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Remote Phone Interview Jobs in Summit, IL (NOW HIRING)

Addison Group

Service Desk Analyst

Chicago, IL · Remote

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... phone-based support and ticket resolution. * Remote opportunity with preference for candidates located in the Chicago area. * Background check required prior to employment. * One interview with ...

Superior Life

Sales Representative

Joliet, IL · Remote

Sales Representative We're looking for remote part time or full time independent sales ... phone call interview to learn more about you and discuss details on this rare opportunity. www ...

Superior Life

Sales Representative

Elgin, IL · Remote

Sales Representative We're looking for remote part time or full time independent sales ... phone call interview to learn more about you and discuss details on this rare opportunity. www ...

Superior Life

Sales Representative

Naperville, IL · Remote

Sales Representative We're looking for remote part time or full time independent sales ... phone call interview to learn more about you and discuss details on this rare opportunity. www ...

Superior Life

Sales Representative

Des Plaines, IL · Remote

Sales Representative We're looking for remote part time or full time independent sales ... phone call interview to learn more about you and discuss details on this rare opportunity. www ...

Superior Life

Sales Representative

Schaumburg, IL · Remote

Sales Representative We're looking for remote part time or full time independent sales ... phone call interview to learn more about you and discuss details on this rare opportunity. www ...

Independence Pet Group

Claims Adjuster - Associate

Chicago, IL · On-site +1

$51K - $66K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote- USA Main Responsibilities: * Works closely with veterinary hospitals, and policyholders to ... Employee Assistance Program (EAP) Interview Technology Notice: Please note that phone and video ...

Siege Media

Talent Acquisition Specialist

Chicago, IL · On-site +1

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Siege Media is a 100% remote full-service GEO agency specializing in SEO, content marketing ... Proven experience conducting multiple interview formats (phone, video, panel, etc.) * Strong ...

Siege Media

Talent Acquisition Specialist

Chicago, IL · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Siege Media is a 100% remote full-service GEO agency specializing in SEO, content marketing ... Proven experience conducting multiple interview formats (phone, video, panel, etc.) * Strong ...

New

micro1 AI

AI Data Collector (Motion & Video)

Aurora, IL · Remote

$13 - $15/hr

Remote - based in Alabama, Alaska, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Illinois ... Complete a device compatibility check and an AI-enabled interview during onboarding. Required ...

micro1 AI

AI Data Collector (Motion & Video)

Joliet, IL · Remote

$13 - $15/hr

Remote - based in Alabama, Alaska, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Illinois ... Complete a device compatibility check and an AI-enabled interview during onboarding. Required ...

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Showing results 21-40

All JobsPhone Interview JobsRemote Phone Interview JobsRemote Phone Interview Jobs in Summit, IL

Remote Phone Interview information

See Summit, IL salary details

$8

$16

$26

How much do remote phone interview jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote phone interview in Summit, IL is $16.07, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $17.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote phone interviewer, and why are they important?

To thrive as a Remote Phone Interviewer, you need strong communication skills, attention to detail, and typically a high school diploma or higher. Familiarity with customer relationship management (CRM) software, call center systems, and survey or interview platforms is often required. Excellent listening skills, professionalism, and the ability to build rapport over the phone are crucial soft skills. These abilities ensure accurate data collection, a positive candidate experience, and effective representation of the organization during remote interviews.

What is the difference between Remote Phone Interview vs Remote Video Interview?

AspectRemote Phone InterviewRemote Video Interview
Communication MethodAudio-only via phoneAudio and visual via video platform
Required EquipmentPhone or landlineComputer or device with camera and internet
Candidate ExperienceLess visual interaction, more focus on voiceVisual cues, more personal connection
Usage in IndustryCommon initial screeningFollow-up interviews, technical assessments

Remote Phone Interviews are typically used for initial screening, focusing on verbal communication without visual cues. Remote Video Interviews allow for face-to-face interaction, providing a more personal experience and better assessment of non-verbal communication. Both are widely used in hiring processes, but serve different stages and purposes.

What are some common challenges candidates face during remote phone interviews, and how can they prepare effectively?

A common challenge in remote phone interviews is building rapport without face-to-face interaction, which can make it harder to convey enthusiasm and read the interviewer's cues. Technical issues, such as poor call quality or background noise, can also disrupt the flow of conversation. To prepare, ensure you have a quiet, distraction-free environment, test your phone connection beforehand, and keep your resume and notes handy for quick reference. Additionally, practicing answers to common questions and speaking clearly can help you make a strong impression despite the lack of visual feedback.

What is a remote phone interview?

A remote phone interview is an initial screening or interview conducted over the telephone, allowing employers and candidates to connect without meeting in person. These interviews are commonly used to assess a candidate's qualifications, communication skills, and fit for the role before moving on to in-person or video interviews. Remote phone interviews are convenient, cost-effective, and can be scheduled more flexibly than traditional interviews. They are particularly popular for remote jobs or for candidates and employers located in different regions.

What cities near Summit, IL are hiring for Remote Phone Interview jobs?

Cities near Summit, IL with the most Remote Phone Interview job openings:

Remote Phone Interview jobs near you

Service Desk Analyst

Addison Group

Chicago, IL • Remote

$20 - $25/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 24 days ago

Job description

Job Title: Service Desk Analyst I (2nd Shift)

Industry: Information Technology / Technical Support

Location (City, State): Chicago, IL (Remote with preference for local candidates)

Assignment Type: Long-Term Contract

Pay: $20 - 25 / hr

Work Schedule: Monday-Friday, 1:00 PM - 10:00 PM. Rotating weekend coverage approximately every 5 weeks (Saturday 8:00 AM - 5:00 PM and Sunday 11:00 AM - 8:00 PM).

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company:

Our client is a well-established organization supporting a large and diverse user base across multiple locations. Their technology team is committed to delivering exceptional customer support, maintaining reliable systems, and ensuring end users receive timely and effective technical assistance.

Job Description:

We are seeking a customer-focused Service Desk Analyst to join a growing IT support team. This role serves as the first point of contact for end users experiencing technical issues and is responsible for delivering exceptional support through phone, remote, and ticket-based channels.

The ideal candidate enjoys helping people, excels in a fast-paced environment, and possesses strong troubleshooting skills across Microsoft technologies and end-user support functions.

Key Responsibilities:

  • Provide first-level technical support to employees and remote users through phone, email, chat, and ticketing systems.
  • Troubleshoot and resolve issues related to Microsoft 365, Outlook, Windows operating systems, and end-user applications.
  • Assist users with account management tasks including password resets, access requests, mailbox support, and permissions administration.
  • Document, prioritize, and track incidents through a ticket management platform while ensuring timely resolution.
  • Escalate complex technical issues to appropriate support teams when necessary.
  • Support remote connectivity solutions including VPN access and related authentication issues.
  • Assist with hardware troubleshooting for laptops, desktops, printers, monitors, headsets, and mobile devices.
  • Provide support for virtual meetings, collaboration platforms, and video conferencing technologies.
  • Prepare and deploy equipment for new hires, replacements, and technology refresh initiatives.
  • Deliver a high level of customer service while maintaining professionalism and responsiveness.
  • Contribute to knowledge base documentation and support process improvements.

Qualifications:

  • Experience providing phone-based technical support in a help desk or service desk environment.
  • Strong knowledge of Microsoft 365 applications and services.
  • Experience supporting Microsoft Exchange and Outlook environments.
  • Familiarity with Active Directory user administration and account management.
  • Experience utilizing ticketing systems such as ServiceNow or similar platforms.
  • Working knowledge of Windows operating systems and desktop troubleshooting.
  • Excellent verbal communication and customer service skills.
  • Strong organizational skills with the ability to manage multiple priorities.
  • Experience supporting remote users and troubleshooting connectivity issues preferred.

Additional Details:

  • Immediate hiring need with a streamlined interview process.
  • Team-oriented environment supporting users across multiple locations.
  • Primarily focused on phone-based support and ticket resolution.
  • Remote opportunity with preference for candidates located in the Chicago area.
  • Background check required prior to employment.
  • One interview with leadership followed by a hiring decision.

Perks:

  • Long-term contract opportunity with potential for extension.
  • Fully remote work environment.
  • Collaborative and supportive team culture.
  • Exposure to a wide range of end-user technologies and enterprise systems.
  • Opportunity to build experience with Microsoft technologies and service desk operations.
  • Stable schedule with clearly defined support responsibilities.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.