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Remote Patient Access Representative Jobs in Two Rivers, WI

Bellin

Application Analyst - ClinDoc

Green Bay, WI · On-site +1

Remote / Hybrid options available. 1920 Libal St, Green Bay, WI 54301 Shift Hours: 1.00 FTE (40 ... Our personalized patient care model is only the beginning of what you'll experience as we foster ...

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Remote Patient Access Representative information

See Two Rivers, WI salary details

$16

$25

$32

How much do remote patient access representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote patient access representative in Two Rivers, WI is $25.70, according to ZipRecruiter salary data. Most workers in this role earn between $22.40 and $28.56 per hour, depending on experience, location, and employer.

What is a remote patient access representative?

A Remote Patient Access Representative is responsible for handling patient admissions, insurance verification, appointment scheduling, and other administrative tasks from a remote location. They communicate with patients, healthcare providers, and insurance companies to ensure smooth access to medical services. Strong customer service, attention to detail, and knowledge of medical office procedures are essential for this role. This position typically requires experience in healthcare administration and familiarity with HIPAA regulations.

What skills and qualifications are needed to be a remote patient access representative?

To thrive as a Remote Patient Access Representative, you need strong customer service skills, attention to detail, and familiarity with insurance verification or healthcare administration, often supported by a high school diploma or equivalent. Experience with patient management systems, electronic health records (EHRs), and knowledge of HIPAA compliance are typically required. Excellent communication, problem-solving abilities, and adaptability in a virtual environment make someone stand out in this position. These skills are essential for accurately assisting patients, managing sensitive information, and ensuring efficient, supportive service in a remote healthcare setting.

What does a remote patient access representative do?

A typical day for a Remote Patient Access Representative involves answering patient inquiries via phone, email, or online chat, assisting with appointment scheduling, and verifying insurance details. You may interact with different teams, such as billing, clinical staff, and scheduling, to help coordinate patient care and resolve any access issues. Most of your tasks will be completed using secure computer systems and patient databases from your home office. This remote structure allows flexibility, but also requires strong time management and self-motivation to meet productivity and accuracy standards. The role offers a dynamic and patient-focused environment that plays a vital part in a healthcare organization’s operations.

What are popular job titles related to Remote Patient Access Representative jobs in Two Rivers, WI? For Remote Patient Access Representative jobs in Two Rivers, WI, the most frequently searched job titles are:
What cities near Two Rivers, WI are hiring for Remote Patient Access Representative jobs? Cities near Two Rivers, WI with the most Remote Patient Access Representative job openings:
Remote Patient Access Representative jobs near you
Infographic showing various Remote Patient Access Representative job openings in Two Rivers, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $53,457 per year, or $25.7 per hour.

Collections Client Success Analyst

ARstrat, LLC

Manitowoc, WI • Remote

$48K/yr

Full-time

Posted 2 days ago

New

Job description

Are you a relationship builder who thrives on solving problems, analyzing trends, and creating an outstanding client experience? Do you enjoy working cross-functionally to support clients, improve processes, and drive results? Join Americollect as a Collections Client Success Analyst and become a trusted advisor for our collection's clients, helping ensure long-term satisfaction, operational excellence, and continued success.

In this highly visible role, you'll serve as the bridge between our clients and internal teams, managing key relationships, facilitating performance discussions, supporting implementations, and delivering valuable insights that strengthen client partnerships and retention.

Location: Remote
Department: Client Success Operations
Reports To: Client Relations Manager
Compensation: $48,000 a year + quarterly bonus (based on production & QA)
Shift Options: Monday – Friday, 8:00 AM – 5:00 PM

------------------------------------------------------------------------------------------------------------------------------------------------------------Position Summary:

The Collections Client Success Analyst serves as a primary point of contact for assigned collections clients, supporting client onboarding, relationship management, account performance monitoring, project implementation, and operational success. This role partners closely with internal departments and external stakeholders to ensure client expectations are met while maintaining the highest standards of service, communication, confidentiality, and accountability.

The ideal candidate possesses strong analytical, organizational, communication, and problem-solving skills, along with the ability to build meaningful client relationships and drive positive client outcomes.

Key Responsibilities:Client Relationship Management

• Serve as a primary contact for assigned collections clients and maintain strong, trusted relationships.
• Respond to client inquiries and operational requests while ensuring timely resolution and exceptional service.
• Conduct account reviews and maintain ongoing communication regarding account performance and service opportunities.
• Facilitate client meetings, monthly business reviews, and performance discussions.
• Coordinate annual Net Promoter Score (NPS) surveys and oversee follow-up action plans resulting from client feedback.
• Identify client concerns and escalations, partnering with internal teams to drive successful resolution.

Implementation & Operational Support

• Support the implementation and retention of client accounts by developing, optimizing, and streamlining operational processes.
• Ensure secure transfer and management of client files, data feeds, and sensitive information.
• Manage client access to external host systems after implementation is complete.
• Administer client access to the Client Connect web portal and provide user education and support.
• Review contract-related requests and coordinate required follow-up activities.

Analytics & Reporting

• Monitor client account performance and identify operational trends, opportunities, and risks.
• Analyze performance metrics and provide leadership with actionable insights and recommendations.
• Support reporting activities designed to improve client experience, operational performance, and account retention.
• Maintain accurate documentation and tracking of client interactions, projects, and deliverables.

Project Coordination

• Participate in implementation projects and special initiatives.
• Execute assigned project deliverables and collaborate with cross-functional teams to support project success.
• Assist leadership in meeting client expectations, timelines, and business objectives.

Additional Responsibilities

• Support contact center teams with non-routine client or patient inquiries.
• Maintain the highest level of integrity, professionalism, and confidentiality.
• Meet established performance goals and key performance indicators.
• Complete assigned training, compliance requirements, and professional development opportunities.
• Perform other duties as assigned.

Education & Experience:

• Associate's degree or Bachelor's degree preferred.
• Minimum of 2 years of experience in client success, account management, healthcare revenue cycle, collections operations, customer service, or a related field.
• Experience working with external clients and managing business relationships preferred.
• Healthcare collections or revenue cycle management experience strongly preferred.
• Experience supporting implementations, projects, or process improvement initiatives preferred.
• Proficiency with Microsoft Office Suite, particularly Excel, Word, Outlook, and PowerPoint.
• Experience working with CRM, client management, or reporting systems is a plus.

Skills & Competencies:

• Exceptional client service and relationship-building skills.
• Strong analytical and problem-solving abilities.
• Ability to interpret data, identify trends, and provide recommendations.
• Excellent verbal, written, and presentation skills.
• Strong organizational and time-management skills.
• Ability to prioritize multiple projects and deadlines effectively.
• High attention to detail and commitment to accuracy.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Collaborative mindset with the ability to work across departments and stakeholders.
• Strong critical thinking and decision-making capabilities.

Work Environment & Physical Requirements:

• Office-based role requiring extended periods of sitting and regular use of computers, phones, and standard office equipment.
• Frequent communication with clients via phone, video conference, and email.
• Ability to remain stationary for extended periods while performing computer-based work.
• Occasional lifting up to 25 pounds may be required.
• Must be able to bend, reach, and stoop occasionally during normal office activities.

Why Join GetixHealth/Americollect?

Founded in 1992, GetixHealth/Americollect is a trusted leader in healthcare revenue cycle management, serving healthcare organizations across the United States and India. We are dedicated to helping our clients improve financial performance while enhancing the patient experience. With more than 1,800 employees worldwide, we foster a culture built on integrity, innovation, collaboration, and professional growth.

At GetixHealth/ Americollect, your contributions matter. You'll have the opportunity to work alongside talented professionals who are passionate about client success and committed to making a meaningful impact in healthcare.

Benefits & Incentives:

• Comprehensive Health Benefits: Choose from a variety of medical, dental, and vision plans designed to support your overall well-being.
• Life & Disability Coverage: Company-paid Basic Life and AD&D insurance, Short-Term Disability, and Long-Term Disability coverage, with voluntary benefit options available.
• 401(k) Retirement Plan: Eligibility begins on the first day of the quarter following three months of continuous employment, including company matching contributions.
• Paid Time Off: Begin accruing PTO on your first day of employment.
• Flexible Benefit Options: Multiple benefit choices designed to meet individual and family needs.
• Professional Development Opportunities: Ongoing learning, training, and career advancement opportunities.

GetixHealth/Americollect is an Equal Opportunity and E-Verify Employer.

Note: This job description is not intended to be an exhaustive list of responsibilities or qualifications and may be subject to change based on business needs.