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Remote Patient Access Representative Mercy Jobs in Washington

ADVI Health

Director of Market Access

Washington, DC · On-site +1

$140K - $200K/yr

... patient impact. Our aim is to be the leading and most knowledgeable go-to-market access and ... Represent the firm in client and industry-facing settings Leadership & Firm Contribution * Mentor ...

Inova Primary Care

Patient Service Representative

Fairfax, VA · Remote

$18 - $22.75/hr

These are remote full-time roles, day shift with varying hours from 7:30 a.m. - 5:30 p.m. Monday ... Patient Service Representative 1: The Patient Service Representative 1 demonstrates accountability ...

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Remote Patient Access Representative Mercy information

What is the difference between Remote Patient Access Representative Mercy vs Remote Patient Scheduler?

AspectRemote Patient Access Representative MercyRemote Patient Scheduler
CredentialsHigh school diploma or equivalent; healthcare experience often preferredHigh school diploma or equivalent; healthcare or scheduling experience beneficial
Work EnvironmentRemote, healthcare facility or hospital settingRemote, healthcare facility or hospital setting
Employer & Industry UsageUsed by Mercy and similar healthcare providers for patient intakeUsed by Mercy and similar healthcare providers for appointment scheduling

Both roles are remote healthcare positions within Mercy, focusing on patient interactions. The Remote Patient Access Representative Mercy primarily handles patient registration, insurance verification, and data entry, while the Remote Patient Scheduler concentrates on scheduling appointments and managing calendars. Both require healthcare knowledge and excellent communication skills, but their core responsibilities differ slightly, catering to different stages of patient care coordination.

Does Mercy have remote jobs?

Mercy offers remote positions for roles such as Patient Access Representatives, allowing employees to work from home. These jobs typically require strong communication skills, familiarity with healthcare systems, and the ability to use electronic health record (EHR) tools. Remote healthcare jobs at Mercy often involve flexible schedules and telecommuting technology.

Is it hard to be a remote patient access representative?

Being a remote patient access representative typically requires strong communication skills, attention to detail, and familiarity with healthcare systems and scheduling software. The role involves managing patient information, verifying insurance, and coordinating appointments, which can be demanding but manageable with proper training and organization.

What does a remote patient access representative do?

A remote patient access representative is responsible for scheduling patient appointments, verifying insurance information, and collecting patient data to facilitate smooth check-in processes. They often use electronic health record (EHR) systems and must have strong communication skills to coordinate between patients and healthcare providers.

What are popular job titles related to Remote Patient Access Representative Mercy jobs in Washington?

For Remote Patient Access Representative Mercy jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Remote Patient Access Representative Mercy jobs in Washington look for?

The top searched job categories for Remote Patient Access Representative Mercy jobs in Washington are:

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Cities in Washington with the most Remote Patient Access Representative Mercy job openings:

Remote Patient Access Representative Mercy jobs near you

Senior Director of Nursing Connected & Remote Care

MedStar Health

Columbia, MD • On-site, Remote

Full-time

Posted 18 days ago

Key responsibilities

  • Lead the design, implementation, evaluation, optimization, and scaling of virtual nursing, remote patient monitoring, connected care, and other technology-enabled nursing models.

  • Provide operational and nursing practice leadership for connected and remote care programs, including workforce, technology, quality, safety, productivity, and financial performance.

  • Partner with clinical, operational, and technology stakeholders to integrate technology into clinical workflows and care delivery.

Medstar Health rating

7.8

Company rating: 7.8 out of 10

Based on 240 frontline employees who took The Breakroom Quiz

136th of 898 rated healthcare providers

Job description

About the Job
Senior Director, Nursing - Connected & Remote Care
Transform How Nursing Care Is Delivered
MedStar Health is seeking a visionary nursing leader to serve as Senior Director, Nursing - Connected & Remote Care, providing system-level leadership for the strategy, design, implementation, and advancement of virtual, connected, hybrid, and remote nursing care across MedStar Health.
As a member of the MedStar Health System Nursing leadership team, the Senior Director will help shape the future of nursing by bringing together clinical practice, technology, data, innovation, and workforce strategy to create new models of care that improve access, safety, patient and nurse experience, clinical outcomes, and operational performance.
This leader will partner across Nursing, Digital Health, Information Technology, Clinical Informatics, Innovation, Operations, and physician leadership to move emerging care models from concept to implementation and system-wide scale.
The successful candidate will be an accomplished nursing leader who combines clinical and operational credibility with an ability to lead transformation, navigate emerging technologies, build strong interdisciplinary partnerships, and translate innovation into sustainable clinical practice.
What You'll Lead
  • Develop and execute the enterprise nursing strategy for connected, virtual, hybrid, and remote care in alignment with MedStar Health's nursing and digital health priorities.
  • Lead the design, implementation, evaluation, optimization, and scaling of virtual nursing, remote patient monitoring, connected care, and other technology-enabled nursing models.
  • Provide operational and nursing practice leadership for connected and remote care programs, including responsibility for workforce, technology, quality, safety, productivity, and financial performance.
  • Represent Nursing on enterprise digital health, telehealth, connected care, remote monitoring, technology, and innovation initiatives and governance structures.
  • Partner with Nursing, Information Technology, Clinical Informatics, MedStar Institute for Innovation, physicians, advanced practice providers, and operational leaders to integrate technology into clinical workflows and care delivery.
  • Evaluate emerging technologies-including artificial intelligence, clinical decision-support tools, remote monitoring technologies, virtual care platforms, and digital communication solutions-for their potential to improve nursing practice and patient care.
  • Lead technology and care-model implementation from initial evaluation through workflow design, adoption, change management, measurement, optimization, and scale.
  • Establish and monitor performance measures for connected and remote nursing, including clinical outcomes, patient access, patient and nurse experience, quality and safety, productivity, workload, utilization, and cost effectiveness.
  • Use data and analytics to evaluate program effectiveness, identify opportunities, demonstrate value, and guide future investment and expansion.
  • Partner with clinical and operational leaders to leverage connected care in support of capacity management, patient throughput, care transitions, and reduced length of stay.
  • Develop innovative workforce and staffing models that appropriately integrate virtual and in-person nursing care.
  • Partner with Nursing Professional Development to establish education, competency, and professional development programs supporting new technology-enabled nursing roles and care models.
  • Recruit, develop, mentor, and retain high-performing leaders and associates while building future nursing leadership capability in connected and digital care.
  • Ensure regulatory, accreditation, licensure, privacy, clinical practice, and patient safety requirements are integrated into connected and remote nursing operations.

What We're Looking For
Required
  • Bachelor of Science in Nursing (BSN) from a nationally accredited program.
  • Master's degree in Nursing, Healthcare Administration, Health Services Administration, Informatics, or a related field from a nationally accredited program, with either the bachelor's or master's degree in Nursing.
  • Current Registered Nurse licensure in Maryland, the District of Columbia, and/or appropriate Compact State Licensure as applicable.
  • Minimum of five years of progressively responsible nursing leadership experience, including significant experience at the Director of Nursing or comparable leadership level.
  • Demonstrated success leading complex clinical operations, care-model transformation, digital transformation, technology-enabled clinical programs, or significant system/process redesign.
  • Demonstrated experience leading multidisciplinary and cross-functional initiatives involving clinical, operational, and technology stakeholders.

Strongly Preferred
  • Leadership experience involving one or more of the following:
    • Virtual nursing or virtual care
    • Telehealth/telemedicine
    • Remote patient monitoring
    • Connected care
    • Clinical informatics
    • Digital health
    • Technology-enabled care delivery
    • Nursing workforce or care-model redesign
  • Experience implementing and scaling new clinical programs or technologies across multiple hospitals, entities, or care settings.
  • Experience developing business cases, measuring return on investment, or demonstrating the clinical, operational, workforce, or financial value of new care models.
  • Experience with project/program management, change management, or large-scale transformation.
  • Experience evaluating or implementing emerging technologies, including artificial intelligence or clinical decision-support solutions.

Certification
  • NEA-BC (Nurse Executive Advanced) or CENP (Certified in Executive Nursing Practice) required within one year of hire.
  • Additional certification in nursing informatics, project management, digital health, or related disciplines preferred.

Leadership Capabilities
The successful candidate will demonstrate:
  • Visionary and strategic nursing leadership.
  • Strong understanding of clinical operations and professional nursing practice.
  • Digital fluency and curiosity about emerging healthcare technologies.
  • Ability to translate technology into practical clinical workflows and sustainable care models.
  • Strong business, financial, and operational acumen.
  • Data-driven decision-making and performance measurement capabilities.
  • Exceptional program implementation and change leadership skills.
  • Ability to influence across organizational boundaries without relying solely on direct authority.
  • Strong executive communication and presentation skills.
  • Ability to build credibility with nurses, physicians, technology leaders, executives, and external partners.
  • Commitment to responsible, evidence-based adoption of emerging technologies.

The Opportunity
Healthcare is rapidly redefining where, when, and how nursing care is delivered.
The Senior Director, Nursing - Connected & Remote Care will help MedStar Health lead that transformation.
This leader will have the opportunity to shape new nursing care models, expand the reach of the nursing workforce, evaluate emerging technologies, advance virtual and connected care, and build the clinical and operational infrastructure necessary to bring innovation safely and effectively to patients across the MedStar Health system.
This position has a hiring range of
USD $142,064.00 - USD $287,996.00 /Yr.

What Medstar Health employees say

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About Medstar Health

Sourced by ZipRecruiter

MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Columbia, MD, US

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