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ReSource Pro

Loss Control Surveyor

Tooele, UT · On-site

$40/hr

ReSource Pro is looking for experienced Loss Control Surveyors to join ReSource Pro's team of auditors and surveyors. Please note this is a 1099/contract position. The Loss Control Surveyor will ...

ReSource Pro

Loss Control Surveyor

Tooele, UT · On-site

$40/hr

ReSource Pro is looking for experienced Loss Control Surveyors to join ReSource Pro's team of auditors and surveyors. Please note this is a 1099/contract position. The Loss Control Surveyor will ...

ReSource Pro

Commercial Lines Account Manager

Tacoma, WA · Remote

$53K - $91K/yr

ReSource Pro is looking for a knowledgeable Commercial Lines Insurance Account Manager to join our growing service delivery team. The Commercial Lines Account Manager serves as the main point of ...

ReSource Pro

Commercial Lines Account Manager

Tacoma, WA · On-site +1

$53K - $91K/yr

ReSource Pro is looking for a knowledgeable Commercial Lines Insurance Account Manager to join our growing service delivery team. The Commercial Lines Account Manager serves as the main point of ...

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Does ReSource Pro pay people when they’re sick?

Yes. Most people get paid when they’re sick.
80% of people say they would get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2026.

How easy is it to get time off at ReSource Pro?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2026.

How easy is it to take sick days at ReSource Pro?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at ReSource Pro feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at ReSource Pro get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at ReSource Pro?

Some people feel stressed out here.
40% of people say they often feel stressed out at work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at ReSource Pro enjoy their jobs?

Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at ReSource Pro recommend working with their team?

Most people recommend working with their team.
80% of people report that they would recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get enough training when they start at ReSource Pro?

Some people didn’t get enough training when they started.
60% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get support to advance at ReSource Pro?

Most people are given support to advance their career here.
In the last year, 80% of people report being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers feel well informed about how ReSource Pro is doing?

Only some people feel well informed about how the company is doing.
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2026.
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What are the most popular cities for Resource Pro jobs?
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Infographic showing various job openings at Resource Pro in the United States as of August 2026, with employment types broken down into 73% Full Time, and 27% Contract. Highlights an 37% Physical, and 63% Remote job distribution.

Surplus Lines Tax & Compliance Specialist

ReSource Pro

Atlanta, GA • On-site, Remote

$19.63 - $33.13/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

ReSource Pro rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

104th of 485 rated business services

Job description

Does working as part of a close-knit, friendly team inspire you? Do you find enjoyment in helping customers with their needs over the phone?
Come Join ReSource Pro!
ReSource Pro Compliance, is looking for an organized, team-oriented Customer Experience Specialist to join our customer service team (surplus lines).
Your role...
The Surplus Lines Tax & Compliance Specialistprovides front-line customer service support to ReSource Pro Compliance customers by processing tasks related to insurance regulatory compliance, client intake and/or sales support, responding to customer requests over phone and email. Work completed directly impacts trust and partnership with the client.
We hire the best because our service is only as good as the people delivering it. We're committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.
All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.
In This Role, You Will...
  • Manage client communications by responding to emails, inquiries, billing questions, and payment confirmations in a professional and timely manner
  • Prepare, process, and distribute surplus lines tax reports, tax payments, and filing confirmations to clients
  • Communicate and coordinate regularly with state regulators to ensure compliance with surplus lines requirements and regulations
  • Delegate and oversee backend processing tasks while supporting operational efficiency and accuracy
  • Train, mentor, and provide day-to-day guidance to team members on workflows, processes, and best practices
  • Serve as an escalation point for client and operational issues, including participation in client issue resolution calls
  • Provide cross-functional support and backup coverage for leadership team members as needed
  • Effectively manage multiple priorities in a fast-paced environment while collaborating with clients, regulators, accounting teams, and internal departments
What You Need to Be Successful...
  • High school diploma or equivalent required
  • Minimum of 2 years of surplus lines tax filing experience required
  • Proficient in Microsoft Office Suite, including Word, Outlook, Access, and advanced Excel skills
  • Strong customer service orientation with a passion for problem-solving and delivering exceptional client support
  • Excellent written and verbal communication skills, with the ability to effectively communicate with clients and de-escalate concerns professionally
  • Collaborative team player with a strong commitment to supporting colleagues and contributing to overall team success
  • Highly detail-oriented and process-driven, with a focus on accuracy, organization, and thorough documentation
  • Technically proficient with the ability to quickly learn and navigate multiple internal and external systems and platforms
Your Compensation...
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. The salary range for this role is $19.63 - $33.13 per hour. The salary range may vary based on the specific geographic location in which the candidate resides.
Your Interview Process...
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via Zoom.
The standard interview process includes:
  1. Behavioral Interview with Talent Acquisition
  2. Online talent assessment
  3. Hiring Manager Interview
Additional interview steps may be added depending on the position or if further evaluation is needed.
Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.
Your Benefits & Perks...
  • Generous PTO plan with paid holidays + floating holidays
  • 100% paid Employee Healthcare on Day 1
  • Eligible for all medical, dental, and vision benefits on Day 1
  • 401k with employer match, vested on Day 1
  • Opportunity to work for a growing, global organization.
  • Ability to engage with clients and internal partners to make an impact.
  • Organization-wide focus on growth and development

About ReSource Pro:
Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times-placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list's 40+ year history.
Equal Employment Opportunity Policy
ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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