Remote Phone Operator Jobs in Bethlehem, PA (NOW HIRING)

Job Summary:
Be part of the team at Messer that is responsible for the safe, reliable, and efficient operation of our air separation plant fleet from our central control room located in Bethlehem, PA. The Remote Operator 1 is responsible for the operation of approximately 6 plants while on shift including everything from steady state operation and optimization up to full plant restart events. Work in a collaborative environment, solve real world problems, and help us maintain our supply of Gases for Life to our customers.
Why Messer?
Messer is the world's largest privately held industrial gases company and what we do matters because it is woven into every part of life, from the medical gases that patients rely on to the essential elements needed to safely and sustainably produce the goods our communities depend on.
The true strength of Messer is our people-at every level and in every role.
Join us and take pride in the impact you will make by providing solutions essential to our world and lives. Reach your highest potential at our stable, inclusive company with diverse opportunities in a growing industry, supported by people who care.
Messer stands apart because we put what matters first, and you matter.
Principal Responsibilities:

• Maintain safe, reliable, and efficient plant operation of approximately six air separation plants via computer interface while on shift.
• Respond to and troubleshoot process upsets and plant problems.
• Alarm management and response
• Perform plant shutdowns and startups.
• Power management and emergency response.
• Monitor Key Performance Indicators and investigate / escalate any identified deficiencies.
• Communicate plant status and performance to the business.
• Provide ad-hoc support including alarm response, process manipulation, troubleshooting and investigation for non-ROC plants on a reactionary basis.
• Maintain the integrity of the Messer Operations Network through strict adherence to defined network security practices and requirements.

Required Skills:

• Willingness to work rotating shift - this is a 24 x 7 x 365 operation.
• Excellent team player
• Ability to manage multiple tasks simultaneously and prioritize.
• Analytical thinking ability to make quick and accurate decisions based on plant operational data and information.
• Ability to maintain alertness to issues that arise within the operation and ability to react in a high stress environment.
• Excellent communication skills
• Basic computer proficiency

Basic Qualifications

• High School diploma or GED
• Candidates must meet one of the following requirements:
  • Minimum of 2 years plant experience in a process plant related operations role (examples include: chemicals, pharmaceuticals, oil and gas, power, etc.)
  • Military experience (examples: Navy Nukes, Navy Fire Controlman, Air Force Fuels)
  • Recent college graduates with an engineering or physical science degree

About Messer:
Messer's safety culture, commitment to providing dependable supply and innovative gas technology solutions help customers unlock opportunities to be safer, more sustainable, more productive and more efficient, so their business thrives. We nurture lasting, meaningful relationships with customers, our communities, and with one another.
We offer comprehensive benefits and appreciable pay, with steady schedules and opportunities for ongoing training and career progression. We prioritize and invest in our people at every level of our organization - the dedication, knowledge, customer focus and entrepreneurial spirit of our employees is what make Messer refreshingly different.
If you need assistance with the application or would like to request accommodation, call (877) 243-1030.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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