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Remote Patient Medical Receptionist Jobs in Michigan

McLaren

Patient Navigator - Remote In Michigan

Flint, MI · On-site +1

$19.50 - $26.50/hr

Assists patients with navigation through the healthcare system medical services, administrative systems and patient support services. Reduces barriers that keep patients from getting timely treatment ...

Scribe-X

$14 - $17/hr

Gain patient contact hours and letters of recommendation that will make your applications stand out. * Work for a company that understands the med school application process and supports your health ...

Scribe-X

Remote Medical Scribe

Lansing, MI · Remote

$14 - $17/hr

Gain patient contact hours and letters of recommendation that will make your applications stand out. * Work for a company that understands the med school application process and supports your health ...

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Remote Patient Medical Receptionist information

What does a remote patient medical receptionist do?

A Remote Patient Medical Receptionist is responsible for handling administrative tasks for healthcare providers from a remote location. Their duties typically include answering phone calls, scheduling appointments, verifying patient information, processing insurance claims, and maintaining patient records. By working remotely, they help clinics and medical offices run smoothly while providing patients with timely support and communication. This role requires strong organizational, communication, and computer skills, as well as knowledge of medical terminology and office procedures.

What are the key skills and qualifications needed to thrive as a remote patient medical receptionist?

To thrive as a Remote Patient Medical Receptionist, you need strong organizational skills, attention to detail, and experience with medical office procedures, usually supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and secure communication platforms is typically required. Exceptional communication, customer service, and multitasking abilities help you excel in a virtual environment. These skills ensure efficient patient interactions, accurate record-keeping, and smooth operation of remote healthcare services.

How does a remote patient medical receptionist effectively manage patient communications and scheduling in a virtual environment?

As a Remote Patient Medical Receptionist, you will primarily interact with patients through phone calls, emails, and sometimes secure messaging platforms. Managing patient communications requires strong organizational skills and familiarity with electronic health record (EHR) systems to schedule appointments, verify information, and relay messages to clinical staff. Since you'll work remotely, success often depends on your ability to prioritize tasks, maintain patient confidentiality, and coordinate closely with healthcare providers and other team members using digital collaboration tools. This role can be fast-paced, especially during peak hours, so adaptability and clear communication are essential.

What is the difference between Remote Patient Medical Receptionist vs Remote Medical Assistant?

AspectRemote Patient Medical ReceptionistRemote Medical Assistant
Primary RoleHandling patient scheduling, check-in, and administrative communicationAssisting with clinical tasks, patient intake, and basic medical procedures
Required CredentialsHigh school diploma, medical office experience often preferredMedical assisting certification or diploma often required
Work EnvironmentRemote, primarily administrative settingRemote or in-clinic, clinical support environment
Industry UsageHealthcare providers, clinics, hospitalsMedical offices, clinics, outpatient facilities

While both roles support healthcare operations remotely, the Remote Patient Medical Receptionist focuses on administrative tasks like scheduling and patient communication, whereas the Remote Medical Assistant involves clinical support and basic medical procedures. The choice depends on whether you prefer administrative or clinical responsibilities within the healthcare industry.

What are popular job titles related to Remote Patient Medical Receptionist jobs in Michigan?

For Remote Patient Medical Receptionist jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Patient Medical Receptionist jobs in Michigan look for?

The top searched job categories for Remote Patient Medical Receptionist jobs in Michigan are:

What cities in Michigan are hiring for Remote Patient Medical Receptionist jobs?

Cities in Michigan with the most Remote Patient Medical Receptionist job openings:

Remote Patient Medical Receptionist jobs near you

Remote Registered Nurse (Remote Patient Monitoring & Chronic Care Management)

3:15

Detroit, MI • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

We believe everyone should have confidence in navigating their healthcare. We are looking for a qualified Registered Nurse (RN) to serve our patient population in the navigation, prevention and management of their health through continuous care programs like Remote Patient Monitoring and Chronic Care Management. Our team works fervently to anticipate the needs of our patients and connect on a personal level. We exist to coach people to their best health!


Responsibilities:
  • Welcome patients into continuous care program(s) and review benefits and services included
  • Educate patients on the frequency and use of their assigned in-home monitoring devices
  • Create a personalized, comprehensive care plan with the patient via phone or video visits
  • Identify and address any barriers to patient success
  • Provide specific education and coaching on patients' chronic conditions
  • Connect with the patient frequently to review readings and a monthly update of their plan of care
  • Serve as the patient's first contact for all non-emergent needs (example - medication refills, scheduling, appointment reminders, etc.)
  • Anticipate patients' needs and bridge any gaps in care
  • Assist patients in the navigation of their healthcare (example - assisting patients with scheduling appointments, coordinating with specialists, and ensuring preventative screenings are completed, etc.).
  • Review and evaluate in-home device readings in real time, during normal business hours
  • Follow established protocols for identifying, communicating and documenting device trends and any associated symptoms in the patient's medical record
  • Escalate concerning readings and/or symptoms to the provider following a communication protocol established by the provider
  • Establish a meaningful rapport that builds trust, open communication, and motivation to make a positive change in the patient's health
  • Collaborate with virtual team members and in-office staff to ensure patient's needs are being met

Requirements

  • Active and Unrestricted Georgia RN License (Compact License preferred)
  • At least three (3) years of experience in adult health preferred
  • Background in adult chronic health conditions (Medical Surgical, Outpatient/Clinic, Care Management) preferred
  • Variety of Electronic Medical Record (EMR) experience
  • Proficient knowledge, skill, and interest in basic computer skills
  • Proficient in problem solving and ability to multi-task
  • Excellent communication skills (oral and written)
  • Excellent teamwork skills
  • Clean background check and drug screening
  • Comfortable working remotely but collaboratively


Please note our interview process: application reviewed, one way video interview, workplace personality assessment, interview through Microsoft Teams, offer extended if applicable

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training & Development
  • Work From Home
  • Full Time, Salaried 55-65k

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