Customer Service Representative
Newark, NJ · Remote
$16.75 - $22.75/hr
Takes inbound phone calls for up-to 90% of assigned shift. * Performs all other duties as assigned.
Customer Service Representative
Newark, NJ · Remote
$16.75 - $22.75/hr
Takes inbound phone calls for up-to 90% of assigned shift. * Performs all other duties as assigned.
Remote Phone Operator information
See Delaware salary details
$9.14 - $10.61
0% of jobs
$10.61 - $12.07
1% of jobs
$12.07 - $13.54
3% of jobs
$13.54 - $15
11% of jobs
$15.63 is the 25th percentile. Wages below this are outliers.
$15 - $16.47
24% of jobs
The median wage is $17.02 / hr.
$16.47 - $17.94
29% of jobs
$18.77 is the 75th percentile. Wages above this are outliers.
$17.94 - $19.40
12% of jobs
$19.40 - $20.87
8% of jobs
$20.87 - $22.33
6% of jobs
$22.33 - $23.80
3% of jobs
$23.80 - $25.26
2% of jobs
$9
$17
$25
How much do remote phone operator jobs pay per hour?
As of Sep 10, 2026, the average hourly pay for remote phone operator in Delaware is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.
What is a remote phone operator?
Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.
How do remote phone operators typically manage communication and collaboration with their team while working from home?
Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.
What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?
To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.
What is the difference between Remote Phone Operator vs Customer Service Representative?
| Aspect | Remote Phone Operator | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; communication skills | High school diploma or equivalent; communication skills |
| Work Environment | Home-based, call centers, or remote offices | Home-based, call centers, or retail settings |
| Industry Usage | Telecommunications, customer support, tech support | Retail, banking, tech, healthcare |
| Job Focus | Handling inbound/outbound calls, basic info, appointment setting | Assisting customers, resolving issues, product info |
Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.
What are the most commonly searched types of Phone Operator jobs in Delaware?
The most popular types of Phone Operator jobs in Delaware are:
What are popular job titles related to Remote Phone Operator jobs in Delaware?
For Remote Phone Operator jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Remote Phone Operator jobs in Delaware look for?
The top searched job categories for Remote Phone Operator jobs in Delaware are:
What cities in Delaware are hiring for Remote Phone Operator jobs?
Cities in Delaware with the most Remote Phone Operator job openings:
Customer Service Representative
Newark, NJ • Remote
Global Channel Management, Inc. •
Recruiting and Staffing Services • 11 - 50 employees11 - 50 employees
$16.75 - $22.75/hr
Full-time
Re-posted 5 hours ago
Job description
Customer Service Representative requires:
- GED, high school diploma
- SAP
- Optical experience
- 1+ years' customer service, hospitality, call center
- MS Office
- Good computer navigation skills
- Ability to work from home
- Laptop
- LAN connected, no WIFI
DUTIES:
- Answers incoming calls and processes orders.
- Resolves customer complaints, troubleshoots issues to determine best path for resolution.
- Correctly documents customer interactions and tracks call types.
- Maintains support service levels and upholds Luxottica's Customer Service standards.
- Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.
- Takes inbound phone calls for up-to 90% of assigned shift.
- Performs all other duties as assigned.
About Global Channel Management
Sourced by ZipRecruiter
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Austell, GA, US