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Remote Phone Interview Jobs in Iowa (NOW HIRING)

Premium Insurance Auditor

Des Moines, IA · On-site +1

$9 - $33.50/hr

ReSource Pro is seeking Remote Phone & Virtual Audit Contractor to support our Premium Services ... Your Interview Process: To be considered for this position, please submit your application. If you ...

Meet with prospective clients remotely by phone or video * Learn to identify client needs and ... Remote work environment * Opportunities for professional growth and leadership Qualifications ...

Remote Phone Interview information

What is a remote phone interview?

A remote phone interview is an initial screening or interview conducted over the telephone, allowing employers and candidates to connect without meeting in person. These interviews are commonly used to assess a candidate's qualifications, communication skills, and fit for the role before moving on to in-person or video interviews. Remote phone interviews are convenient, cost-effective, and can be scheduled more flexibly than traditional interviews. They are particularly popular for remote jobs or for candidates and employers located in different regions.

What are some common challenges candidates face during remote phone interviews, and how can they prepare effectively?

A common challenge in remote phone interviews is building rapport without face-to-face interaction, which can make it harder to convey enthusiasm and read the interviewer's cues. Technical issues, such as poor call quality or background noise, can also disrupt the flow of conversation. To prepare, ensure you have a quiet, distraction-free environment, test your phone connection beforehand, and keep your resume and notes handy for quick reference. Additionally, practicing answers to common questions and speaking clearly can help you make a strong impression despite the lack of visual feedback.

What are the key skills and qualifications needed to thrive as a remote phone interviewer, and why are they important?

To thrive as a Remote Phone Interviewer, you need strong communication skills, attention to detail, and typically a high school diploma or higher. Familiarity with customer relationship management (CRM) software, call center systems, and survey or interview platforms is often required. Excellent listening skills, professionalism, and the ability to build rapport over the phone are crucial soft skills. These abilities ensure accurate data collection, a positive candidate experience, and effective representation of the organization during remote interviews.

What is the difference between Remote Phone Interview vs Remote Video Interview?

AspectRemote Phone InterviewRemote Video Interview
Communication MethodAudio-only via phoneAudio and visual via video platform
Required EquipmentPhone or landlineComputer or device with camera and internet
Candidate ExperienceLess visual interaction, more focus on voiceVisual cues, more personal connection
Usage in IndustryCommon initial screeningFollow-up interviews, technical assessments

Remote Phone Interviews are typically used for initial screening, focusing on verbal communication without visual cues. Remote Video Interviews allow for face-to-face interaction, providing a more personal experience and better assessment of non-verbal communication. Both are widely used in hiring processes, but serve different stages and purposes.

What are popular job titles related to Remote Phone Interview jobs in Iowa?

For Remote Phone Interview jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Remote Phone Interview jobs in Iowa look for?

The top searched job categories for Remote Phone Interview jobs in Iowa are:

What cities in Iowa are hiring for Remote Phone Interview jobs?

Cities in Iowa with the most Remote Phone Interview job openings:

Infographic showing various Remote Phone Interview job openings in Iowa as of August 2026, with employment types broken down into 59% Full Time, 28% Part Time, and 13% Contract. Highlights an 100% Remote job distribution.

Premium Insurance Auditor

ReSource Pro

Des Moines, IA • On-site, Remote

$9 - $33.50/hr

Contractor

Posted 10 days ago


ReSource Pro rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

110th of 500 rated business services


Job description

Do you have strong attention to detail and enjoy work that makes a meaningful client impact? ReSource Pro is seeking Remote Phone & Virtual Audit Contractor to support our Premium Services Audit team.
Come Join ReSource Pro!
Your role:
ReSource Pro is seeking a Remote Phone & Virtual Audit Contractor to support our Premium Services Audit team. In this role, you'll conduct phone and virtual premium audits with insured businesses to ensure accurate classification and reporting of Workers' Compensation and General Liability exposures.
We contract the best because we believe great people create exceptional experiences. That's why we partner with individuals who not only bring talent and passion, but who thrive in our unique culture and live out our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.
In This Role, You Will:
  • Schedule and conduct phone and virtual audits with insured clients, including interviews, walkthroughs, and verification of business operations.
  • Collect, organize, and verify documentation via secure portals, email, or follow-up calls/virtual meetings.
  • Prepare and submit detailed audit reports that meet time service expectations.
  • Maintain clear and professional communication with insureds and internal stakeholders throughout the process.
  • Identify and escalate issues that could impact client satisfaction or carrier relationships.
  • Collaborate with colleagues and leaders to uphold quality standards and a positive, respectful workplace culture.

What you need to be successful:
  • High School Diploma or GED.
  • Provide personal phone, laptop and/or computer.
  • 3-5 years of work experience, ideally in auditing, accounting, insurance, or a client-facing role preferred.
  • 1-2 years of independent field-based work experience preferred.
  • Strong organizational and time-management skills with the ability to meet deadlines.
  • Proficiency with audit systems and tools; comfort using video conferencing platforms (e.g., Zoom, Microsoft Teams).
  • Excellent communication and interpersonal skills for building client relationships.
  • Ability to analyze data, spot discrepancies, and explain findings clearly.
  • A proactive, professional, and detail-oriented approach.

Your Compensation:
As a contractor, you have the flexibility to propose your own rate for this engagement. Compensation will be based on the mutually agreed rate between the contractor and the company, taking into consideration the scope of work, experience, and industry standards. Please provide your desired hourly or project-based rate when applying. Note that as a 1099 contractor, you will be responsible for your own taxes, insurance, and any other employment-related expenses. The budget for this position is $33.50-$38.50 per billable hour.
Your Interview Process:
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom.
The standard interview process includes:
  1. Behavioral Interview with Talent Acquisition
  2. Online Assessment
*Additional interview steps may be added depending on the position or if further evaluation is needed.
Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.
About ReSource Pro:
Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times-placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list's 40+ year history.
Equal Employment Opportunity Policy
ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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