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Remote Patient Experience Jobs in Arizona (NOW HIRING)

This position can be fully remote. We offer quarterly incentive bonuses with plenty of growth ... Salary range starting at $60k and up depending on experience Patient Support Case Manager Summary:

New Member Specialist

Phoenix, AZ ยท Remote

$16.50 - $20.50/hr

Experience in healthcare, health plans, chronic care, remote patient monitoring, or member enrollment is a plus * Familiarity with CRM, dialer, or outreach platforms is a plus

Showing results 21-40

Remote Patient Experience information

See Arizona salary details

$10

$22

$53

How much do remote patient experience jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote patient experience in Arizona is $22.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.40 and $24.04 per hour, depending on experience, location, and employer.

What is a remote patient experience?

A Remote Patient Experience job involves supporting patients virtually by assisting with inquiries, appointment scheduling, technical troubleshooting, and overall satisfaction with healthcare services. This role focuses on enhancing patient engagement, addressing concerns, and ensuring seamless communication between patients and healthcare providers. It may involve working with telehealth platforms, patient portals, and customer service tools to improve the overall patient experience. Strong communication skills and empathy are essential for success in this role.

What are some typical challenges faced in a remote patient experience role, and how can they be managed?

A common challenge in a Remote Patient Experience position is building trust and rapport with patients without face-to-face contact, which requires excellent communication and empathy. Remote team members may also navigate complex patient inquiries and coordinate with various departments or providers to resolve issues efficiently. To manage these challenges, leveraging technology for clear communication, staying organized, and having a thorough understanding of healthcare workflows are crucial. Most organizations provide comprehensive training and support to help remote staff deliver seamless care and maintain high patient satisfaction.

What are the key skills and qualifications needed to thrive in the remote patient experience position, and why are they important?

Excelling in a Remote Patient Experience role requires strong customer service abilities, familiarity with healthcare processes, and ideally a background in health administration or a related field. Familiarity with patient communication platforms, CRM systems, telehealth tools, and HIPAA compliance is often necessary. Outstanding listening skills, patience, and the ability to communicate compassionately and clearly help set candidates apart. These competencies are vital for providing positive patient interactions, efficiently addressing concerns, and supporting overall satisfaction in a remote healthcare setting.

What are the most commonly searched types of Patient Experience jobs in Arizona?

The most popular types of Patient Experience jobs in Arizona are:

What cities in Arizona are hiring for Remote Patient Experience jobs?

Cities in Arizona with the most Remote Patient Experience job openings:

Infographic showing various Remote Patient Experience job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 2% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,801 per year, or $23 per hour.

Telehealth Licensed Mental Health Counselor (LMFT, LPC, LCSW) - Remote Position

Avira Mental Healthcare Pte. Ltd

Mesa, AZ โ€ข Remote

$70K - $84K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago


Job description

Position Overview

Avira Mental Healthcare Pte. Ltd is seeking a dedicated and compassionate Licensed Mental Health Counselor to join our team on a full-time or part-time basis. This remote position allows for flexible scheduling while providing high-quality mental health support through telehealth services. As a key member of our clinical team, you will utilize your expertise in therapy to help individuals navigate their mental health journeys, applying trauma-informed care principles and evidence-based practices.

About the Organization

At Avira Mental Healthcare Pte. Ltd, our mission is to make mental health care accessible and effective for everyone. We pride ourselves on creating a safe and supportive environment for individuals who have experienced adversity. Our team is well-versed in trauma-informed methodologies, ensuring that all clients feel valued and understood. We focus on blending professional excellence with empathy, providing a distinct approach tailored to meet the diverse needs of our client population.

Work Environment

This remote role allows you to work from the comfort of your home while connecting with clients through our telehealth platform. Our digital workflow is designed for efficiency and ease of use, incorporating video sessions, secure messaging, and integrated clinical documentation systems. By prioritizing a collaborative and innovative approach to mental health care, we strive to foster an inclusive culture where everyoneโ€”patients and staff alikeโ€”can thrive.

Key Responsibilities
  • Conduct comprehensive mental health assessments, which include psychosocial evaluations, diagnostic interviews, and risk assessments to fully understand each patient's unique background and treatment needs.
  • Develop individualized treatment plans in collaboration with patients, incorporating their personal goals and cultural considerations to ensure a responsive and respectful therapeutic experience.
  • Provide a range of evidence-based therapies such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and Solution-Focused Brief Therapy (SFBT) to individuals, couples, families, and groups, adapting approaches as necessary based on patient feedback and progress.
  • Offer crisis intervention services, swiftly responding to acute mental health needs while collaborating with a multidisciplinary team, including psychiatrists and case managers, to deliver holistic care.
  • Maintain rigorous clinical documentation including treatment plans, progress notes, and discharge summaries in compliance with regulatory guidelines, ensuring continuity of care.
  • Educate patients and their families about mental health conditions, equipping them with coping strategies and information for better management of their issues.
  • Engage in regular outcome assessments to evaluate the effectiveness of therapeutic interventions and refine treatment strategies as needed, ensuring optimal patient outcomes.
  • Stay updated on the latest mental health research and trends to continually enhance clinical practice and improve service delivery.
  • Uphold ethical guidelines in all interactions, ensuring patient confidentiality and fostering trust within the therapeutic relationship.
Patient Population / Client Focus

Our practice serves a diverse clientele, including individuals who have experienced trauma, anxiety, depression, and other mental health challenges. We specialize in addressing the needs of underserved populations, ensuring that every patient receives culturally competent care that honors their unique experiences and backgrounds.

Qualifications
  • A master's or doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution is required.
  • Current and valid licensure as an LMFT, LPC, or LCSW in the state of Arizona.
  • Ability to work both independently and as part of a multidisciplinary team, demonstrating collaborative spirit and strong interpersonal skills.
  • Exceptional communication skills, with a proven ability to build rapport with clients from varied cultural backgrounds.
Preferred Experience
  • A minimum of 2 years of experience in mental health counseling or therapy is required.
  • Experience in telehealth services is highly preferred, allowing seamless transitions to remote patient interactions.
  • Proficiency in various therapeutic modalities and psychological assessment techniques.
Compensation and Benefits
  • The annual salary for this role ranges between $70,000 and $84,000, commensurate with experience and qualifications.
  • The total compensation may vary based on factors such as geographic location and skill level.
  • Benefits include a robust 401(k) plan, health and dental insurance, vision coverage, and generous paid time off.
Career Growth Opportunities

At Avira Mental Healthcare, we prioritize professional development and foster an environment where team members can hone their skills and advance their careers. Our organization offers access to ongoing training programs, mentorship opportunities, and the potential to pioneer specialized programs or services, enabling you to shape your professional trajectory within the mental health field.

Why Join Our Team

Joining Avira Mental Healthcare means becoming part of a mission-driven organization that values innovation, compassion, and professional integrity. You will have the opportunity to work with a diverse patient base, make a meaningful impact in the lives of others, and collaborate with a passionate team of professionals. With the benefits of flexible scheduling and a supportive work environment, this role offers both personal and professional fulfillment.

Application Information

If you are excited about the prospect of joining a collaborative and supportive team dedicated to improving mental health care, we encourage you to apply today. Please submit your resume and a cover letter detailing your relevant experience and your passion for mental health counseling. We look forward to hearing from you!