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Remote Patient Care Advocate Jobs in Newark, NJ (NOW HIRING)

Baba

Healthcare Advocate

New York, NY · Remote

Baba makes it easier by pairing each patient with a real human advocate team that supports them ... This is a remote, 1099 (contractor) role. You may choose part-time or full-time engagement. NOTE:

Cynet Health

Patient Care Technicians - PCT

Manhattan, NY · Remote

$19.25 - $25.25/hr

This role involves various remote monitoring duties, including patient monitoring for safety and clinical needs and providing support with telemedicine services. The Virtual Care Coordinator will ...

Cynet Health

Patient Care Technicians - PCT

Manhattan, NY · Remote

$19.25 - $25.25/hr

This role involves various remote monitoring duties, including patient monitoring for safety and clinical needs and providing support with telemedicine services. The Virtual Care Coordinator will ...

Phaxis

AIMS- REMOTE RN CARE MANAGER

NY · On-site +1

$61 - $63/hr

Update and adjust individualized care plans based on patient condition, clinical goals, and ... Serve as a resource and advocate for patients and their families. Qualifications: * Current NYS RN ...

Pride Health

Virtual Care Coordinator

Manhattan, NY · Remote

$25 - $28/hr

Minimum 3+ years of direct patient care experience Experience with telehealth, Remote patient monitoring technologies Knowledge of quality assurance, data collection, and workflow improvement ...

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How much do remote patient care advocate jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote patient care advocate in Newark, NJ is $21.62, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $23.12 per hour, depending on experience, location, and employer.

What is a Remote Patient Care Advocate job?

A Remote Patient Care Advocate provides support to patients by assisting with healthcare navigation, coordinating care, and addressing concerns—all while working remotely. They act as a liaison between patients, healthcare providers, and insurance companies to ensure patients receive the care they need. Responsibilities may include scheduling appointments, answering medical-related inquiries, and providing education on treatment options. Strong communication skills and knowledge of healthcare processes are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Patient Care Advocate position, and why are they important?

A Remote Patient Care Advocate should possess a background in healthcare or social work, strong patient communication skills, and an understanding of care coordination processes. Familiarity with electronic health record (EHR) systems, telehealth platforms, and HIPAA regulations is usually required, and certification such as Certified Patient Advocate (CPA) can be beneficial. Exceptional listening, problem-solving, and empathy stand out as essential soft skills for supporting patients remotely. These competencies ensure effective patient advocacy, seamless virtual care coordination, and high levels of patient satisfaction in a remote setting.

What does a typical day look like for a Remote Patient Care Advocate?

A typical day for a Remote Patient Care Advocate involves interacting with patients via phone, video calls, or secure messaging to answer questions, assist with care plans, and address concerns. You'll collaborate closely with healthcare providers, nurses, and administrative staff to ensure patients receive timely support and follow-ups. Documentation in electronic health record systems is a core aspect, as is helping patients navigate insurance coverage and community resources. This role often balances scheduled check-ins with handling urgent requests, making adaptability and proactive communication important for success.
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Remote Patient Care Advocate jobs near you

Healthcare Advocate

Baba

New York, NY • Remote

Part-time

Posted 29 days ago

Job description

Baba is seeking an experienced and compassionate Healthcare Advocate with Care Advocacy Experience to join our fast-growing care navigation and support team. If you're passionate about helping seniors, caregivers, and their families navigate the complexities of healthcare and aging, Baba is the place to make an impact with purpose.

About Baba

Navigating health and aging is hard. Baba makes it easier by pairing each patient with a real human advocate team that supports them between visits.

Baba already helps seniors and caregivers manage appointments, billing questions, and complex healthcare decisions. You’ll plug into that existing infrastructure—so you can focus on supporting patients, not chasing no-shows or doing endless admin.

Baba is backed by top tier investors and supports thousands of families across assisted living, nursing homes, and at-home settings. www.callbaba.com

About the Role

As a Healthcare Advocate at Baba, you will play a vital part in enhancing the healthcare experience for our clients. Using your care advocacy skills and experience, you’ll offer guidance and support to patients and their families—helping them access care, clarify provider instructions, connect with community resources, and reduce barriers to a healthier, more independent life.

This is a remote, 1099 (contractor) role. You may choose part-time or full-time engagement.

NOTE: Candidates must be available for a minimum of 20 hours/week (Monday through Sunday), including at least 10 hours during weekday standard business hours (9 AM–5 PM local time, Monday through Friday).

What You’ll Do

  • Develop trusting relationships with patients, grounded in listening, respect, and clarity.

  • Assess the whole person — medical, social, and environmental factors — to pinpoint barriers and needs.

  • Create individualized care plans that integrate medical, social, and behavioral supports.

  • Support patients across a range of needs, including:

  • Connecting to local services (transportation, meal delivery, home care, social supports)

  • Analyzing medical bills and helping with claim appeals or explanations

  • Identifying medication cost savings, co-pay assistance, or formulary options

  • Linking to social support networks (caregivers, community programs, peer groups)

  • Organizing and maintaining medical records, care histories, and provider communication

  • Coaching and supporting patients on best practices for managing conditions and navigating care

  • Document interactions, observations, and patient progress in Baba’s systems with clarity and timeliness.

  • Collaborate with clinical, product, and operations teams to optimize workflows, escalate complex issues, and refine the patient experience.

  • Provide feedback on platform features, tools, and processes to improve Baba’s care copilot capabilities.

What You Bring

  • 3+ years’ experience in care management, patient advocacy, case management, or clinical social work (especially working with older adult or Medicare populations).

  • Solid knowledge of Medicare rules, eligibility, benefit structures, claims, and appeals.

  • Deep understanding of Social Determinants of Health (SDOH) and experience working with diverse and underserved populations.

  • Empathy, patience, and strong communication skills— you can explain complex things simply.

  • Comfort working with digital tools, EMRs / care-management software, and adapting to new tech.

  • Commitment to continuous improvement— you’ll raise issues, suggest solutions, and help refine Baba’s model.

  • Organized, proactive, and able to juggle multiple priorities without losing quality.