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Remote Outsourced Customer Service Jobs in Reston, VA

Liveops

Remote Customer Service Agent

Alexandria, VA · Remote

$16.50 - $22.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Germantown, MD · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Sterling, VA · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Gaithersburg, MD · Remote

$16.75 - $22.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Centreville, VA · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsOutsourced Customer Service JobsRemote Outsourced Customer Service JobsRemote Outsourced Customer Service Jobs in Reston, VA

Remote Outsourced Customer Service information

See Reston, VA salary details

$12

$24

$36

How much do remote outsourced customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote outsourced customer service in Reston, VA is $24.01, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $26.49 per hour, depending on experience, location, and employer.

What is the difference between Remote Outsourced Customer Service vs Remote In-House Customer Service?

AspectRemote Outsourced Customer ServiceRemote In-House Customer Service
Work EnvironmentExternal company or agency handles customer support remotelyCompany's internal team working remotely
CredentialsTypically similar; customer service experience and communication skillsSimilar credentials; may require company-specific training
Employer & Industry UsageCommon in industries outsourcing support to third-party providersUsed by companies maintaining internal support teams
Search & Comparison IntentHigh overlap in job functions, cost, and flexibility considerationsFocus on company culture and direct oversight

Remote Outsourced Customer Service involves support teams from third-party providers working remotely, often offering cost-effective and flexible solutions. In contrast, Remote In-House Customer Service refers to internal teams working remotely for the same company, emphasizing direct communication and company culture. Both roles require similar skills but differ in management and operational structure.

What are popular job titles related to Remote Outsourced Customer Service jobs in Reston, VA? For Remote Outsourced Customer Service jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote Outsourced Customer Service jobs in Reston, VA look for? The top searched job categories for Remote Outsourced Customer Service jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote Outsourced Customer Service jobs? Cities near Reston, VA with the most Remote Outsourced Customer Service job openings:
Remote Outsourced Customer Service jobs near you

Remote Customer Service Agent

Liveops

Alexandria, VA • Remote

$16.50 - $22.25/hr

Contractor

Re-posted 26 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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