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Remote Patient Care Advocate Jobs in Springfield, MA

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How much do remote patient care advocate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote patient care advocate in Springfield, MA is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $22.02 per hour, depending on experience, location, and employer.

What is a remote patient care advocate?

A Remote Patient Care Advocate provides support to patients by assisting with healthcare navigation, coordinating care, and addressing concerns—all while working remotely. They act as a liaison between patients, healthcare providers, and insurance companies to ensure patients receive the care they need. Responsibilities may include scheduling appointments, answering medical-related inquiries, and providing education on treatment options. Strong communication skills and knowledge of healthcare processes are essential for success in this role.

What does a remote patient care advocate do?

A typical day for a Remote Patient Care Advocate involves interacting with patients via phone, video calls, or secure messaging to answer questions, assist with care plans, and address concerns. You'll collaborate closely with healthcare providers, nurses, and administrative staff to ensure patients receive timely support and follow-ups. Documentation in electronic health record systems is a core aspect, as is helping patients navigate insurance coverage and community resources. This role often balances scheduled check-ins with handling urgent requests, making adaptability and proactive communication important for success.

What are the key skills and qualifications needed to thrive as a remote patient care advocate?

A Remote Patient Care Advocate should possess a background in healthcare or social work, strong patient communication skills, and an understanding of care coordination processes. Familiarity with electronic health record (EHR) systems, telehealth platforms, and HIPAA regulations is usually required, and certification such as Certified Patient Advocate (CPA) can be beneficial. Exceptional listening, problem-solving, and empathy stand out as essential soft skills for supporting patients remotely. These competencies ensure effective patient advocacy, seamless virtual care coordination, and high levels of patient satisfaction in a remote setting.

What are popular job titles related to Remote Patient Care Advocate jobs in Springfield, MA?

For Remote Patient Care Advocate jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Remote Patient Care Advocate jobs in Springfield, MA look for?

The top searched job categories for Remote Patient Care Advocate jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Remote Patient Care Advocate jobs?

Cities near Springfield, MA with the most Remote Patient Care Advocate job openings:

Infographic showing various Remote Patient Care Advocate job openings in Springfield, MA as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 22% Part Time, and 6% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $42,847 per year, or $20.6 per hour.

Remote Licensed Clinical Social Worker at Madina Care Consulting

Madina Care Consulting

Springfield, MA • Remote

$90K - $105K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago

New


Job description

Position Overview

Madina Care Consulting is seeking a dedicated and compassionate Licensed Independent Clinical Social Worker (LICSW) to join our team in Springfield, Massachusetts. This full-time, remote position plays a crucial role in providing effective mental health support to individuals struggling with various mental health conditions. The ideal candidate will have substantial clinical experience, excellent interpersonal skills, and a commitment to patient-centered care.

About the Organization

At Madina Care Consulting, we specialize in offering a comprehensive range of mental health services, particularly focusing on individuals in need of detoxification support. Our team is committed to delivering holistic care that enhances the mental well-being of our patients. By fostering a collaborative environment, we aim to ensure that our patients receive tailored interventions that meet their unique needs.

Work Environment

This position is structured as a remote role, which allows for flexibility while maintaining high levels of communication and collaboration with multidisciplinary teams. Our work environment aligns with our values of inclusivity and support, aiming to create a conducive space for both our staff and patients. As a member of our consulting firm, you'll engage with cutting-edge telehealth technologies that facilitate seamless interactions with clients and other healthcare professionals.

Key Responsibilities
  • Provide high-quality psychotherapy and mental health services to patients coping with conditions such as anxiety, depression, and PTSD, utilizing evidence-based therapeutic modalities.
  • Conduct comprehensive assessments of patients' emotional, behavioral, and social functioning to identify and understand their mental health needs.
  • Develop and implement individualized treatment plans that are culturally competent and reflect the latest best practices in mental health care.
  • Collaborate with other healthcare professionals, including psychiatrists and primary care physicians, to ensure a cohesive and effective approach to each patient's care.
  • Regularly monitor patient progress, adjusting treatment strategies as necessary based on ongoing assessments and feedback from the patient and care team.
  • Deliver education and resources to patients and their families regarding mental health conditions, treatment pathways, and relevant community services.
  • Adhere strictly to ethical guidelines and professional standards, ensuring patient confidentiality and informed consent at all stages of care.
Patient Population / Client Focus

The primary patient demographic for this role includes individuals experiencing mental health issues in a detox setting, where mental and emotional health challenges are prevalent. As a LICSW, your skills will be vital in addressing complex mental health concerns and advocating for comprehensive support mechanisms.

Qualifications
  • A Master’s degree in Social Work from an accredited institution.
  • Current and valid state licensure as a Licensed Independent Clinical Social Worker (LICSW).
  • Minimum of 2 years of post-master's experience in providing mental health services.
  • Robust understanding of mental health conditions, interventions, and treatments.
  • Strong verbal and written communication skills to effectively engage with patients and colleagues alike.
  • Proficient in using electronic health records (EHRs) and related software for managing patient information.
  • Knowledge of community resources and a commitment to helping patients navigate available support.
  • The ability to maintain confidentiality and adhere to professional ethical standards in all interactions.
Preferred Experience
  • Experience working in detox or addiction recovery settings is highly desirable, providing insight into the unique challenges faced by this patient group.
  • Familiarity with culturally responsive practices and the ability to work effectively with a diverse range of patient backgrounds.
  • Demonstrated history of collaboration within interdisciplinary teams enhances patient care outcomes.
Compensation and Benefits

The salary for this position ranges from $90,000 to $105,000 annually, commensurate with experience and qualifications. Madina Care Consulting offers a comprehensive benefits package, including:

  • Medical, dental, and vision insurance.
  • Short-term and long-term disability insurance.
  • Life insurance coverage.
  • A 401(k) retirement savings plan with company matching.
  • Flexible spending accounts to support medical and other expenses.
  • Reimbursement for certification and licensing expenses.
  • A referral bonus program to encourage team growth.
  • Direct deposit with weekly payroll.
Career Growth Opportunities

At Madina Care Consulting, we believe in nurturing our employees' growth through ongoing training, professional development programs, and opportunities for advancement. You will have the chance to expand your expertise in specialized mental health treatment areas, mentor new team members, and potentially step into leadership roles as our organization continues to evolve.

Why Join Our Team

Joining Madina Care Consulting means becoming part of a dynamic team dedicated to making a meaningful impact on the lives of those we serve. We value the contributions of our staff and strive to create an environment that supports professional satisfaction, personal growth, and work-life balance. Here, you will not only provide essential services to patients but also contribute to an inclusive culture that prioritizes diversity and patient empowerment.

Application Information

If you are passionate about mental health and want to be part of an organization that values your skills and offers you the opportunity to make a difference, we encourage you to apply. Please submit your resume and cover letter detailing your experience and motivation for joining our team at Madina Care Consulting. Don’t miss this chance to impact the lives of patients positively and advance your career.