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Remote Pet Insurance Claims Jobs in Decatur, GA (NOW HIRING)

Reserv, Inc.

Trucking Director

Atlanta, GA · On-site +1

... insurance claims management experience in Commercial Transportation * 5+ years management experience with preference for experience managing in a remote environment * 5+ years of detailed coverage ...

Reserv, Inc.

Auto Property Damage Adjuster

Atlanta, GA · On-site +1

Minimum of 2 years of experience with insurance claims and/or customer service * Active adjuster ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv ...

Iatinsurancegroup

Claims Major Case Director

Alpharetta, GA · On-site +1

$92K - $130K/yr

IAT Insurance Group has an immediate need for a Major Case Unit Director that can report to one of ... remote arrangements for the ideal candidate. This role is a true complex claims handling role that ...

Deloitte

Epic Denials Management Operator

Atlanta, GA · Remote

$17.25 - $23/hr

... Claims Submission, A/R Follow-up, Denials Management, Payment Posting, and Credits and Refunds, for health care provider client. This is a primarily remote role supporting enterprise Epic support ...

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All JobsPet Insurance Claims JobsRemote Pet Insurance Claims JobsRemote Pet Insurance Claims Jobs in Decatur, GA

Remote Pet Insurance Claims information

See Decatur, GA salary details

$12

$22

$42

How much do remote pet insurance claims jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote pet insurance claims in Decatur, GA is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $25.10 per hour, depending on experience, location, and employer.

What is a remote pet insurance claims?

A Remote Pet Insurance Claims job involves reviewing and processing pet insurance claims from pet owners. Claims specialists assess submitted veterinary invoices, medical records, and policy terms to determine coverage eligibility and reimbursement amounts. This role requires strong attention to detail, knowledge of pet insurance policies, and excellent communication skills to clarify claims decisions with customers. Working remotely, employees typically use digital platforms to manage claims efficiently while ensuring a smooth customer experience.

What does a remote pet insurance claims do?

A typical day in Remote Pet Insurance Claims involves reviewing and processing pet insurance claims submitted by policyholders or veterinary clinics, verifying documentation, and determining eligibility according to policy terms. You'll spend a good portion of your day communicating with customers via phone or email to provide updates, request additional information, or explain coverage decisions. Collaboration with claims teams, underwriters, and veterinary professionals may also be part of your daily routine. Remote work provides flexibility but also requires strong time management and self-motivation to handle varying workloads efficiently.

What are the key skills and qualifications needed to thrive in remote pet insurance claims?

To excel in Remote Pet Insurance Claims, you should have a background in insurance claims processing, strong attention to detail, and familiarity with veterinary terminology. Experience with claims management software, CRM systems, and possibly certification in insurance or veterinary administration is beneficial. Outstanding customer service, strong written communication, and problem-solving skills are important soft skills for resolving claims efficiently and empathetically. These skills ensure accurate processing, regulatory compliance, and positive customer experiences in a virtual environment.

What are popular job titles related to Remote Pet Insurance Claims jobs in Decatur, GA?

For Remote Pet Insurance Claims jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Remote Pet Insurance Claims jobs in Decatur, GA look for?

The top searched job categories for Remote Pet Insurance Claims jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Remote Pet Insurance Claims jobs?

Cities near Decatur, GA with the most Remote Pet Insurance Claims job openings:

Remote Pet Insurance Claims jobs near you
Infographic showing various Remote Pet Insurance Claims job openings in Decatur, GA as of June 2026, with employment types broken down into 79% Full Time, 16% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $47,728 per year, or $22.9 per hour.

Trucking Director

Atlanta, GA • On-site, Remote

Reserv, Inc.
Insurance Services • 1 - 10 employees
Learn more about Reserv, Inc.external

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
About the role
As a Director of Commercial Transportation Claims at Reserv, you will be responsible for a team of Claims Professionals overseeing a wide variety of Commercial Transportation claims, including but not limited to Trucking, Garage Keeper, Specialty Vehicle, Rideshare/TNC, and Delivery claims. We want your background and experience to drive operational effectiveness, with a focus on leveraging technology and analytics to improve efficiency and performance in the Commercial Transportation space. In this role, you will play a critical part in working with your team, customers, and clients to ensure high-quality standards are maintained, while adhering to regulatory requirements and both internal and external contractual SLAs. This position requires exceptional leadership skills and a strong understanding of state and federal transportation rules and regulations, ideally with experience managing or handling large, complex claims portfolios.
Who you are
  • Highly motivated and growth-oriented
  • Subject matter expert. You have deep technical and subject matter experience in the world of commercial transportation claims, including coverage and litigation.
  • Experienced in reviewing and analyzing contracts
  • Tech-oriented. You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics
  • Passionate claims professional who cares about their team, the customer, and their experience
  • Empathetic leader. You exercise empathy and patience towards everyone you interact with
  • Sense of urgency - at all times. That does not mean working at all hours
  • Creative. You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems
  • Curious. You want to know the whole story so you can make the right decisions early and be decisive when it counts.
  • Problem solver. You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture
  • Anti-status quo. You don't just wish things were done differently, you action on it
  • Communicative. You are comfortable with and understand the importance of phone communications throughout the claims process
  • And did we mention, a sense of humor. Claims are hard enough as it is.Tr

What we need
We need you to do all the things typical to the role:
  • Manage a unit of Commercial Transportation claims professionals at the management and desk level.
  • Be consistently dependable in achieving or exceeding goals and overcoming obstacles
  • Implement and maintain best practices for claims handling, including: claim intake, investigation, evaluation, settlement, and recovery
  • Monitor and analyze claims data to identify trends, patterns, and areas for process improvement
  • Align team with client and customer expectations of the claims process
  • Serve as a resource for escalated claims
  • Responsible for accuracy and adequacy of all aspects of claim reserving
  • Develop and implement strategies to mitigate fraudulent claims and ensure compliance with legal and regulatory requirements
  • Foster a positive work environment, promote teamwork, and encourage professional growth and development
  • Execute on performance management; attract, hire, retain and provide high level of training
  • Collaborate with internal teams, such as Account Management, Compliance, and Claim Operations, to resolve complex or escalated claims-related issues
  • Establish and maintain strong relationships with external stakeholders, including policyholders, agents, brokers, and legal representatives
  • Prepare and present comprehensive claims reports, metrics, and analysis to clients and customers; advise clients on claim trends and loss mitigation

Requirements
  • Bachelor's degree in insurance, business administration, or a related field; relevant certifications (e.g., CPCU, AIC) as well as a JD are a plus
  • 10+ years in insurance claims management experience in Commercial Transportation
  • 5+ years management experience with preference for experience managing in a remote environment
  • 5+ years of detailed coverage analysis and policy interpretation is a plus
  • Active home state adjusters license
  • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes
  • Demonstrated commitment to quality, accuracy, and attention to detail
  • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information

Benefits
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy
  • Work from anywhere to facilitate your work life balance paired with frequent, regular corporate retreats to build team cohesion, reinforce culture, and have fun
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will
  • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
  • Work toward reducing and eliminating all the administrative work from an adjuster role
  • Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Apply