or $16.9 per hour.

Customer Engagement Representative (Remote, Contract)

Neighborhoods.com

Chicago, IL • Remote

$16/hr

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

Make a real difference in people's home-buying journey—right from your own home.

Neighborhoods.com & 55places.com is seeking a Customer Engagement Representative to provide exceptional customer support from home, via various support channels, for our brands. This hourly 1099 contract role involves resolving customer inquiries, creating and assigning leads, and upholding our customer service excellence. You'll play a key part in helping customers find somewhere they will love to call home!

Shifts for this position are scheduled within our current operating hours of 7 AM-7 PM US Central time, 7 days a week (including weekends). 

What You'll Do

  • Provide warm, responsive support across email, chat, and phone
  • Build rapport with customers to understand their needs and guide them through the next step in their journey
  • Use scripts and tools to create a consistent, top-tier customer experience
  • Assign leads to the right partner agents or teams
  • Troubleshoot questions or concerns with clarity and care
  • Flag issues to the Customer Engagement Operations Team as needed
  • Jump in on additional tasks to help keep things running smoothly

The Role

  • Hourly Pay: $16 USD/hour
  • Type: 1099 Independent Contractor
  • Duration: 3-6 months, with the possibility of extension
  • Schedule: Up to 40 hours per week
  • Shifts available between 7 AM – 7 PM US Central Time, 7 days a week
  • Location: Remote
  • Must be authorized to work as a 1099 contractor in the U.S.

What you bring:

  • Ability to communicate clearly in spoken and written English
  • Ability to learn and adapt quickly 
  • 2+ years of customer support experience (email, phone, and/or chat)
  • High School diploma or equivalent

Technical Requirements:

  • Reliable high-speed internet for system access, video and VoIP calls (minimum 100 Mbps recommended)
  • Ability to maintain a stable connection for calls and meetings
  • Access to a backup internet option (e.g., hotspot)
  • A computer or laptop capable of running required systems (16 GB RAM recommended)
  • A quality headset for voice calls
  • Webcam for meetings/trainings

Bonus points if you have:

  • Experience using help desk software and remote support platforms
  • Google Workspace familiarity
  • Experience with high-volume call environments
  • Basic real estate knowledge
  • B2B customer support
  • Bilingual (Spanish preferred)
  • Outbound call experience
  • Sales experience

What to expect from the interview process:

  • Recorded Asynchronous Video Interview through Canvass
  • Meet with a Customer Engagement Manager(s)
  • Final interview with a Customer Engagement Senior Manager

If you're passionate about providing meaningful customer experiences, love working with others, and thrive in a remote environment, we'd love to meet you. Apply today and help people discover their next chapter!