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Remote Optical Customer Service Jobs in San Ramon, CA

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Remote Customer Sales Representative (100% Remote)

San Jose, CA · Remote

$60K - $79K/yr

Coordinate with other team members to provide seamless service to clients. Qualifications * Have an ... sales and for acquiring customer-facing skills. * Strong communication and self-motivation

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RIA Recruiting

Client Service Associate

San Jose, CA · On-site +1

$65K - $80K/yr

Find out more about us at betterwealth.us This position will be permanently remote . We will ... Maintain and update client data in our CRM - Advyzon * Initiate, manage, and optimize workflows in ...

Noctrix Health, Inc.

Customer Care Specialist

Pleasanton, CA · On-site +1

$19 - $25/hr

... reactive remote therapy support through phone and video calls, text, email, and chat. Your ... Proven customer service excellence with a strong ability to empathize and effectively communicate ...

TEKsystems

Remote Ontologist

San Francisco, CA · Remote

$65/hr

... remote position. Application Deadline This position is anticipated to close on Jul 17, 2026. About ... services. We accelerate business transformation for our customers. Our expertise in strategy ...

Vianai Systems

Customer Engineer (Remote)

Palo Alto, CA · Remote

$140K - $180K/yr

Experience with Kubernetes, docker micro-services, and cloud infrastructures (AWS, Azure, GCP) * In ... Vianai customers include many of the world's largest and most respected companies in manufacturing ...

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All JobsOptical Customer Service JobsRemote Optical Customer Service JobsRemote Optical Customer Service Jobs in San Ramon, CA

Remote Optical Customer Service information

See San Ramon, CA salary details

$11

$21

$30

How much do remote optical customer service jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote optical customer service in San Ramon, CA is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.37 per hour, depending on experience, location, and employer.

What is the difference between Remote Optical Customer Service vs Remote Optical Sales Representative?

AspectRemote Optical Customer ServiceRemote Optical Sales Representative
Required CredentialsCustomer service experience, basic optical knowledgeOptical industry knowledge, sales skills, certifications
Work EnvironmentCustomer support, troubleshooting, order processingClient engagement, product promotion, sales negotiations
Employer & Industry UsageOptical retailers, labs, healthcare providersOptical retailers, eyewear brands, distributors
Search & Comparison IntentCustomer support roles in optical industrySales roles in optical industry

Remote Optical Customer Service focuses on assisting customers with inquiries, troubleshooting, and order management, requiring strong communication skills. In contrast, Remote Optical Sales Representatives actively promote products and close sales, often needing sales certifications and industry knowledge. Both roles serve the optical industry but differ in their primary functions and skill sets.

What are the key skills and qualifications needed to thrive as a Remote Optical Customer Service representative, and why are they important?

To succeed as a Remote Optical Customer Service representative, you need a solid understanding of optical products, customer service principles, and typically a high school diploma or equivalent. Familiarity with CRM systems, online order management platforms, and optical software is often required. Excellent communication, problem-solving abilities, and patience help build trust with customers and resolve issues efficiently. These competencies are crucial for delivering accurate support, ensuring customer satisfaction, and maintaining smooth remote operations in the optical industry.

What are some common challenges faced by Remote Optical Customer Service representatives, and how can they be effectively managed?

Remote Optical Customer Service representatives often encounter challenges such as troubleshooting eyewear issues without being physically present and communicating complex optical information to customers in an understandable way. To manage these, representatives rely on strong communication skills, detailed product knowledge, and remote diagnostic tools or video support when available. Collaborating closely with in-house opticians and leveraging a well-structured knowledge base can also help resolve customer concerns efficiently. Staying organized and proactive in follow-ups ensures a positive customer experience and helps build trust.

What is a Remote Optical Customer Service representative?

A Remote Optical Customer Service representative is a professional who assists customers with their optical needs—such as eyeglasses, contact lenses, and vision insurance—over the phone, chat, or email from a remote location. Their responsibilities often include answering product questions, helping with orders, resolving issues, and providing technical support for online optical services. By working remotely, they help customers without requiring in-person visits to an optical store, making vision care more accessible and convenient.
What are popular job titles related to Remote Optical Customer Service jobs in San Ramon, CA? For Remote Optical Customer Service jobs in San Ramon, CA, the most frequently searched job titles are:
What job categories do people searching Remote Optical Customer Service jobs in San Ramon, CA look for? The top searched job categories for Remote Optical Customer Service jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Remote Optical Customer Service jobs? Cities near San Ramon, CA with the most Remote Optical Customer Service job openings:
Remote Optical Customer Service jobs near you

Customer Service Representative - State Farm Agent Team Member

Tiffany Won - State Farm Agent

San Francisco, CA • Remote

$40K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
  • Bilingual - Spanish required
  • Property and Casualty license (must have currently)
  • Life and Health license (must have currently)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

This is a remote position.