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Remote Optical Customer Service Jobs in Renton, WA

AO Globe Life

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Remote Customer Sales Representative - Training Provided

Seattle, WA · Remote

$60K - $80K/yr

Remote Customer Sales Representative 100% Remote | United States & Canada | Full-Time | Training ... Building trust through exceptional customer service * Continuing to sharpen your skills through ...

New

Globe Life

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Customer Sales Representative - Fully Remote

Seattle, WA · Remote

$60K - $80K/yr

Experience in customer service, hospitality, retail, healthcare, banking, administration, sales, or ... If you're looking for a remote position where you can build professional skills, meet great people ...

New

Globe Life Insurance

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Entry Level Customer Sales Representative (100% Remote)

Seattle, WA · Remote

$60K - $80K/yr

Entry Level Customer Sales Representative (100% Remote) 100% Remote | United States & Canada ... Bring experience from customer service, retail, hospitality, sales, or any role where working with ...

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All JobsOptical Customer Service JobsRemote Optical Customer Service JobsRemote Optical Customer Service Jobs in Renton, WA

Remote Optical Customer Service information

See Renton, WA salary details

$11

$21

$30

How much do remote optical customer service jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for remote optical customer service in Renton, WA is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.51 per hour, depending on experience, location, and employer.

What is the difference between Remote Optical Customer Service vs Remote Optical Sales Representative?

AspectRemote Optical Customer ServiceRemote Optical Sales Representative
Required CredentialsCustomer service experience, basic optical knowledgeOptical industry knowledge, sales skills, certifications
Work EnvironmentCustomer support, troubleshooting, order processingClient engagement, product promotion, sales negotiations
Employer & Industry UsageOptical retailers, labs, healthcare providersOptical retailers, eyewear brands, distributors
Search & Comparison IntentCustomer support roles in optical industrySales roles in optical industry

Remote Optical Customer Service focuses on assisting customers with inquiries, troubleshooting, and order management, requiring strong communication skills. In contrast, Remote Optical Sales Representatives actively promote products and close sales, often needing sales certifications and industry knowledge. Both roles serve the optical industry but differ in their primary functions and skill sets.

What are the key skills and qualifications needed to thrive as a Remote Optical Customer Service representative, and why are they important?

To succeed as a Remote Optical Customer Service representative, you need a solid understanding of optical products, customer service principles, and typically a high school diploma or equivalent. Familiarity with CRM systems, online order management platforms, and optical software is often required. Excellent communication, problem-solving abilities, and patience help build trust with customers and resolve issues efficiently. These competencies are crucial for delivering accurate support, ensuring customer satisfaction, and maintaining smooth remote operations in the optical industry.

What are some common challenges faced by Remote Optical Customer Service representatives, and how can they be effectively managed?

Remote Optical Customer Service representatives often encounter challenges such as troubleshooting eyewear issues without being physically present and communicating complex optical information to customers in an understandable way. To manage these, representatives rely on strong communication skills, detailed product knowledge, and remote diagnostic tools or video support when available. Collaborating closely with in-house opticians and leveraging a well-structured knowledge base can also help resolve customer concerns efficiently. Staying organized and proactive in follow-ups ensures a positive customer experience and helps build trust.

What is a Remote Optical Customer Service representative?

A Remote Optical Customer Service representative is a professional who assists customers with their optical needs—such as eyeglasses, contact lenses, and vision insurance—over the phone, chat, or email from a remote location. Their responsibilities often include answering product questions, helping with orders, resolving issues, and providing technical support for online optical services. By working remotely, they help customers without requiring in-person visits to an optical store, making vision care more accessible and convenient.
What are popular job titles related to Remote Optical Customer Service jobs in Renton, WA? For Remote Optical Customer Service jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Remote Optical Customer Service jobs in Renton, WA look for? The top searched job categories for Remote Optical Customer Service jobs in Renton, WA are:
What cities near Renton, WA are hiring for Remote Optical Customer Service jobs? Cities near Renton, WA with the most Remote Optical Customer Service job openings:
Remote Optical Customer Service jobs near you

Customer Service / Benefits Advisor (Work from home)

AO Globe Life

Tacoma, WA • On-site, Remote

$70K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 12 days ago

Job description

Remote
  • Employment Type
Full-Time
  • Benefits Offered
Dental, Life, Medical, Retirement, Vision
  • Compensation
CA$70,000 to CA$100,000 per year can be made
Why Work Here?
Join us to be part of a win-win environment where teamwork, support, and harmony thrive in our virtual culture.
About the Role
AO is rapidly expanding, and we're hiring motivated Customer Care Managers to join our remote support team. If you're looking for a remote role that offers uncapped earning potential, flexible hours, and long-term career growth, this could be the right fit for you.
What You'll Do:
  • Handle client inquiries in a professional and friendly way
  • Provide solutions that meet client needs while delivering excellent service
  • Build strong, lasting client relationships through ongoing communication
  • Take part in full training and mentorship programs, with opportunities to step into leadership
What We Offer:
  • Work From Home Flexibility - Build your career from the comfort of your home
  • Earnings That Match Your Effort - Commission-based pay with unlimited income potential, plus bonuses and incentives
  • Career Growth - Clear advancement paths into leadership and management roles
  • Recognition & Rewards - Incentives, awards, and even travel opportunities for top achievers
  • Supportive Team - A collaborative environment that helps you succeed
What We're Looking For:
  • Strong communication and people skills
  • A self-motivated and reliable work ethic
  • Previous experience in customer service, call center, or sales is helpful but not required
  • Willingness to learn and grow (insurance license a plus-we provide training and guidance)
Why AO?
We're one of the fastest-growing teams in our industry, dedicated to helping families and developing future leaders. This is more than just a job-it's a career with real opportunities for growth, recognition, and reward.
Apply Now
Take the next step toward a rewarding remote career. Virtual interviews via Zoom are being scheduled now-apply today!
  • (Note: position is remote, but candidate must reside in BC, AB, SK, MB, ON, NL provinces or CA, WA or VA. States, for licensing reasons.

Apply