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How much do remote patient access jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote patient access in Hawaii is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $22.74 per hour, depending on experience, location, and employer.

What are some common challenges faced in a remote patient access role, and how can they be managed effectively?

A common challenge in a Remote Patient Access role is ensuring clear and compassionate communication with patients over phone or online channels, especially when verifying insurance or explaining complex billing details. Additionally, working remotely can make collaboration with clinical and administrative teams more challenging, requiring strong organization and proactive communication. To manage these challenges, it's important to utilize secure digital tools, follow clear protocols, and maintain regular virtual check-ins with teammates to ensure consistent service quality and information flow.

What is a remote patient access specialist?

A Remote Patient Access Specialist is a healthcare professional who assists patients with the administrative aspects of accessing medical care, such as scheduling appointments, verifying insurance, obtaining authorizations, and answering questions about billing or services—all while working remotely. They serve as the first point of contact for patients and help ensure a smooth experience from registration to care delivery. This role requires strong communication skills, attention to detail, and knowledge of healthcare systems and privacy regulations.

What is the difference between Remote Patient Access vs Remote Medical Receptionist?

AspectRemote Patient AccessRemote Medical Receptionist
CredentialsHigh school diploma or equivalent; healthcare-related certificationsHigh school diploma; administrative or customer service experience
Work EnvironmentRemote, healthcare provider offices, hospitalsRemote, healthcare clinics, hospitals
Job ResponsibilitiesScheduling, patient data entry, insurance verificationAnswering calls, appointment scheduling, patient inquiries

Remote Patient Access and Remote Medical Receptionist roles both support healthcare operations remotely, but Remote Patient Access focuses more on patient data management and insurance processes, while Remote Medical Receptionists handle communication and appointment coordination. Both require healthcare knowledge and excellent communication skills, making them similar yet distinct roles in the healthcare industry.

What are the key skills and qualifications needed to thrive as a remote patient access specialist?

To thrive as a Remote Patient Access Specialist, you need strong knowledge of healthcare registration processes, insurance verification, and patient data management, typically supported by a high school diploma or equivalent and healthcare experience. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and insurance eligibility tools is essential. Excellent communication, attention to detail, and problem-solving abilities help you effectively interact with patients and healthcare providers remotely. These skills ensure accurate patient information handling, smooth access to care, and positive patient experiences in a virtual environment.
What are the most commonly searched types of Patient Access jobs in Hawaii? The most popular types of Patient Access jobs in Hawaii are:
What are popular job titles related to Remote Patient Access jobs in Hawaii? For Remote Patient Access jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Remote Patient Access jobs in Hawaii look for? The top searched job categories for Remote Patient Access jobs in Hawaii are:
Remote Patient Access jobs near you
Infographic showing various Remote Patient Access job openings in Hawaii as of August 2026, with employment types broken down into 25% Full Time, 50% Part Time, and 25% Contract. Highlights an 13% In-person, and 87% Remote job distribution, with an average salary of $41,913 per year, or $20.2 per hour.

Patient Community Navigator, Remote Patient Monitoring Program (Must reside on Oahu) - Native Hawaii

Diagnostic Laboratory Services, Inc.

Aiea, HI • On-site, Remote

$16.50 - $20.50/hr

Full-time

Re-posted 16 days ago

Job description

About Us
This temporary position will be supporting The Queen's Health Systems' Remote Patient Monitoring Program (RPM), which launched March 2025. The RPM program is in partnership between The Queen's Health Systems' Native Hawaiian Health Department and Health Recovery Solutions (HRS). This program's renewal is dependent on grant funding.
More information can be found here: https://www.healthrecoverysolutions.com/blog/the-queens-health-systems-partners-with-health-recovery-solutions-hrs-to-launch-remote-patient-monitoring-program
This is a community-based position with a hybrid work schedule.
Vision Statement
To innovate the care experience by implementing workflows, EHR tools and RPM devices that will help engage Native Hawaiians and all the people of Hawaii in their own healthcare and wellbeing and help them to build lifetime partners in health with the care teams that support them.
Purpose Statement
The initial focus of the Remote Patient Monitoring program will be on the Native Hawaiian population with goals of: Closing the life expectancy gap by half through better management of chronic diseases to slow the progression of Diabetes, Hypertension, CHF, COPD, and Obesity. This solution will be compatible with multiple devices and fully integrate into the Epic EMR from both the patient and provider perspective. We will then expand the RPM solution to the entire patient population across the Queen's Health System, including ICF, SNF, and Hospital at Home models. This will allow us to reduce readmissions and improve clinical outcomes. RPM will increase clinical impact by improving Epic integration and ease of use for patients. We will support patients in real-time and meet our kina'ole goal to treat the right patient, at the right time, in the right location, in the right way.
Responsibilities
I. JOB SUMMARY/RESPONSIBILITIES:
• Supports community health by establishing and maintaining trusting relationships with patients, families, and providers to promote health, recovery, resiliency, and wellness.
• Performs activities off-site, in the community, and makes patient home visits as required.
• Performs duties and responsibilities in accordance with policies and procedures and consistent with the goals and objective of the department and the Queen's University Medical Group (QUMG).
II. TYPICAL PHYSICAL DEMANDS:
• Essential: stooping/bending, finger dexterity, seeing, hearing, speaking, lifting usual weight of 10 pounds up to 25 pounds.
• Frequent: standing, walking, reaching at and below shoulder level.
• Occasional: sitting, kneeling, climbing stairs, walking on uneven ground, squatting, pushing/pulling usual weight of 1 pounds up to 2.5 pounds of force, carrying usual weight of 5 pounds, reaching above shoulder level.
III. TYPICAL WORKING CONDITIONS:
• Not substantially subjected to adverse environmental conditions.
• Work involves extensive off-site activities, including home and community-based visits with patients.
• Must have reliable transportation in order to make visits to sites where patients reside.
• May be exposed to negative responses from patient or family.
IV. MINIMUM QUALIFICATIONS:
A. EDUCATION/CERTIFICATION AND LICENSURE:
• High School diploma or equivalent.
• Valid U.S. driver's license required in accordance with Hawaii state law rules and regulations.
• Driver's abstract or evidence of good driving record.
• Medical Assistant, Community Health Worker or Patient Navigation certification preferred.
• Current BLS certification.
B. EXPERIENCE:
• Two (2) years of relevant healthcare/social services experience; or one (1) year of healthcare/social services experience with a Community Health Worker certificate.
• Previous experience working with individuals with behavioral health and/or substance use issues preferred.
• Prior experience working with Native Hawaiian and other underserved populations preferred.
Equal Employment Opportunity
Equal Opportunity Employer / Disability / Vet

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