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Remote Order Fulfillment Jobs in Racine, WI (NOW HIRING)

DRUM Associates

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Customer Service Representative

Milwaukee, WI · Remote

$24/hr

Collaborate with internal teams to ensure timely and accurate order fulfillment Qualifications ... Remote - but must be location in Wisconsin or Minnesota * Collaborative and team-oriented ...

Jockey

DTC Operations & Fulfillment Analyst

Kenosha, WI · On-site +1

Manage the flow of outbound orders for eCommerce storefronts and verify that consumer SLAs are met ... Must be open to either working onsite at Jockey's corporate office (Kenosha, WI) or offsite remote ...

ForgeFit

Remote Customer Service Specialist

Milwaukee, WI · On-site +1

$16.75 - $22.25/hr

Help customers with orders, shipping questions, product details, and troubleshooting * Track and ... collaborating with fulfillment, sales, and service teams * Keep accurate records of customer ...

Nexora Talent

Remote- Customer Experience Service

Milwaukee, WI · Remote

$15.75 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Archer Travel Service, Inc

Travel Representative

Milwaukee, WI · Remote

$15.75 - $21.50/hr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

All JobsOrder Fulfillment JobsRemote Order Fulfillment JobsRemote Order Fulfillment Jobs in Racine, WI

Remote Order Fulfillment information

See Racine, WI salary details

$9

$17

$25

How much do remote order fulfillment jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for remote order fulfillment in Racine, WI is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.62 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote order fulfillment specialists, and how can they be addressed?

Remote order fulfillment specialists often encounter challenges such as coordinating with warehouse teams from a distance, managing multiple orders simultaneously, and ensuring clear communication across time zones. Staying organized with digital tools, setting up regular check-ins with on-site staff, and using order management software can greatly help. Being proactive in communication and maintaining up-to-date records also minimizes errors and streamlines the fulfillment process.

What are the key skills and qualifications needed to thrive as a remote order fulfillment specialist?

To excel as a Remote Order Fulfillment Specialist, you need attention to detail, organizational skills, and experience with inventory management, often backed by a high school diploma or equivalent. Familiarity with order processing software, warehouse management systems (WMS), and shipping platforms is typically required. Strong communication, time management, and problem-solving abilities help you coordinate effectively with team members and address customer inquiries. These competencies are vital for ensuring accurate, timely order processing and high customer satisfaction, which are central to e-commerce operations.

What is the difference between Remote Order Fulfillment vs Remote Warehouse Associate?

AspectRemote Order FulfillmentRemote Warehouse Associate
Primary RoleProcessing and managing customer orders, packaging, and shippingHandling inventory, stocking, and warehouse organization
Work EnvironmentPrimarily remote, with some on-site tasks for packaging or shippingMostly on-site in warehouses, with some remote coordination
Required SkillsOrder management, customer service, basic computer skillsInventory management, physical handling, organization skills
CertificationsNone typically required, but familiarity with order systems helpfulForklift or inventory certifications may be needed for on-site tasks

Remote Order Fulfillment focuses on managing customer orders remotely, often involving software and communication with warehouses. Remote Warehouse Associates typically work on-site handling physical inventory, though some coordination may be remote. Both roles are essential in e-commerce logistics but differ mainly in work environment and specific responsibilities.

What is remote order fulfillment?

Remote order fulfillment refers to the process of managing and completing customer orders from a location outside of a traditional warehouse or retail environment, often from home or a remote office. Employees in these roles typically handle tasks such as processing orders, coordinating shipments, updating inventory, and communicating with customers or shipping partners online. This job often relies on digital tools and software to ensure orders are accurate and delivered on time. Remote order fulfillment helps companies operate efficiently and reach broader markets while offering workers flexible job opportunities.
What are the most commonly searched types of Order Fulfillment jobs in Racine, WI? The most popular types of Order Fulfillment jobs in Racine, WI are:
What are popular job titles related to Remote Order Fulfillment jobs in Racine, WI? For Remote Order Fulfillment jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Remote Order Fulfillment jobs in Racine, WI look for? The top searched job categories for Remote Order Fulfillment jobs in Racine, WI are:
What cities near Racine, WI are hiring for Remote Order Fulfillment jobs? Cities near Racine, WI with the most Remote Order Fulfillment job openings:
Remote Order Fulfillment jobs near you

Customer Service Representative

DRUM Associates

Milwaukee, WI • Remote

$24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

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Job description

About the Company

Our client is a well-established Durable Medical Equipment (DME) and Home Medical Equipment (HME) provider that has been serving patients, healthcare partners, and facilities for decades. They specialize in delivering essential medical equipment and supplies that support patient health, recovery, independence, and quality of life. With a strong reputation in the healthcare community, they are committed to providing exceptional service and ensuring patients receive the products they need in a timely and accurate manner.


Position Overview

The Customer Service Representative plays a critical role in supporting patients, providers, referral sources, and healthcare partners throughout the medical equipment ordering process. This position is responsible for accurately processing orders, managing inbound customer inquiries, coordinating documentation, and ensuring a positive customer experience from start to finish.


Key Responsibilities

  • Accurately enter and process approximately 15 medical equipment orders per day
  • Handle approximately 40 inbound customer calls daily
  • Serve as a primary point of contact for patients, providers, referral sources, and healthcare partners
  • Review and process prescriptions, documentation, and medical orders received via email, fax, and other communication channels
  • Provide updates on orders, product availability, and delivery status
  • Maintain accurate customer records and documentation within company systems
  • Develop expertise in the company's product catalog to effectively support customers and healthcare partners
  • Resolve customer issues and escalate concerns when appropriate
  • Collaborate with internal teams to ensure timely and accurate order fulfillment


Qualifications

  • Minimum 3 years of customer service experience
  • Strong attention to detail and organizational skills
  • Excellent communication and problem-solving abilities
  • Passion for helping patients and customers
  • Strong attendance and reliability
  • Ability to learn new systems and technology quickly
  • Proficiency with Microsoft Outlook, Teams, and other business applications


Preferred Qualifications

  • Experience in Durable Medical Equipment (DME), Home Medical Equipment (HME), healthcare customer service, medical office support, patient access, insurance verification, or medical billing
  • Familiarity with Brightree, HubSpot, or similar software platforms
  • Knowledge of Medicare, Medicaid, insurance verification, prior authorizations, or healthcare documentation workflows


Work Environment

  • Remote – but must be location in Wisconsin or Minnesota
  • Collaborative and team-oriented environment
  • Opportunity to make a meaningful impact by helping patients receive critical medical equipment and supplies