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Remote Operations Specialist Jobs in Riverside, CA

Qcells

QSS Customer Support Specialist

Irvine, CA · On-site +1

$70K - $85K/yr

Remote work may be considered for exceptional cases. RESPONSIBILITIES * Field customer calls and ... Demonstrated ability to identify process improvements, streamline workflows, and drive operational ...

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All JobsOperations Specialist JobsRemote Operations Specialist JobsRemote Operations Specialist Jobs in Riverside, CA

Remote Operations Specialist information

See Riverside, CA salary details

$31.8K

$71.4K

$115.8K

How much do remote operations specialist jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote operations specialist in Riverside, CA is $71,387.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $85,000.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by remote operations specialists, and how can they be overcome?

Remote Operations Specialists often navigate challenges such as coordinating with geographically dispersed teams, maintaining clear communication, and managing tasks across various digital platforms. To overcome these obstacles, professionals use advanced project management tools, set regular check-ins, and prioritize proactive communication to ensure alignment and resolve issues quickly. Staying organized and flexible is key, as priorities can shift rapidly in a remote environment. Many organizations also provide onboarding and ongoing training to help specialists adapt to virtual workflows and collaborate effectively with colleagues.

What are the key skills and qualifications needed to thrive as a remote operations specialist?

To thrive as a Remote Operations Specialist, you need strong analytical abilities, organizational skills, and operational knowledge, often supported by a bachelor's degree in business, operations, or a related field. Familiarity with workflow management tools, CRM systems, virtual collaboration software, and sometimes Six Sigma or PMP certifications is valuable. Excellent communication, problem-solving, and self-motivation make candidates stand out in this remote role. These skills enable efficient management of remote processes, seamless team coordination, and adaptability in a virtual environment.

What is a remote operations specialist?

A Remote Operations Specialist monitors and manages business operations from a remote location, ensuring efficiency and problem-solving issues as they arise. They use digital tools and communication platforms to coordinate workflows, track performance, and support teams in different locations. Responsibilities vary by industry but often include troubleshooting technical issues, optimizing operational processes, and ensuring smooth remote collaboration. Strong analytical skills, adaptability, and proficiency with remote technologies are essential for success in this role.

What are popular job titles related to Remote Operations Specialist jobs in Riverside, CA? For Remote Operations Specialist jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Operations Specialist jobs in Riverside, CA look for? The top searched job categories for Remote Operations Specialist jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Operations Specialist jobs? Cities near Riverside, CA with the most Remote Operations Specialist job openings:
Remote Operations Specialist jobs near you
Infographic showing various Remote Operations Specialist job openings in Riverside, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $71,387 per year, or $34.3 per hour.

Service Delivery Manager - Project Management and Professional Services

Shield

Anaheim, CA • On-site, Remote

$90K - $115K/yr

Full-time

Medical, Dental, Vision

Re-posted 23 days ago

Job description

Service Delivery Manager - Project Management and Professional Services
Department: Managed Services
Employment Type: Full Time
Location: IronOrbit - Remote
Compensation: $90,000 - $115,000 / year
Description
IronOrbit delivers secure, high‑performance private hosting, remote managed services, and modern workplace solutions. We're looking for a hands‑on delivery leader who delights customers, motivates teams, and consistently lands projects on time and on budget.
Service Delivery & Professional Services is a single delivery organization with two sub‑groups:
• Project Management (PM): Program/phase‑gate governance, schedule & risk management, stakeholder communications, BAU/hypercare transitions.
• Professional Services (PS): Engineers and specialists who execute builds, migrations, upgrades, image governance, and structured operational initiatives.
You will lead both PM and PS, ensuring seamless onboarding for new customers and successful delivery of projects and initiatives for existing customers.
Key Responsibilities
As Service Delivery Manager, you will:
• Own customer onboarding & delivery: Lead end‑to‑end onboarding for private hosting and remote managed services; set phase gates, dependencies, and communication plans.
• Drive initiatives for existing customers: Deliver server/network upgrades, office moves, storage remediation, and technology refresh programs.
• Lead the people: Direct Project Managers and Professional Services personnel (Systems Engineers, Support Specialists/Engineers/Analysts); set goals, coach performance, and grow careers.
• Raise service quality: Enforce SOPs and QA for ticket lifecycle; reduce repeat incidents and extend reliability across VDI/EUC and infrastructure.
• Standardize documentation: Ensure runbooks/PM templates and customer documentation (network topology, services, security) are complete before build/migration.
• Manage risk & change: Govern image refreshes and production changes; coordinate with Engineering when holds impact schedules; plan phased upgrades for legacy systems.
• Partner cross‑functionally: Collaborate closely with Sales, Account Management, Solutions Engineering, and Customer Success to unblock delivery and maintain trust.
• Own the numbers: Build and execute project cost accounting; manage team P&L (forecasting, margin, utilization, accruals); approve vendor invoices.
Skills, Knowledge & Expertise
• Experience: 8-12+ years in IT services; 4-7+ years leading combined Service Delivery/Professional Services/Project Management teams in customer‑facing roles.
• Delivery excellence: Proven phase‑gate governance, risk/issue management, stakeholder communications, and BAU/hypercare transitions.
• Business acumen: Hands‑on ownership of project financials, utilization, margin, budgets, forecasts, and P&L.
Technical fluency (preferred):
o Microsoft 365 (Exchange Online migrations, Teams enablement, security baselines)
o Identity/Directory: Entra ID/AD Connect, hybrid identity, SSO
o VDI/EUC: Windows 11 desktop pools, FSLogix containers, image governance; monitoring/licensing (e.g., ControlUp)
o Virtualization & OS: VMware and/or Hyper‑V; Windows Server upgrades (e.g., 2016 → 2022/2025, ESU)
o Email security: Barracuda or equivalent
o PSA/Project tools: Experience with PSA platforms (e.g., ConnectWise, Autotask) and project tracking/reporting
• Leadership & communication: Clear, confident communicator with the ability to de‑escalate issues, align teams, and maintain executive‑level reporting.
• On‑time, on‑budget delivery across onboarding and PS projects
• Documentation completeness prior to build/migration
• Reduced repeat operational incidents through SOP compliance and preventive actions
• Improved customer satisfaction and shortened hypercare periods
• Team utilization and margin targets met; clean invoice/close processes
Job Benefits
• Competitive base salary with annual bonus
• Medical, dental, vision, and other benefits
• Flexible remote work with PST collaboration windows
• Professional development and clear growth pathways

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