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Remote Performance Center Jobs in Georgia (NOW HIRING)

Orkin LLC

Remote OCCC Sales Supervisor

Atlanta, GA · On-site +1

Recognize excellent performance and behaviors at every opportunity to motivate call center agents ... leading a remote team * We will consider all qualified candidates for employment in a manner ...

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Remote Performance Center information

What is the difference between Remote Performance Center vs Remote Performance Analyst?

AspectRemote Performance CenterRemote Performance Analyst
CredentialsPerformance management certifications, data analysis skillsData analysis, performance metrics, certification preferred
Work EnvironmentTeam-based, centralized or virtual office settingIndividual role, remote or hybrid setup
Employer & IndustryOrganizations with performance management systems, HR departmentsCompanies focusing on employee performance, HR, or operations
Search & Comparison IntentUnderstanding roles in performance managementAnalyzing performance data and reporting

The Remote Performance Center typically oversees performance management processes across teams or organizations, focusing on strategy and system implementation. In contrast, a Remote Performance Analyst primarily analyzes performance data, prepares reports, and provides insights to improve individual or team performance. Both roles require data analysis skills and may involve remote work, but their focus and responsibilities differ significantly.

What are popular job titles related to Remote Performance Center jobs in Georgia?

For Remote Performance Center jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote Performance Center jobs in Georgia look for?

The top searched job categories for Remote Performance Center jobs in Georgia are:

What cities in Georgia are hiring for Remote Performance Center jobs?

Cities in Georgia with the most Remote Performance Center job openings:

Remote Performance Center jobs near you
Infographic showing various Remote Performance Center job openings in Georgia as of June 2026, with employment types broken down into 2% As Needed, 89% Full Time, 6% Part Time, 2% Contract, and 1% Nights. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution.

Call Center Representative Job Openings (SAVANNAH, GA, USA)

MCI Careers

Savannah, GA • Remote

$7.25/hr

Full-time

Re-posted 25 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are hiring an experienced and customer-driven Call Center Representative to join our team in Savannah. This Call Center Representative role is ideal for individuals who enjoy working in a fast-paced environment and are committed to delivering outstanding customer support.

As a Call Center Representative based in Savannah, you will handle inbound and outbound calls, resolve customer inquiries, and provide service that reflects our company’s quality standards. If you are searching for a reliable and growth-oriented position, this opportunity may be the right fit for you.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Manage high-volume inbound and outbound calls as a Call Center Representative in Savannah
  • Provide accurate, timely information on products, services, accounts, and billing
  • Resolve customer concerns and escalate complex cases when required
  • Achieve call center performance targets, including QA scores, resolution time, and customer satisfaction
  • Accurately document all customer interactions in the CRM system
  • Follow call scripts, compliance requirements, and all call center procedures
  • Identify cross-sell or upsell opportunities when appropriate
  • Maintain a professional, empathetic approach with every customer

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • High School Diploma / Grade 12 (required)
  • 1–3 years of call center or customer service experience
  • Strong verbal and written communication skills
  • Ability to multitask and perform in a target-driven environment
  • Basic computer skills and experience with CRM or call center tools
  • Flexibility to work shifts as needed

Nice to Have

  • Bilingual or multilingual abilities
  • Familiarity with call center platforms such as Salesforce, Zendesk, or Avaya
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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