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Remote Operations Support Specialist Jobs in Missouri

Jobgether

You'll work closely with teams across operations, finance, payroll, sales, and other functions to ... This is an opportunity to join a fast-growing, remote-first environment where collaboration ...

New

SBS Creatix, LLC

Operations Specialist

Saint Louis, MO · Remote

Operations Specialist -- Securities Reference Data Contract | Remote (CST hours) | Full-Time About ... support The Details * Type: Contract, full-time * Location: Remote -- CST office hours, 8:00 AM-5 ...

New

Jobgether

As a key point of contact during night shifts, you will help resolve operational challenges quickly ... Fully remote position. * Comprehensive two-week paid training program , including a $150 per week ...

New

Jobgether

Escalate complex technical, operational or compliance-related matters to the appropriate internal ... Fully remote working arrangement with flexibility across time zones. * Opportunity to support a ...

Jobgether

This is a fully remote opportunity for an ELD Specialist to support safe, compliant, and efficient transportation operations. You'll serve as a key technical resource for drivers, dispatchers, and ...

New

The Timberline Group

IT Support Specialist

Affton, MO · On-site +1

... support of daily IT operations across office and warehouse environments. Key Responsibilities ... Familiarity with BeyondTrust, NinjaOne, or endpoint remote support tools. * Basic understanding of ...

Revel Staffing

IT Support Supervisor

Springfield, MO · Remote

$80K - $115K/hr

Lead, coach, and support a remote team of IT training and application support specialists * Oversee ... Ability to work collaboratively with clinical, operational, and technical teams

WarrCloud

Warranty Specialist

Saint Louis, MO · Remote

Enjoy the freedom of a 100% Remote opportunity. * Receive a competitive salary and performance ... Conduct thorough analysis of claims by reviewing labor operations, warranty terms, and client ...

WarrCloud

Warranty Specialist

Saint Louis, MO · On-site +1

Enjoy the freedom of a 100% Remote opportunity. * Receive a competitive salary and performance ... Conduct thorough analysis of claims by reviewing labor operations, warranty terms, and client ...

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Remote Operations Support Specialist information

What is a remote operations support specialist?

A Remote Operations Support Specialist is a professional who provides administrative, technical, and logistical support to organizations from a remote location. Their responsibilities often include coordinating schedules, managing data, troubleshooting technical issues, and ensuring smooth day-to-day operations. They use digital communication tools to collaborate with teams and may serve as a liaison between departments or with external clients. This role is essential for organizations with distributed or virtual teams, ensuring operations run efficiently regardless of physical location.

How does a remote operations support specialist typically collaborate with other departments while working remotely?

As a Remote Operations Support Specialist, you’ll regularly interact with colleagues from departments such as IT, customer service, and management through virtual communication tools like email, video conferencing, and project management platforms. Effective collaboration often involves participating in daily or weekly team meetings, promptly responding to support tickets, and sharing updates on operational issues or process improvements. Strong written and verbal communication skills are essential to ensure seamless coordination and maintain productivity despite the physical distance. Building relationships with team members remotely can be a challenge, but proactive communication and leveraging collaborative technologies can help bridge the gap.

What are the key skills and qualifications needed to thrive as a remote operations support specialist, and why are they important?

To thrive as a Remote Operations Support Specialist, you need strong organizational skills, attention to detail, and experience in administrative or operations support, often backed by a relevant degree or equivalent work experience. Familiarity with remote collaboration tools (such as Slack, Zoom, and project management platforms), CRM systems, and proficiency in Microsoft Office or Google Workspace is typically required. Excellent communication, problem-solving ability, and a proactive attitude are essential soft skills for excelling in this role. These competencies ensure efficient remote support, seamless team collaboration, and the smooth execution of operational tasks across distributed environments.

What is the difference between Remote Operations Support Specialist vs Remote Customer Support Specialist?

AspectRemote Operations Support SpecialistRemote Customer Support Specialist
CredentialsTypically requires technical certifications or experience in operationsUsually requires customer service or communication skills, sometimes certifications in support tools
Work EnvironmentSupports internal operations, troubleshooting technical issues, process managementHandles customer inquiries, resolves product or service issues, provides support
Employer & Industry UsageUsed in tech, logistics, and operations-heavy industriesCommon in retail, SaaS, and service industries
Search & Comparison IntentPeople looking for operational or technical support rolesPeople seeking customer service or client support roles

The Remote Operations Support Specialist focuses on supporting internal processes and technical troubleshooting within organizations, often requiring technical certifications. In contrast, the Remote Customer Support Specialist primarily interacts with customers to resolve product or service issues, emphasizing communication skills. Both roles are remote but serve different functions within the company ecosystem.

What are popular job titles related to Remote Operations Support Specialist jobs in Missouri?

For Remote Operations Support Specialist jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Remote Operations Support Specialist jobs in Missouri look for?

The top searched job categories for Remote Operations Support Specialist jobs in Missouri are:

What cities in Missouri are hiring for Remote Operations Support Specialist jobs?

Cities in Missouri with the most Remote Operations Support Specialist job openings:

Remote Operations Support Specialist jobs near you
Infographic showing various Remote Operations Support Specialist job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Support Specialist

Jobgether

On-site, Remote

Full-time

Posted 3 days ago

New

Key responsibilities

  • Act as the primary point of contact for HR-related customer and employee inquiries through email, phone, chat, and internal ticketing systems.

  • Manage, investigate, and resolve customer issues and requests efficiently while maintaining clear communication throughout the resolution process.

  • Collaborate with cross-functional teams including Sales, Operations, Finance, Payroll, and other internal stakeholders to resolve issues and support customer success.

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Support Specialist based in Netherlands.

As a Support Specialist, you'll play a key role in delivering an exceptional customer experience within a global HR technology environment. You'll serve as a trusted point of contact for HR-related questions, requests, and operational issues. Using a ticketing system, you'll investigate problems, coordinate solutions, and ensure inquiries are resolved efficiently and accurately. You'll work closely with teams across operations, finance, payroll, sales, and other functions to provide comprehensive support. Your insights will also help identify recurring issues, improve internal processes, and enhance the overall service experience. This is an opportunity to join a fast-growing, remote-first environment where collaboration, empathy, and continuous improvement are highly valued.

Accountabilities
  • Act as the primary point of contact for HR-related customer and employee inquiries through email, phone, chat, and internal ticketing systems.
  • Manage, investigate, and resolve customer issues and requests efficiently while maintaining clear communication throughout the resolution process.
  • Troubleshoot problems, identify root causes, and provide accurate and practical solutions, escalating complex cases when necessary.
  • Collaborate with cross-functional teams including Sales, Operations, Finance, Payroll, and other internal stakeholders to resolve issues and support customer success.
  • Maintain accurate and timely records of inquiries, actions, resolutions, and follow-ups within the relevant support tools.
  • Keep up to date with products, services, policies, and operational changes to ensure customers receive accurate and consistent guidance.
  • Conduct customer training and onboarding sessions on relevant products, processes, or services when required.
  • Identify recurring support issues and patterns by analysing tickets, feedback, and support data, and contribute recommendations for process and product improvements.
  • Use customer feedback and support insights to help improve products, services, documentation, and overall support processes.
  • Maintain effective stakeholder relationships and stay informed about relevant departmental or operational changes.
  • Demonstrate empathy, patience, and professionalism in every customer interaction, helping build long-term client relationships.
Requirements
  • At least 3 years of customer service or customer support experience, preferably within an Employer of Record (EOR), HRTech, or similar technology environment.
  • Hands-on experience using customer support and ticketing platforms such as Freshdesk, Zendesk, Salesforce, WeCom/WeChat, or comparable tools.
  • Fluent English at C2 level or equivalent, both written and spoken.
  • Strong problem-solving and critical-thinking abilities, with a structured approach to investigating issues and identifying appropriate solutions.
  • Excellent organisational skills and a high level of attention to detail, particularly when managing multiple customer cases and priorities.
  • Ability to remain calm and effective under pressure in a dynamic, fast-paced, internationally distributed environment.
  • Strong collaboration skills and the ability to work effectively with cross-functional teams.
  • Excellent communication and stakeholder-management skills, with the ability to adapt communication to different audiences and situations.
  • High level of cultural awareness and sensitivity when supporting customers and employees from diverse backgrounds and locations.
  • Strong customer orientation, demonstrated empathy, patience, and a genuine commitment to delivering a positive support experience.
  • Continuous-learning mindset and willingness to stay current with industry developments, products, processes, and HR technology.
  • Ability to work independently while maintaining accountability, responsiveness, and high service standards in a remote-first environment.
Benefits
  • Competitive salary aligned with the local market and experience.
  • Remote-first working environment with the flexibility to work from home.
  • Asynchronous working culture designed to support autonomy and effective collaboration across time zones.
  • Opportunity to work remotely from abroad for a short period, subject to applicable policies and requirements.
  • Opportunity to grow professionally within a rapidly expanding international technology business.
  • Exposure to global customers, HR technology, workforce management, and international employment processes.
  • Collaborative and diverse international team environment.
  • Hardware and equipment provided to ensure you have the tools needed to succeed from day one.
  • Opportunity to contribute to meaningful improvements in customer experience, products, and support processes.
  • Inclusive working environment that values diverse backgrounds, perspectives, and experiences.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 Why Apply Through Jobgether? 
 
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
 
 
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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