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Remote Optical Customer Service Jobs in Spokane, WA

Getaway

Customer Representative

Spokane, WA · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Spokane, WA · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

micro1 AI

Physics Modeling Expert - Remote

Spokane, WA · Remote

$80 - $140/hr

... customer project. In this role, you'll apply your expertise to help train next-generation AI ... Optics, Gravitation, Cosmology, Astrophysics, Quantum Information, or Optical Properties of ...

HMG Careers

Sales and Service Agent Remote

Deer Park, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Mead, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Spokane, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Rathdrum, ID · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Post Falls, ID · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Optical Customer Service information

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How much do remote optical customer service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote optical customer service in Spokane, WA is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.15 per hour, depending on experience, location, and employer.

What is a remote optical customer service representative?

A Remote Optical Customer Service representative is a professional who assists customers with their optical needs—such as eyeglasses, contact lenses, and vision insurance—over the phone, chat, or email from a remote location. Their responsibilities often include answering product questions, helping with orders, resolving issues, and providing technical support for online optical services. By working remotely, they help customers without requiring in-person visits to an optical store, making vision care more accessible and convenient.

What are the key skills and qualifications needed to thrive as a remote optical customer service representative?

To succeed as a Remote Optical Customer Service representative, you need a solid understanding of optical products, customer service principles, and typically a high school diploma or equivalent. Familiarity with CRM systems, online order management platforms, and optical software is often required. Excellent communication, problem-solving abilities, and patience help build trust with customers and resolve issues efficiently. These competencies are crucial for delivering accurate support, ensuring customer satisfaction, and maintaining smooth remote operations in the optical industry.

What are some common challenges faced by remote optical customer service representatives, and how can they be effectively managed?

Remote Optical Customer Service representatives often encounter challenges such as troubleshooting eyewear issues without being physically present and communicating complex optical information to customers in an understandable way. To manage these, representatives rely on strong communication skills, detailed product knowledge, and remote diagnostic tools or video support when available. Collaborating closely with in-house opticians and leveraging a well-structured knowledge base can also help resolve customer concerns efficiently. Staying organized and proactive in follow-ups ensures a positive customer experience and helps build trust.

What is the difference between Remote Optical Customer Service vs Remote Optical Sales Representative?

AspectRemote Optical Customer ServiceRemote Optical Sales Representative
Required CredentialsCustomer service experience, basic optical knowledgeOptical industry knowledge, sales skills, certifications
Work EnvironmentCustomer support, troubleshooting, order processingClient engagement, product promotion, sales negotiations
Employer & Industry UsageOptical retailers, labs, healthcare providersOptical retailers, eyewear brands, distributors
Search & Comparison IntentCustomer support roles in optical industrySales roles in optical industry

Remote Optical Customer Service focuses on assisting customers with inquiries, troubleshooting, and order management, requiring strong communication skills. In contrast, Remote Optical Sales Representatives actively promote products and close sales, often needing sales certifications and industry knowledge. Both roles serve the optical industry but differ in their primary functions and skill sets.

What are popular job titles related to Remote Optical Customer Service jobs in Spokane, WA?

For Remote Optical Customer Service jobs in Spokane, WA, the most frequently searched job titles are:

What job categories do people searching Remote Optical Customer Service jobs in Spokane, WA look for?

The top searched job categories for Remote Optical Customer Service jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Remote Optical Customer Service jobs?

Cities near Spokane, WA with the most Remote Optical Customer Service job openings:

Remote Optical Customer Service jobs near you

Entry-Level Customer Service Representative (Remote - Work From Home)

Spokane, WA • On-site, Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

$16.25 - $22/hr

Full-time

Medical, Life

Posted 10 days ago

Job description

Entry-Level Customer Service Representative (Remote - Work From Home)
Company: AO (American Income Division)
Location: 100% Remote (U.S. Residents Only)Launch Your Career-Your Potential Matters More Than Your Experience
Are you ready to build a career where your attitude, ambition, and work ethic matter more than your résumé?
AO is seeking motivated, goal-oriented individuals to join our growing remote team as an Entry-Level Customer Service Representative. Whether you're entering the workforce, changing careers, or looking for an opportunity with real advancement potential, we'll provide the training, mentorship, and support to help you succeed.
In this role, you'll work directly with clients who have requested information regarding their supplemental benefits, helping them understand their options while providing outstanding customer service through virtual appointments.
If you're coachable, driven, and ready to grow, this could be the opportunity you've been looking for.
No prior insurance experience is required.About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, AO combines financial strength with a people-first culture focused on mentorship, professional development, and performance-based career advancement.
Since 2020, we've operated in a fully remote environment, giving our representatives the flexibility to build rewarding careers from home while receiving ongoing coaching, leadership development, and support.What You'll Do
As an Entry-Level Customer Service Representative, you'll work directly with clients while developing communication, customer service, and leadership skills.Key Responsibilities
  • Meet with clients virtually using Zoom and scheduled phone appointments
  • Build strong client relationships through professional, personalized service
  • Educate clients about available benefit programs and answer questions
  • Assist clients throughout the enrollment process
  • Provide ongoing customer support and follow-up communication
  • Maintain accurate electronic client records
  • Collaborate with teammates in a fully remote environment
  • Participate in ongoing training, coaching, and mentorship
  • Continue developing communication, leadership, and relationship-building skills
Why Choose AO?
We believe exceptional careers are built through mentorship, consistency, and continuous growth-not years of experience.
Our fully remote environment gives you the flexibility to work from anywhere while developing valuable professional skills and advancing based on your performance.What You'll Gain
🌎 100% Remote Work
  • Work from anywhere within the United States
  • No daily commute
  • Modern virtual work environment
  • Flexible scheduling after training
📚 Comprehensive Training & Mentorship
  • Structured onboarding
  • Weekly virtual coaching
  • Leadership mentoring
  • Ongoing professional development
  • One-on-one support from experienced leaders
📈 Performance-Based Career Growth
Advance based on your initiative and results-not seniority.
Qualified representatives have opportunities to pursue:
  • Leadership development
  • Team mentoring
  • Management opportunities
  • Promotion-from-within
  • Long-term career advancement
💰 Weekly Pay & Performance Incentives
  • Weekly performance-based compensation
  • Bonus opportunities
  • Leadership recognition
  • Career advancement incentives
Who We're Looking For
We're looking for individuals who demonstrate:
  • Strong communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Customer-focused mindset
  • Self-discipline and accountability
  • Ability to work independently in a remote environment
  • Adaptability and problem-solving abilities
  • Comfort using technology and virtual communication tools
  • Coachability and commitment to continuous improvement
Helpful Experience (Not Required)
Experience in any of the following is beneficial:
  • Customer Service
  • Retail
  • Hospitality
  • Healthcare
  • Banking
  • Sales
  • Administrative Support
  • Call Center Operations
  • Client Relations

No prior insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are ready to build a rewarding long-term career.What We Offer
  • 100% Remote Work Environment
  • Flexible Scheduling
  • Weekly Performance-Based Compensation
  • Comprehensive Training & Mentorship
  • Leadership Development Opportunities
  • Career Advancement Based on Performance
  • Collaborative Team Culture
  • Medical Reimbursement Program (for qualifying representatives)
  • Company-supported life insurance
  • Industry-leading virtual technology and collaboration tools
Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Have access to a computer or laptop
  • Maintain reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom, providing a convenient and accessible hiring experience.Ready to Build Something Bigger?
If you're ready to start a career where your ambition matters more than your experience, your growth is supported through mentorship, and your success is determined by your effort, we'd love to hear from you.
Apply today and begin building a future filled with opportunity, flexibility, and unlimited growth potential.Start Strong. Grow with Purpose. Build Your Future with AO. 🚀

Apply