ZipRecruiter

Log In

2

Remote Optical Customer Service Jobs in Spring, TX

Pleio

Be Seen First

Customer Service Representative (GoodStarter Remote)

Houston, TX · Remote

$16.50 - $22.25/hr

Preferred Talents and Abilities: * 2 to 3 years of customer service experience with exceptional ... Remote Company Description Pleio is the leader in helping patients overcome the emotional barriers ...

HMG Careers

Remote Customer Service and Sales

Baytown, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

TEKsystems

Customer Service Representative

Houston, TX · Remote

$18.50/hr

This is a remote, contract position that will support the team during their busiest season. Skills Customer service, Call center, Customer support, remote support, customer service oriented Top ...

TEKsystems

Customer Service Representative

Houston, TX · Remote

$18.50/hr

This is a remote, contract position that will support the team during their busiest season. Skills Customer service, Call center, Customer support, remote support, customer service oriented Top ...

SolarAccess Energy

Customer Service Specialist

Houston, TX · Remote

$16.25 - $21.50/hr

Adapts quickly to evolving processes, technologies, and business needs within a fast-paced remote ... QUALIFICATIONS Customer Interaction & Communication * 2-3 years of experience in customer service ...

previous page

Showing results 41-60

All JobsOptical Customer Service JobsRemote Optical Customer Service JobsRemote Optical Customer Service Jobs in Spring, TX

Remote Optical Customer Service information

See Spring, TX salary details

$8

$16

$23

How much do remote optical customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote optical customer service in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What is the difference between Remote Optical Customer Service vs Remote Optical Sales Representative?

AspectRemote Optical Customer ServiceRemote Optical Sales Representative
Required CredentialsCustomer service experience, basic optical knowledgeOptical industry knowledge, sales skills, certifications
Work EnvironmentCustomer support, troubleshooting, order processingClient engagement, product promotion, sales negotiations
Employer & Industry UsageOptical retailers, labs, healthcare providersOptical retailers, eyewear brands, distributors
Search & Comparison IntentCustomer support roles in optical industrySales roles in optical industry

Remote Optical Customer Service focuses on assisting customers with inquiries, troubleshooting, and order management, requiring strong communication skills. In contrast, Remote Optical Sales Representatives actively promote products and close sales, often needing sales certifications and industry knowledge. Both roles serve the optical industry but differ in their primary functions and skill sets.

What are the key skills and qualifications needed to thrive as a remote optical customer service representative?

To succeed as a Remote Optical Customer Service representative, you need a solid understanding of optical products, customer service principles, and typically a high school diploma or equivalent. Familiarity with CRM systems, online order management platforms, and optical software is often required. Excellent communication, problem-solving abilities, and patience help build trust with customers and resolve issues efficiently. These competencies are crucial for delivering accurate support, ensuring customer satisfaction, and maintaining smooth remote operations in the optical industry.

What are some common challenges faced by remote optical customer service representatives, and how can they be effectively managed?

Remote Optical Customer Service representatives often encounter challenges such as troubleshooting eyewear issues without being physically present and communicating complex optical information to customers in an understandable way. To manage these, representatives rely on strong communication skills, detailed product knowledge, and remote diagnostic tools or video support when available. Collaborating closely with in-house opticians and leveraging a well-structured knowledge base can also help resolve customer concerns efficiently. Staying organized and proactive in follow-ups ensures a positive customer experience and helps build trust.

What is a remote optical customer service representative?

A Remote Optical Customer Service representative is a professional who assists customers with their optical needs—such as eyeglasses, contact lenses, and vision insurance—over the phone, chat, or email from a remote location. Their responsibilities often include answering product questions, helping with orders, resolving issues, and providing technical support for online optical services. By working remotely, they help customers without requiring in-person visits to an optical store, making vision care more accessible and convenient.
What job categories do people searching Remote Optical Customer Service jobs in Spring, TX look for? The top searched job categories for Remote Optical Customer Service jobs in Spring, TX are:
What cities near Spring, TX are hiring for Remote Optical Customer Service jobs? Cities near Spring, TX with the most Remote Optical Customer Service job openings:
Remote Optical Customer Service jobs near you

Customer Service Representative

Heritage civil Works

Houston, TX • Remote

$15.25 - $20.75/hr

Full-time

Posted 10 days ago

Job description

Remote Customer Service Representative

Heritage Civil Works | Remote | Full-Time

At Heritage Civil Works, we don't just engineer solutions we redefine industries. From aerospace to biotechnology, our groundbreaking modeling, testing, and engineering services fuel the worlds most critical innovations.

Now, we are expanding our team with a Customer Service Representative who thrives on excellence, precision, and human connection.

If you believe world-class service is a craft, not a checkbox this is where you belong.

What You'll Be Doing:

- Be the first and finest point of contact for our clients responding to inquiries with professionalism, warmth, and precision.

- Understand our complex services (like CFD modeling, physical testing, and custom hardware solutions) and translate them into clear, helpful communication.

- Manage support tickets, emails, and occasional live chats to ensure fast, accurate, and friendly resolutions.

- Collaborate across Engineering, Operations, and Business Development teams to solve client issues and enhance their experience.

- Identify patterns in customer feedback and suggest ways we can improve your voice will matter here.

- Maintain detailed, accurate records of interactions in our CRM system.

What We are Looking For:

- 2+ years experience in a Customer Service, Client Success, or Account Management role (B2B or technical industry experience is a major plus).

- A natural communicator you can explain highly technical topics in a way that clients easily understand.

- Sharp problem-solving skills and a high sense of ownership.

- Professional, friendly, and relentlessly reliable.

- Experience with CRM platforms (like HubSpot, Salesforce, or similar).

- Self-driven and comfortable working 100% remotely across time zones.

- Bonus points if you've worked in industries like engineering, biotech, energy, or aerospace.

Why Join Heritage Civil Works?

- Impactful Work: Help leading industries push the limits of whats possible.

- Elite Team: Work alongside some of the brightest engineers and innovators in the field.

- Remote Freedom: Work from wherever you do your best thinking.

- Growth Opportunities: We believe talent should be nurtured here, your career trajectory is in your hands.

- Supportive Culture: Serious about excellence, serious about people.

Ready to Join Us?

This is more than customer service its about building partnerships that shape the future.

If you're ready to bring your best, we are ready to meet you.

Apply today.

Heritage Civil Works Engineering Tomorrow, Today.

Apply