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Remote Payments Operations Jobs in Virginia (NOW HIRING)

Hyphen Connect Limited

Identify, negotiate with, and manage relationships with local vendors, including payment processors ... remote or hybrid setting.

Motorola

Senior DevOps Engineer (US REMOTE)

Richmond, VA · Remote

$140K - $170K/yr

Contribute to the creation and operation of robust disaster recovery and backup strategies * Manage ... Travel RequirementsNone Relocation ProvidedNone Position TypeExperienced Referral Payment PlanYes ...

Imh

$34.01 - $52.51/hr

Maintains and improves department operations by monitoring system performance, identifying and ... If applying for a remote or hybrid role, this includes remote work expectations related to ...

Salesforce, Inc.

Operations Manager

Mclean, VA · On-site +1

Anywhere in the US (Remote) * Citizenship & Clearance: Must be a U.S. citizen (U.S. born or ... Deconstruct massive, complex lump-sum federal payments that merge software licenses and ...

Salesforce, Inc.

Operations Manager

Herndon, VA · Remote

Anywhere in the US (Remote) * Citizenship & Clearance: Must be a U.S. citizen (U.S. born or ... Deconstruct massive, complex lump-sum federal payments that merge software licenses and ...

Salesforce, Inc.

Operations Manager

Mclean, VA · Remote

Anywhere in the US (Remote) * Citizenship & Clearance: Must be a U.S. citizen (U.S. born or ... Deconstruct massive, complex lump-sum federal payments that merge software licenses and ...

Liveops

Remote Customer Service Agent

Virginia Beach, VA · Remote

$14.75 - $19.75/hr

Submit invoices and receive payment for services performed pursuant to contract. * Pay structures ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Falls Church, VA · Remote

$16.50 - $22.25/hr

Submit invoices and receive payment for services performed pursuant to contract. * Pay structures ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

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Remote Payments Operations information

What is the difference between Remote Payments Operations vs Remote Payments Customer Support?

AspectRemote Payments OperationsRemote Payments Customer Support
Required CredentialsFinancial or payments industry certifications, basic accounting knowledgeCustomer service experience, communication skills
Work EnvironmentBack-end processing, compliance, transaction managementCustomer interaction, issue resolution, support channels
Employer & Industry UsagePayment processors, financial institutions, e-commerce companiesPayment platforms, online retailers, financial service providers

Remote Payments Operations focuses on managing payment transactions, ensuring compliance, and processing payments behind the scenes. In contrast, Remote Payments Customer Support handles direct communication with customers, resolving payment issues and providing assistance. Both roles are essential in the payments industry but differ in responsibilities, skills, and daily tasks.

What are popular job titles related to Remote Payments Operations jobs in Virginia? For Remote Payments Operations jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Payments Operations jobs in Virginia look for? The top searched job categories for Remote Payments Operations jobs in Virginia are:
What cities in Virginia are hiring for Remote Payments Operations jobs? Cities in Virginia with the most Remote Payments Operations job openings:
Remote Payments Operations jobs near you
Infographic showing various Remote Payments Operations job openings in Virginia as of July 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution.

Supervisor, Payment Operations (Wire Operations) (REMOTE in VA, NC, SC, GA, PA, MD ONLY)

Atlantic Union Bank

Richmond, VA • On-site, Remote

$30.12 - $50.24/hr

Full-time

PTO

Re-posted 3 days ago

Atlantic Union Bank rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

88th of 170 rated banks

Job description

The Supervisor of Payment Operations will have advanced industry knowledge of all Treasury Management products and Debit Card solutions inclusive of ACH, Wire Transfer, Positive Pay, account analysis and the related billing, the various sweeps services, Remote Deposit Capture, Commercial Cash Vault, and Lockbox and Debit Card Fulfillment and Faster Payment Rails. The supervisor is responsible for the day-to-day management of team members and tasks associated with establishing or maintenance requests of the various solutions, research requests, error resolution practices, risk mitigation and all reporting, retention and regulatory standards as set within bank policy, procedures and Federal or state laws and nationally recognized standards. The Supervisor will provide direction, support, training, coaching and support to team members, on a regular basis or as processes change or update. This role is also responsible for ensuring an efficient workflow process, leading business line initiatives or act as a primary resource for corporate and business level projects. It is the role of the Payment Operations Supervisor to ensure department adherence to all corporate, state, and federal laws, identify and remediate outdated processes or as regulations change, and harbor a safe and enriching workplace environment for all department team members.
Position Accountabilities
  • Live our core values: Caring. Committed.
  • Provide exemplary leadership and people management practices to ensure teammates are providing exceptional service to internal and external customers
  • Assist with teammate training and motivation to achieve production goals
  • Demonstrate team-building skills by example
  • Provide leadership and direction for problem solving, process improvement, and skill development
  • Prepare teammates to answer and assist internal and external customers and serve as a resource for escalated customer issues and questions
  • Lead the development and enhancement of policy, processes, and procedures
  • Assist with personnel instruction regarding policies and procedures, ensuring teammates are informed of changes
  • Conduct quality assurance audits to ensure departmental procedures are achieving the desired results
  • Attend required meetings and functions as needed
  • Participate in enterprise and business lead projects, acting as the subject matter expert in various payment rails
  • Collaborate with other Supervisors or lines of business to ensure partnerships between systems and functional tasks
  • Exceptional understanding of daily & monthly payment processing reporting and tasks
  • Validate teammate activities to ensure work is performed timely, completely, accurately, and in compliance with regulations and defined policies and procedures
  • Address and remediate any audit findings, compliance violations or customer complaints
  • Management of employee scheduling, paid time off and time cards
  • Management of timely completion of employee compliance courses
  • Individualized teammate coaching, goal setting and quarterly check ins for career development
  • Track teammate performance and conduct annual performance reviews

Organizational Relationship
This position reports to the Manager of Payment Operations
Position Qualifications
Education & Experience
  • Undergraduate Degree (preferred) or equivalent professional experience in this line of work (required)
  • Certified Treasury Professional (CTP), Accredited ACH Professional (AAP) or Accredited Payments Risk Professional (APRP) or equivalent industry related accreditation (strongly preferred)
  • Minimum of 7+ years of Bank Operations experience in a "back office" capacity (required)
  • 3+ years supervisory or management experience (required)

Knowledge & Skills
  • Proficiency with MS Office programs
  • High level of accuracy and great attention to detail
  • Ability to build and maintain relationships with internal and external customers
  • Possess extensive knowledge of ACH, Wire or TM Fulfillment operational duties, policies, and procedures, with proven ability to explain the purpose behind the process
  • Ability to organize and prioritize work load
  • Excellent customer service skills
  • Excellent oral and written communication skills
  • Detail oriented and quality focused
  • Proven problem solving and decision-making abilities; able to think analytically
  • Able to handle multiple tasks and simultaneous projects
  • Ability to influence, persuade, and train team members and motivate
  • In depth knowledge of payment operations, products, sales, service and document retention periods
  • Advanced knowledge of Federal Regulations, Enterprise Policies, and bank and customer rights and responsibilities or protections as determined by regulations and bank policies.
  • Ability to monitor and manage processes, assess and mitigate associated risks
  • Ability to navigate and research multiple systems and understand functional capabilities
  • Industry experience with leadership and innovation
  • Strategic thinking and communication skills
  • Willingness to explore, support, test and teach innovative system functionality and products
  • Demonstrated ability to people manage
  • Advanced knowledge and experience in payment process flows and the participants within the given network

Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting https://www.atlanticunionbank.com/about/careers/benefits.
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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