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Remote Outsourced Customer Service Jobs in Springfield, OH

ForgeFit

Remote Customer Service Specialist

Dayton, OH · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Dayton, OH · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Springfield, OH · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Representative

Dayton, OH · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Elite Escapes

Customer Service Agent

Dayton, OH · Remote

$15 - $20.25/hr

As a Remote Travel Customer Service Specialist , you'll be the friendly voice and helpful hand behind unforgettable vacations, cruises, and getaways--supporting clients before, during, and after ...

New

Liveops

Remote Spanish Bilingual Customer Service

Dayton, OH · Remote

$15 - $19/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

The Hiring Platform

Remote Customer Representative

Dayton, OH · Remote

$15.50 - $21.25/hr

We are seeking a friendly and reliable Remote Customer Representative to assist customers with ... Research available services and options * Assist with reservation requests * Provide accurate ...

New

Riverside Research

Remote Sensing Scientist

Dayton, OH · Remote

$91K - $140K/yr

S. Citizenship. Position Overview Riverside Research is seeking a full-time Remote Sensing ... service to our customers and support of our staff is our overall mission. Riverside is an ...

HMG Careers

Sales and Service Agent Remote

Enon, OH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Clifton, OH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Outsourced Customer Service information

See Springfield, OH salary details

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How much do remote outsourced customer service jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote outsourced customer service in Springfield, OH is $20.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.93 per hour, depending on experience, location, and employer.

What is the difference between Remote Outsourced Customer Service vs Remote In-House Customer Service?

AspectRemote Outsourced Customer ServiceRemote In-House Customer Service
Work EnvironmentExternal company or agency handles customer support remotelyCompany's internal team working remotely
CredentialsTypically similar; customer service experience and communication skillsSimilar credentials; may require company-specific training
Employer & Industry UsageCommon in industries outsourcing support to third-party providersUsed by companies maintaining internal support teams
Search & Comparison IntentHigh overlap in job functions, cost, and flexibility considerationsFocus on company culture and direct oversight

Remote Outsourced Customer Service involves support teams from third-party providers working remotely, often offering cost-effective and flexible solutions. In contrast, Remote In-House Customer Service refers to internal teams working remotely for the same company, emphasizing direct communication and company culture. Both roles require similar skills but differ in management and operational structure.

What cities near Springfield, OH are hiring for Remote Outsourced Customer Service jobs?

Cities near Springfield, OH with the most Remote Outsourced Customer Service job openings:

Remote Outsourced Customer Service jobs near you
Infographic showing various Remote Outsourced Customer Service job openings in Springfield, OH as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $43,231 per year, or $20.8 per hour.

Remote Customer Service Representative

Dayton, OH • Remote

Next Stop Travel
See more jobs at Next Stop Travelexternal

$35K - $55K/yr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Company Overview:
Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. Our team is committed to delivering organized, accurate, and responsive support through efficient systems and professional communication.

Position Summary:
The Customer Service Representative is responsible for assisting with client requests, organizing service arrangements, and supporting the overall coordination process. This role requires strong attention to detail and the ability to manage multiple tasks in a remote environment.

Primary Responsibilities:

  • Serve as a point of contact for client inquiries via email, phone, and online platforms
  • Identify client needs and present appropriate service options
  • Coordinate scheduling and organize detailed service plans
  • Submit and manage reservations with external providers
  • Ensure timely follow-up and clear communication throughout all stages
  • Maintain accurate records within internal systems
  • Support process improvements and team collaboration initiatives

Qualifications:

  • Experience in customer service, coordination, or administrative roles preferred
  • Strong organizational and communication skills
  • Ability to work independently and manage priorities effectively
  • Comfortable using digital tools and web-based systems
  • Detail-oriented with a focus on accuracy

Work Structure & Compensation:

  • Flexible remote work environment
  • Performance-based compensation based on completed client arrangements
  • Access to training and ongoing support

Additional Information:
This role is ideal for individuals who are dependable, process-driven, and comfortable working in a structured remote setting. Selected candidates will complete onboarding and training designed to support a successful transition into the role.