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Remote Optical Customer Service Jobs in Rutland, VT

TEKsystems

Customer Care Representative- REMOTE

Rutland, VT · On-site +1

$20 - $21/hr

TEKsystems is hiring several Customer Service Representatives to work for a client in the Rutland, VT area. This opportunity will take place in a REMOTE capacity. There will be the ability to move on ...

Convergint

Banking Service Technician

Rutland, VT · Remote

Installs equipment and services/supports existing customers by responding to service calls. Drive up Specialists install, repair, rebuild, and service remote drive up systems, audio and video ...

Destinytravel

Virtual Trip Coordinator

Whitehall, NY · Remote

$18.75 - $24.50/hr

Benefits Fully remote position with flexible scheduling. Access to training resources and exclusive ... Customer service experience preferred but not required. Excellent attention to detail and ...

Destinytravel

Virtual Trip Coordinator

Whitehall, NY · Remote

$18.75 - $24.50/hr

Benefits Fully remote position with flexible scheduling. Access to training resources and exclusive ... Customer service experience preferred but not required. Excellent attention to detail and ...

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Remote Optical Customer Service information

See Rutland, VT salary details

$10

$19

$27

How much do remote optical customer service jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for remote optical customer service in Rutland, VT is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.44 per hour, depending on experience, location, and employer.

What is the difference between Remote Optical Customer Service vs Remote Optical Sales Representative?

AspectRemote Optical Customer ServiceRemote Optical Sales Representative
Required CredentialsCustomer service experience, basic optical knowledgeOptical industry knowledge, sales skills, certifications
Work EnvironmentCustomer support, troubleshooting, order processingClient engagement, product promotion, sales negotiations
Employer & Industry UsageOptical retailers, labs, healthcare providersOptical retailers, eyewear brands, distributors
Search & Comparison IntentCustomer support roles in optical industrySales roles in optical industry

Remote Optical Customer Service focuses on assisting customers with inquiries, troubleshooting, and order management, requiring strong communication skills. In contrast, Remote Optical Sales Representatives actively promote products and close sales, often needing sales certifications and industry knowledge. Both roles serve the optical industry but differ in their primary functions and skill sets.

What are the key skills and qualifications needed to thrive as a Remote Optical Customer Service representative, and why are they important?

To succeed as a Remote Optical Customer Service representative, you need a solid understanding of optical products, customer service principles, and typically a high school diploma or equivalent. Familiarity with CRM systems, online order management platforms, and optical software is often required. Excellent communication, problem-solving abilities, and patience help build trust with customers and resolve issues efficiently. These competencies are crucial for delivering accurate support, ensuring customer satisfaction, and maintaining smooth remote operations in the optical industry.

What are some common challenges faced by Remote Optical Customer Service representatives, and how can they be effectively managed?

Remote Optical Customer Service representatives often encounter challenges such as troubleshooting eyewear issues without being physically present and communicating complex optical information to customers in an understandable way. To manage these, representatives rely on strong communication skills, detailed product knowledge, and remote diagnostic tools or video support when available. Collaborating closely with in-house opticians and leveraging a well-structured knowledge base can also help resolve customer concerns efficiently. Staying organized and proactive in follow-ups ensures a positive customer experience and helps build trust.

What is a Remote Optical Customer Service representative?

A Remote Optical Customer Service representative is a professional who assists customers with their optical needs—such as eyeglasses, contact lenses, and vision insurance—over the phone, chat, or email from a remote location. Their responsibilities often include answering product questions, helping with orders, resolving issues, and providing technical support for online optical services. By working remotely, they help customers without requiring in-person visits to an optical store, making vision care more accessible and convenient.
What are popular job titles related to Remote Optical Customer Service jobs in Rutland, VT? For Remote Optical Customer Service jobs in Rutland, VT, the most frequently searched job titles are:
What job categories do people searching Remote Optical Customer Service jobs in Rutland, VT look for? The top searched job categories for Remote Optical Customer Service jobs in Rutland, VT are:
What cities near Rutland, VT are hiring for Remote Optical Customer Service jobs? Cities near Rutland, VT with the most Remote Optical Customer Service job openings:
Remote Optical Customer Service jobs near you
Infographic showing various Remote Optical Customer Service job openings in Rutland, VT as of May 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $40,048 per year, or $19.3 per hour.

Remote Travel Customer Representative

Almaaventurera

Rutland, VT • Remote

$16.75 - $22.75/hr

Full-time

Posted yesterday

Job description

About the job Remote Travel Customer Representative We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. In this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish. This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry.

Key Responsibilities Assist clients remotely via email, phone, and messaging platforms Answer travel-related inquiries in a clear, professional, and friendly manner Support itinerary updates, cancellations, changes, and special requests Provide guidance on destinations, travel requirements, and agency procedures Monitor upcoming trips and proactively communicate with clients when needed Resolve issues efficiently while maintaining a positive customer experience Ideal Candidate Strong written and verbal communication skills Customer service experience (travel, hospitality, call center, or support roles preferred) Highly organized, dependable, and detail-oriented Comfortable working independently in a remote environment Able to learn new systems, tools, and processes quickly Passionate about travel and helping others travel with confidence What We Offer 100% remote, work-from-home position Full training and ongoing support Growth opportunities within a travel-focused company Access to travel-related perks and industry discounts Supportive and collaborative remote team environment #J-18808-Ljbffr

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