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Remote Outsourced Customer Service Jobs in Ohio (NOW HIRING)

Revenue Group

Customer Service Representative

Cleveland, OH · Remote

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Who is Revenue Group? Established in 1994, Revenue Group is a leading business process ... outsourcing company, committed to surpassing client expectations and maintaining an exceptional ...

ForgeFit

Remote Customer Service Specialist

Toledo, OH · On-site +1

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Cleveland, OH · On-site +1

$16.50 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Columbus, OH · On-site +1

$16.50 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Cincinnati, OH · On-site +1

$16.25 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Dayton, OH · On-site +1

$16.50 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Medina, OH · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Westerville, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Newark, OH · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Cleveland, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Akron, OH · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Toledo, OH · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Columbus, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Hilliard, OH · Remote

$14.75 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Lima, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Youngstown, OH · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsOutsourced Customer Service JobsRemote Outsourced Customer Service JobsRemote Outsourced Customer Service Jobs in Ohio

Remote Outsourced Customer Service information

What is the difference between Remote Outsourced Customer Service vs Remote In-House Customer Service?

AspectRemote Outsourced Customer ServiceRemote In-House Customer Service
Work EnvironmentExternal company or agency handles customer support remotelyCompany's internal team working remotely
CredentialsTypically similar; customer service experience and communication skillsSimilar credentials; may require company-specific training
Employer & Industry UsageCommon in industries outsourcing support to third-party providersUsed by companies maintaining internal support teams
Search & Comparison IntentHigh overlap in job functions, cost, and flexibility considerationsFocus on company culture and direct oversight

Remote Outsourced Customer Service involves support teams from third-party providers working remotely, often offering cost-effective and flexible solutions. In contrast, Remote In-House Customer Service refers to internal teams working remotely for the same company, emphasizing direct communication and company culture. Both roles require similar skills but differ in management and operational structure.

What are the most commonly searched types of Outsourced Customer Service jobs in Ohio? The most popular types of Outsourced Customer Service jobs in Ohio are:
What are popular job titles related to Remote Outsourced Customer Service jobs in Ohio? For Remote Outsourced Customer Service jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Outsourced Customer Service jobs in Ohio look for? The top searched job categories for Remote Outsourced Customer Service jobs in Ohio are:
What cities in Ohio are hiring for Remote Outsourced Customer Service jobs? Cities in Ohio with the most Remote Outsourced Customer Service job openings:
Remote Outsourced Customer Service jobs near you

Customer Service Representative

Revenue Group

Cleveland, OH • Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Description

Start Date: August 31st

Pay Rate: $17/hour

Hours:  Monday-Friday between the hours of 9:00am - 6:00pm (some may start at 9:00am and others at 9:30am) 

Training Hours: 8:30am-5:00pm EST

Location: Remote


Who is Revenue Group?
Established in 1994, Revenue Group is a leading business process outsourcing company, committed to surpassing client expectations and maintaining an exceptional industry reputation.


Revenue Group prides itself on being a leading full-service agency, consistently advocating for our clients with the utmost respect. Our definition of success extends beyond financial accomplishments; it encompasses the opportunities we provide to our team members, the valuable relationships we foster with our clients, and our dedication to the communities where we operate.


Why you'll love this role?

Join a Top Workplace-recognized team helping patients understand and resolve healthcare billing concerns. If you enjoy solving problems, communicating clearly, and supporting people through stressful moments, you'll fit right in.


The Customer Service Representative will be responsible for:

  • Assisting patients to resolve billing issues, handling complaints, and setting up payment plans.
  • Inbound calls from patients regarding bills.
  • Documenting customer complaints, issues, and interactions in appropriate system(s)
  • Meet performance metrics provided by management team.
  • Performing other duties as needed and assigned by the supervisor.

Requirements

Work Requirements:

  • High school diploma or GED
  • Customer service/call center experience preferred
  • Strong communication and de-escalation skills
  • Comfortable navigating multiple systems at once
  • Reliable attendance
  • Must pass a 7-year Background Check and Drug Screen
  • High speed Internet connection (DSL / Cable) capable of speeds over 100 mbps.

Our Benefits:

  • 100% Paid Training
  • 401(k) matching
  • Paid Time off (PTO) - Up to 10 days your first year!
  • 8 Paid Holidays - Including your birthday!
  • Referral Program
  • Employee Assistance Program (EAP)
  • Growth & Continued Training - We promote from within, many of our team leads started as CSRs.
  • Dental & Vision insurance
  • Health insurance (including Long & Short-Term Disability)
  • Life insurance (Company Paid)

EEO Statement:
We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws.


Ready to make a difference for patients while growing your career? Apply today, we'd love to meet you.

Apply