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Remote Bank Customer Service Jobs in Rutland, VT

HMG Careers

Remote Sales and Service Advisor

Pawlet, VT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Rutland, VT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Danby, VT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Proctor, VT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Bank Customer Service information

See Rutland, VT salary details

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How much do remote bank customer service jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for remote bank customer service in Rutland, VT is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.44 per hour, depending on experience, location, and employer.

What is a Remote Bank Customer Service job?

A Remote Bank Customer Service job involves assisting customers with their banking needs through phone, email, or live chat while working from home. Responsibilities include handling account inquiries, troubleshooting issues, processing transactions, and providing information about banking products and services. Strong communication, problem-solving skills, and knowledge of banking procedures are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Bank Customer Service position, and why are they important?

To excel as a Remote Bank Customer Service representative, you need a background in customer service, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with banking software, CRM systems, and secure communication tools is often required, with some employers preferring certification in financial services or related areas. Outstanding verbal communication, patience, and emotional intelligence are essential soft skills for building trust with customers remotely. These competencies enable representatives to resolve inquiries efficiently, ensure security, and maintain excellent client relationships in a digital environment.

What does a typical workday look like for someone in Remote Bank Customer Service?

A typical day as a Remote Bank Customer Service representative involves assisting customers via phone, email, or secure chat with account inquiries, troubleshooting issues like online banking access, and explaining financial products or services. You’ll often work from a dedicated home office, following structured shifts that may include evenings or weekends depending on the bank’s hours. Collaboration with other team members, supervisors, and technical support is common, especially when resolving complex client requests. The role offers opportunities to expand your financial knowledge, and many banks provide pathways for advancement into supervisory or specialized banking roles.

What job categories do people searching Remote Bank Customer Service jobs in Rutland, VT look for? The top searched job categories for Remote Bank Customer Service jobs in Rutland, VT are:
What cities near Rutland, VT are hiring for Remote Bank Customer Service jobs? Cities near Rutland, VT with the most Remote Bank Customer Service job openings:
Remote Bank Customer Service jobs near you
Infographic showing various Remote Bank Customer Service job openings in Rutland, VT as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $40,048 per year, or $19.3 per hour.
Customer Service Representative I (Remote)

Customer Service Representative I (Remote)

Utica National Insurance Group

Hartford, NY • On-site, Remote

$39K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

The Company
At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected.
Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier.
Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte.
What You Will Do
We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative I. This role will be responsible for processing new business, renewals, and endorsements, as well as billing transactions, in accordance with established department policies and procedures. The ideal candidate will have previous experience in an insurance agency or company setting and be able to effectively communicate with both internal and external stakeholders.
Key Responsibilities
  • Process new business, renewals and endorsements and billing transactions according to established department policies and procedures
  • Communicates and collaborates with internal and external stakeholders in a professional manner when additional information is needed ensuring timely processing
  • Maintains detailed policy documentation and updates customer information as necessary
  • Rate endorsements/transactions for multiple lines of business
  • Develops and maintains positive customer relations and coordinates with various functions within the company
  • Perform pre-underwriting task for policy transactions based on Company processing procedures and underwriting guidelines or complete preparatory work
  • Order reports for new business, renewal and endorsements as required such as CLUE, MVR, SOCRECARD, DADS, etc
  • Maintain acceptable productivity and quality levels established by management
  • Perform all tasks with direction of supervisor
  • Performs other duties as assigned
  • Conforms with all corporate policies and procedures

What You Will Need
  • Education: Associate's degree preferred; insurance training or basic insurance courses desirable.
  • Experience: Less than 2 years in an agency or insurance company preferred.
  • Skills: Strong communication, customer service, problem-solving, confidentiality, professionalism, and adaptability.

Salary Range: $39,000-$50,000
The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications.
Additional Information
Benefits:
We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following:
  • Medical and Prescription Drug Benefit
  • Dental Benefit
  • Vision Benefit
  • Life Insurance and Disability Benefits
  • 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
  • Health Savings Account (HSA)
  • Flexible Spending Accounts
  • Tuition Assistance, Training, and Professional Designations
  • Company-Paid Family Leave
  • Adoption/Surrogacy Assistance Benefit
  • Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
  • Student Loan Refinancing Services
  • Care.com Membership with Back-up Care, Senior Solutions
  • Business Travel Accident Insurance
  • Matching Gifts program
  • Paid Volunteer Day
  • Employee Referral Award Program
  • Wellness programs
  • Personal Insurance Discount

This position is a full time non exempt (overtime eligible) position.
Utica National is an Equal Opportunity Employer.
Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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