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Remote Patient Intake No Phone information

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$31K

$44.4K

$83.5K

How much do remote patient intake no phone jobs pay per year?

As of Jun 14, 2026, the average yearly pay for remote patient intake no phone in the United States is $44,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Patient Intake No Phone vs Remote Patient Intake with Phone?

AspectRemote Patient Intake No PhoneRemote Patient Intake with Phone
CredentialsMedical assistant certification or similarMedical assistant certification or similar
Work EnvironmentPrimarily online, no direct phone callsOnline with some direct phone communication
Employer & IndustryHealthcare providers, clinics, telehealthHealthcare providers, clinics, telehealth
Search & Comparison IntentFocus on online data entry, no phone tasksIncludes phone communication with patients

Remote Patient Intake No Phone roles focus on online data collection and documentation without direct phone interaction, ideal for those preferring minimal phone work. In contrast, Remote Patient Intake with Phone involves direct communication with patients via phone, requiring strong verbal skills. Both roles share similar credentials and industry settings but differ mainly in communication methods.

What are some common challenges faced in a Remote Patient Intake No Phone role, and how can they be addressed?

One common challenge in a Remote Patient Intake No Phone position is ensuring accurate and timely collection of patient information without direct verbal communication. This requires strong written communication skills, attention to detail, and proficiency with electronic health record (EHR) systems. To overcome these challenges, it's important to follow clear protocols, double-check data entries, and stay organized with digital tools. Additionally, collaborating closely with clinical and administrative teams via secure messaging or email can help resolve any discrepancies and keep workflows smooth.

What is a Remote Patient Intake No Phone job?

A Remote Patient Intake No Phone job involves managing patient information and processing intake forms for medical practices, but without handling phone calls. Instead, these roles focus on tasks such as reviewing digital forms, verifying insurance information, entering data into electronic health records, and communicating with patients through secure messaging or email. This position is ideal for those who prefer administrative work in a healthcare setting without the need for direct verbal communication. Attention to detail, strong organizational skills, and familiarity with healthcare systems are important qualifications.

What are the key skills and qualifications needed to thrive as a Remote Patient Intake Specialist (No Phone), and why are they important?

To thrive as a Remote Patient Intake Specialist (No Phone), you need strong data entry skills, attention to detail, and a foundational understanding of medical terminology, typically supported by experience in healthcare administration or a related field. Familiarity with electronic health records (EHR) systems, secure messaging platforms, and HIPAA compliance is crucial for managing patient information accurately. Excellent written communication, organization, and problem-solving abilities set top performers apart in this role. These skills ensure efficient, error-free patient onboarding, protect sensitive information, and support seamless healthcare operations in a virtual environment.
Infographic showing various Remote Patient Intake No Phone job openings in the United States as of June 2026, with employment types broken down into 74% Full Time, 13% Part Time, 1% Temporary, and 12% Contract. Highlights an 1% In-person, and 99% Remote job distribution, with an average salary of $44,397 per year, or $21.3 per hour.
Patient Intake Specialist

Patient Intake Specialist

Upstream Rehabilitation

Chattanooga, TN • Remote

$15 - $18/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago


Upstream Rehabilitation rating

6.3

Company rating: 6.3 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

666th of 872 rated healthcare providers


Job description

 Upstream Rehabilitation is looking for a Full Time Patient Intake Specialist to join our team!

Patient Intake Specialist

Location Type: Remote (Must Reside in the United States)

Build Your Career with Us!

Upstream Rehabilitation is the country's largest dedicated provider of outpatient physical and occupational therapy services. Our mission is to inspire and empower the lives we touch, to serve our communities, and to lead with purpose-driven passion.

We are committed to delivering remarkable experiences and fostering an inclusive workplace where differences are valued and celebrated. With 1,200+ locations nationwide, 26 brand partners, and 8,000+ employees, Upstream operates at scale while leveraging data, technology, and innovation to drive smarter decisions and operational excellence across the organization.

The Role:

Join the Upstream Rehabilitation team and make a meaningful impact on patients' lives every day. As a Patient Intake Specialist, you'll play a key role in helping patients access the care they need; coordinating referrals, gathering important information, and scheduling appointments with the right clinic for therapy or functional testing. You'll be part of a team that's dedicated to delivering a seamless, supportive experience for every patient.

What You'll Do:

  • Help patients get the care they need by scheduling evaluations, treatments, and specialized testing (like FCEs) quickly and accurately.
  • Review referrals and medical documentation to make sure every appointment is set up for success.
  • Match patients to the right clinic or specialist using internal tools, ensuring the best fit for their care needs.
  • Serve as a key point of contact for case managers, attorneys, and other partners; keeping communication clear, timely, and tailored to their preferences.
  • Keep a pulse on scheduling activity by monitoring reports and identifying trends or issues, then partnering with your team to find solutions.
  • Build strong, lasting relationships with clinics and referral partners to support a seamless patient experience.
  • Stay organized and proactive, tracking outreach, resolving scheduling challenges, and helping the team meet its goals.
  • Other projects and duties as assigned.

Who You Are:

  • High school diploma or equivalent
  • Experience helping customers or patients in a phone-based or fast-paced environment
  • Strong communication and relationship-building skills
  • Ability to stay organized, multitask, and problem-solve with a calm, professional approach
  • Comfortable using Microsoft Office and learning new systems and tools.

Nice to Haves:

  • Familiarity with Upstream's services.

Why You'll Love Working Here

  • The chance to directly shape our organization's growth by hiring the talent that drives our mission.
  • Opportunities to stretch your skills-whether you're building pipelines, designing sourcing strategies, or advising leadership.
  • A collaborative team environment where your ideas are valued.
  • Competitive compensation, comprehensive benefits, and ongoing professional development.

Benefit Offerings:

  • Annual paid Charity Day to give back to a cause meaningful to you
  • 100% employer paid medical health insurance premium option available
  • Dental and Vision insurance
  • 401(k) with company match
  • Generous PTO and paid holidays
  • Supportive team and leadership invested in your success

A Better Place to Build Your Career

Upstream Rehabilitation offers meaningful opportunities across corporate and non-clinical roles, both remotely and in corporate offices nationwide. We invest in our people through leadership development programs, ongoing education, and professional growth opportunities.

Our corporate teams are critical to Upstream's success-and to the culture that makes this a great place to work. You'll join a group of talented professionals who collaborate, innovate, and know how to have fun while making a real impact.

Salary Range: $15.00 - $18.00/hour

Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic

Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process. 

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

#LI-Remote


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