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Remote Order Processing Jobs in Pennsylvania (NOW HIRING)

The Pennsylvania State University

$109.30K - $191K/yr

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Ability to express yourself and ideas successfully to others in order to provide understanding

CSAA

In order for your application to be correctly processed please sign-in before you apply Internal ... Job Title Procurement Specialist - Remote Requisition Number R7762 Procurement Specialist - Remote ...

Corps Team

Customer Support Associate

New Kensington, PA · Remote

$22 - $23/hr

This role is remote, but candidates must be US based and close enough to the client's office for ... This role responds to customer inquiries, processes orders, and ensures accurate service delivery ...

Easy Recruiter

Data Entry Specialist - Remote

Philadelphia, PA · Remote

$17.25 - $23/hr

Data Entry Specialist - Remote Philadelphia, PA, United States About The Job This position works in ... processor, administrative support, Microsoft Word, computer skills, order entry Additional Skills ...

ABC Legal Services

$15/hr

This position is remote but located in Oklahoma. Key Responsibilities: * Conduct investigations to ... for the subject of service of process and cross referencing previous aspects of an order.

ForgeFit

Remote Customer Service Specialist

Philadelphia, PA · On-site +1

$17.25 - $22.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Pittsburgh, PA · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

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How much do remote order processing jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote order processing in Pennsylvania is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.24 per hour, depending on experience, location, and employer.

What is a Remote Order Processing job?

A Remote Order Processing job involves handling customer orders from a remote location. Responsibilities may include entering orders into a system, verifying order details, processing payments, and ensuring timely fulfillment. This role often requires strong attention to detail, good communication skills, and familiarity with order management software. Many businesses, such as e-commerce companies and retail suppliers, hire remote order processors to streamline operations. It is a crucial role that helps ensure customer satisfaction and efficient order fulfillment.

What are the key skills and qualifications needed to thrive in the Remote Order Processing position, and why are they important?

To thrive in Remote Order Processing, strong attention to detail, organizational skills, and experience with order management or data entry are essential, often supported by a high school diploma or equivalent. Proficiency with common order processing platforms (such as SAP, Oracle, or Shopify), CRM tools, and basic spreadsheet software is typically required. Excellent communication skills, problem-solving ability, and reliability help set candidates apart in this remote environment. These skills and qualities ensure accurate, efficient order fulfillment, customer satisfaction, and seamless collaboration with internal teams.

What does a typical day look like for someone working in Remote Order Processing?

A typical day in Remote Order Processing involves reviewing and entering customer orders into order management systems, verifying details for accuracy, and resolving any discrepancies through communication with customers or internal teams. You may also be responsible for updating order statuses, coordinating with warehouse or shipping departments, and addressing order-related inquiries via email or phone. While the work is generally independent, collaboration with sales, logistics, and customer service teams is common. Effective multitasking and time management are key, as you’ll often juggle several orders or requests at once. This role suits those who enjoy structured responsibilities and direct impact on customer satisfaction.
More about Remote Order Processing jobs
What are the most commonly searched types of Order Processing jobs in Pennsylvania? The most popular types of Order Processing jobs in Pennsylvania are:
What are popular job titles related to Remote Order Processing jobs in Pennsylvania? For Remote Order Processing jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Remote Order Processing jobs in Pennsylvania look for? The top searched job categories for Remote Order Processing jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Remote Order Processing jobs? Cities in Pennsylvania with the most Remote Order Processing job openings:
Remote Order Processing jobs near you
Infographic showing various Remote Order Processing job openings in Pennsylvania as of May 2026, with employment types broken down into 2% As Needed, 74% Full Time, 17% Part Time, 2% Temporary, 3% Contract, and 2% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $38,179 per year, or $18.4 per hour.

Order Processing Specialist - Remote

PCNA

New Kensington, PA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

PLEASE NOTE THE START DATE FOR THIS ROLE WILL BE JULY 6, 2026
Who are we?
Polyconcept North America (PCNA) is the industry's biggest and most diverse offering of promotional products and decoration services. At PCNA, we don't just create products - we inspire brand experiences. Join our team and be part of a company where you can make a mark, build something meaningful, and grow in your career while helping brands leave lasting impressions.
What we offer you
  • Comprehensive healthcare and benefits packages! The health and wellness of our employees is important to us, which is why we offer benefit options including medical, vision, dental, disability, and more

  • Flexible scheduling

  • 401k matching

  • Generous paid time off and paid holidays

  • PCNA Cares Share Fund - donating to teammates in times of need

Why you will make it your career
  • We invest heavily in modernization, operating more efficiently with cutting edge digital technology

  • We value our employee's contributions in a collaborative and inclusive work environment

  • Our culture encourages listening, understanding and a sense of empathy makes PCNA stronger

Our Values
Delight Customers: Treat our customers the way you'd like to be treated.
Work Smart: Time is valuable. Focus on the things that can have the biggest impact on our business and customers. Be inquisitive and innovative
Think Team: Work together to get the job done. Be inclusive and collaborative.
Own It: Be accountable. Embrace challenges as opportunities, roll up your sleeves and make it happen.
Say It Like It Is: Be candid, honest and respectful. Offer constructive insights and welcome other's input.
Our Businesses
Leed's is the premier supplier of high-quality promotional products, with goods ranging from pens and drinkware to bags and mobile tech. Bullet is a leading supplier of low-price promotional products, offering deep inventory, reliable service and 24-hour turnaround. Trimark, a member of PCNA, is a leading developer and manufacturer of logo'd apparel for the Canadian and U.S. promotional industries. Trimark sells logo'd apparel across 6 different categories: Polos, T-Shirts and Tops, Woven Shirts, Knits and Fleece, Jackets, and Accessories, including Headwear. At JournalBooks, we believe in creative minds working together to create something truly unique in journals and planners. ETS has always sought to provide the very best in service, product selection, printing capabilities and competitive pricing, focused on drinkware, ETS offers a broad range of high-quality drinkware categories. Spoke's print-on-demand solutions and premium product assortment are standing by to help expand your inventory and fulfill your event and gifting needs!
The Position
The Order Processing Specialist supports the front-line processing of incoming standard lead time orders and order changes. Responsibilities include accurate review and entry of all order-related data such as item specifications, pricing, inventory, shipping details, and any special handling requests. This individual will ensure orders are processed efficiently, customer inquiries are addressed professionally, and service expectations are met or exceeded.
Key Responsibilities:
  • Completes full-cycle processing of incoming standard lead time orders and changes, ensuring accurate entry of order data including product selection, pricing, inventory status, and shipping information.
  • Responds to customer inquiries related to orders, changes, or shipping status through phone, email, or internal systems.
  • Collaborates cross-functionally with other departments (e.g., Customer Success, Art, Sales, Production) to resolve order issues and support customer needs.
  • Maintains responsibility for orders from initiation through fulfillment, proactively resolving issues and tracking status.
  • Upholds service and quality standards by meeting established metrics related to order accuracy, responsiveness, and productivity.
  • Monitors and acts upon order exception or error reports to ensure production readiness.
  • Ensures all orders are cleared and released for production on time, especially for next-day and standard lead time schedules.
  • Provides customers with pricing support, item suggestions, and general order consultation when needed.
  • Handles freight quote requests and shipping inquiries.
  • Assists with escalated order issues, delivery follow-ups, or resolution of discrepancies pre-shipment.
  • Covers for fellow OPS teammates as needed to ensure uninterrupted workflow.
  • Performs other tasks as assigned by the Supervisor to support business needs.

Skills and Knowledge:
  • Strong verbal and written communication skills.
  • Proven customer service skills with ability to manage complex requests in a professional manner.
  • Computer literacy, with proficiency in Microsoft Office and familiarity with order entry or customer service systems.
  • Ability to work both independently and collaboratively in a fast-paced, high-volume environment.
  • Strong problem-solving, decision-making, and judgment skills.
  • Excellent attention to detail, organization, and follow-through.
  • Comfortable managing multiple tasks and shifting priorities under tight deadlines.
  • Experience in a service-oriented, operational, or order processing environment is a plus.
  • Commitment to team support, continuous improvement, and shared goals.

Minimum Requirements:
  • High school diploma or GED required.
  • Experience in a customer-facing, operations, or call center environment preferred.

Residency Requirements: Must be located in one of the following states: Florida, Georgia, Kentucky, Massachusetts, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Texas, or Utah
Shifts available:
(4) 10am - 6:30pm
(4) 11:30am - 8pm
PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, or any characteristic applicable under state, federal and local laws.
Fraud Disclaimer:
PCNA is aware of recruitment scams in which individuals are falsely claiming to represent our company and/or our employees. All legitimate communication from PCNA will come from our Applicant Tracking System, LinkedIn Recruiter, or a verified PCNA email address ending in @pcna(.)com. We do NOT conduct interviews via instant messaging platforms like Skype or request sensitive personal information early in the hiring process. If you receive a message that seems suspicious, we recommend verifying its legitimacy and immediately reporting any fraudulent activity.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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