ZipRecruiter

Log In

2

Remote Credit Card Customer Service Jobs in San Ramon, CA

Prosper

Credit Risk Analyst

San Francisco, CA · On-site +1

$122K - $140K/yr

Your role in our mission As the first peer to peer lending marketplace in the states, Prosper has a history of innovation. As a growth company that generates cash, Prosper also has a history of

ForgeFit

Remote Customer Service Specialist

San Francisco, CA · On-site +1

$20 - $26.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

ForgeFit

Remote Customer Service Specialist

Oakland, CA · On-site +1

$19.50 - $25.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

ForgeFit

Remote Customer Service Specialist

Concord, CA · On-site +1

$18.75 - $24.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

ForgeFit

Remote Customer Service Specialist

San Jose, CA · On-site +1

$20 - $26.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

Prosper

Credit Risk Analyst

San Francisco, CA · On-site +1

$122K - $140K/yr

Your role in our mission As the first peer to peer lending marketplace in the states, Prosper has a history of innovation. As a growth company that generates cash, Prosper also has a history of

next page

Showing results 1-20

All JobsCredit Card Customer Service JobsRemote Credit Card Customer Service JobsRemote Credit Card Customer Service Jobs in San Ramon, CA

Remote Credit Card Customer Service information

See San Ramon, CA salary details

$14

$25

$36

How much do remote credit card customer service jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for remote credit card customer service in San Ramon, CA is $25.92, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $28.99 per hour, depending on experience, location, and employer.

What are some typical challenges faced by Remote Credit Card Customer Service representatives?

Remote Credit Card Customer Service representatives often handle high call volumes, resolve complex billing or fraud issues, and must maintain compliance with strict privacy regulations, all while working independently. Staying focused and self-motivated without in-person supervision can also be challenging. Representatives frequently encounter customers who may be upset or anxious about their accounts, requiring strong patience and de-escalation skills. However, most companies provide thorough training and ongoing support to help you succeed in these situations and build confidence over time.

How can I make 2000 a week working from home?

A remote credit card customer service representative can potentially earn $2000 a week by working full-time, often requiring strong communication skills, product knowledge, and experience. Achieving this income may involve handling high call volumes, working flexible hours, and possibly earning performance-based bonuses or commissions, depending on the employer's pay structure.

What are the key skills and qualifications needed to thrive in the Remote Credit Card Customer Service position, and why are they important?

To thrive as a Remote Credit Card Customer Service professional, you need strong communication skills, attention to detail, and experience with customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with CRM tools, secure data entry systems, and sometimes specific training in financial compliance or privacy standards are common requirements. High levels of patience, problem-solving abilities, and resilience under pressure are valuable soft skills. These qualities are essential for providing accurate assistance, maintaining customer satisfaction, and upholding security standards in a virtual setting.

How much does Amazon remote customer service pay?

Amazon remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work independently in a virtual environment.

How to make $1000 a week remotely?

A remote credit card customer service representative can potentially earn $1000 a week by working full-time hours, often 40 hours or more, and earning competitive hourly wages or bonuses. Developing strong communication skills, familiarity with customer service tools, and maintaining high performance can help increase earnings, especially in roles with incentive pay or performance-based bonuses.

What is a Remote Credit Card Customer Service job?

A Remote Credit Card Customer Service job involves assisting customers with inquiries about their credit cards, such as billing issues, transactions, payments, and account management. Representatives typically work from home, using online systems and phone support to address customer concerns efficiently. Strong communication skills, problem-solving abilities, and knowledge of credit card policies are essential. This role may also involve handling disputes, fraud concerns, and providing guidance on card benefits.

What jobs pay $4000 a week without a degree?

Remote credit card customer service roles typically do not pay $4,000 per week without a degree; they usually offer hourly wages or salaries below that threshold. High-paying jobs that can reach or exceed $4,000 weekly without a degree often include sales positions, real estate agents, or specialized trades like certain construction or technical roles, which may require experience, certifications, or licenses. Achieving such income levels generally involves commission-based pay, performance incentives, or entrepreneurial efforts rather than standard customer service roles.
What are the most commonly searched types of Credit Card Customer Service jobs in San Ramon, CA? The most popular types of Credit Card Customer Service jobs in San Ramon, CA are:
What job categories do people searching Remote Credit Card Customer Service jobs in San Ramon, CA look for? The top searched job categories for Remote Credit Card Customer Service jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Remote Credit Card Customer Service jobs? Cities near San Ramon, CA with the most Remote Credit Card Customer Service job openings:
Remote Credit Card Customer Service jobs near you
Infographic showing various Remote Credit Card Customer Service job openings in San Ramon, CA as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,908 per year, or $25.9 per hour.

Credit Risk Analyst

Prosper

San Francisco, CA • On-site, Remote

$122K - $140K/yr

Full-time

Medical, Retirement

Posted 27 days ago

Job description

Your role in our mission

As the first peer to peer lending marketplace in the states, Prosper has a history of innovation.  As a growth company that generates cash, Prosper also has a history of generating results.  We are looking for team members that share our passion for applied analysis and who would be excited to be part of a mission-driven team.

The successful candidate will join Prosper's Credit Risk team. The Credit Risk team uses analytics tools to develop strategies that govern automated decisions in Prosper's online marketplace. A Credit Risk Analyst at Prosper has the opportunity to utilize advanced analytical skills to develop verification and fraud strategies using models and data in order to manage credit decisions. An ideal candidate should have strong hands-on analytical skills and a passion for solving problems in innovative and effective ways.  The faster and more agile risk strategies keep our marketplace competitive and ensure that we continue to deliver on our mission of advancing financial well-being.

How you'll make an impact
  • Develop credit and fraud strategies to improve the credit performance by using data, machine learning models and advanced analytics tools to optimize risk decisions
  • Bring innovative/out of the box thinking to make recommendations and to approaching/solving problems
  • Design A/B tests and understand the risk and customer experience trade-offs
  • Continue to innovate by testing new data, analytics approaches and models
  • Partner with Data Science, Product, Engineering and other partner teams to implement credit and fraud prevention strategies, test and validate pre and post performance
  • Conduct ad-hoc analysis related to risk management, product, and operations
  • Analyze portfolio performance at a granular segment level on an ongoing basis.
  • Identify trends and conduct root-cause analysis to isolate key performance drivers. 
  • Communicate findings and recommendations to the Risk Management and broader Prosper community
Skills that will help you thrive
  • Bachelors degree in Business, Statistics, Mathematics, Computer Science, Engineering or Economics.
  • 2+ years of experience with a Bachelors (or less with Masters) managing credit risk and/or fraud and/or data science in consumer lending industry, consumer personal loan / credit card experience is a plus
  • Strong analytical and problem-solving skills
  • Must have strong proficiency in SQL and Python, Experience with DBT and  Looker will be a plus.
  • Strong communication skills - ability to communicate technical subject matter clearly and succinctly to other team members and Senior Management team
  • Knowledge and experience of segmentation, statistical procedures, and financial analytic tools are required
  • Curious to ask questions, probe into reasons and challenge the status quo
  • Strong ownership and motivation to drive business result
  • Ability to work in fast-paced environment and meet deadlines without sacrificing quality
  • We will also consider candidates who don't have financial services experience but have strong technology background and analytical skills
  • Self-starter; comfort dealing with ambiguity
Resources to help you prosper
  • A connected experience: We prioritize high-touch collaboration and flexibility. Whether you are working from our San Francisco or Phoenix offices or joining us as a fully remote team member, we provide the digital-first tools and intentional culture to keep you synced and supported.
  • Invested in your future: A competitive salary and a 401(k) with a 5% company match to help you build long-term financial security.
  • Holistic well-being: We provide the resources you need to thrive, from flexible time off and paid parental leave to an annual wellness allowance and comprehensive health coverage.
  • Professional & personal growth: Take advantage of a suite of premium perks, including Udemy access, childcare assistance, pet insurance, and a bevy of additional savings through Beneplace.
$122,000 - $140,000 a year
Compensation details: The salary for this position is $122k - $140k annually, plus bonus and generous benefits. In determining your salary, we will consider your location, experience, and other job-related factors.
#LI-AW1
 
 

About Us

Prosper introduced U.S. consumers to an innovative approach to personal finance as the first peer-to-peer lending platform in the country. Since 2005, Prosper has helped over 2 million customers achieve financial well-being through a comprehensive suite of digital personal finance products.

Prosper's flagship personal loan* marketplace continues to offer unique value for both borrowers and investors, while the Prosper Card provides essential access to credit and flexibility for those managing their financial journey. Guided by its mission to advance financial well-being, Prosper is dedicated to helping people thrive by meeting people where they are with simple, trusted, and affordable financial solutions. Learn more at www.prosper.com.

We're on a mission to hire the very best, and we are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere. It is important to us that every hire connects with our vision, mission, and core values. Join a leading fintech company that's democratizing finance for all!  
 
Our Values
  • Diversity expands opportunities
  • Collaboration creates better solutions
  • Curiosity fuels our innovation
  • Integrity defines all our relationships
  • Excellence leads to longevity 
  • Simplicity guides our user experience 
  • Accountability at all levels drives results
 
www.prosper.com
Our Story & Team  //   Our Blog 
 
Applicants have rights under Federal Employment Laws.
Family & Medical Leave Act (FMLA)
Equal Employment Opportunity (EEO)
Employee Polygraph Protection Act (EPPA) 
 
California applicants: please click here to view our California Consumer Privacy Act ("CCPA") Notice for Applicants, which describes your rights under the CCPA.
 
Illinois applicants: please click here to view our Artificial Intelligence Notice for Applicants.
 
At Prosper, we're looking for people with passion, integrity, and a hunger to learn. We encourage you to apply even if your experience doesn't precisely match the job description. Your unique skill set and diverse perspective will stand out and set you apart from other candidates. Prosper thrives with people who think outside of the box and aren't afraid to challenge the status quo. We invite you to join us on our mission to advance financial well-being.
 
Prosper is committed to an inclusive and diverse workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law, including the San Francisco Fair Chance Ordinance. Prosper will consider for employment qualified applicants who are non-US citizens and will provide green card sponsorship.
 

*All personal loans are made by WebBank.

The Prosper Card is an unsecured credit card issued by Coastal Community Bank, Member FDIC, pursuant to license by Mastercard International.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job

Apply