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Remote Operations Manager Jobs in Visalia, CA (NOW HIRING)

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Senior Engineer - Genesys Cloud

Exeter, CA · On-site +1

$107K - $147K/yr

The company's proprietary Experience Management Platform ensures seamless service delivery, real ... This position directly contributes to customer satisfaction, operational efficiency, and the ...

Naval Supply Systems Command

MAIL ASSISTANT

Lemoore, CA · On-site +1

$45K - $59K/yr

... remote or isolated sites. You must be able to travel on military and commercial aircraft for ... You will be required to ensure organization or facility continuity of operations and/or completion ...

Naval Medical Command

INDUSTRIAL HYGIENIST

Lemoore, CA · On-site +1

$89K - $116K/yr

... remote or isolated sites. You must be able to travel on military and commercial aircraft for ... You will be required to ensure organization or facility continuity of operations and/or completion ...

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All JobsOperations JobsRemote Operations Manager JobsRemote Operations Manager Jobs in Visalia, CA

Remote Operations Manager information

See Visalia, CA salary details

$31.5K

$64.5K

$120.5K

How much do remote operations manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for remote operations manager in Visalia, CA is $64,514.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $78,800.00 per year, depending on experience, location, and employer.

What does a remote operations manager do?

The job duties of a remote operations manager involve managing a production process or the provision of a service. As a remote operations manager, you work from home to monitor business operations, plan a budget, and come up with strategies to improve efficiency, quality, and profits. Some of your job responsibilities vary depending on the industry in which you work. In fields such as production, you oversee quality assurance (QA) operations. In all positions, you coordinate with employees and departments and run meetings virtually. Some jobs require you to visit work or production sites occasionally.

What is a remote operations manager?

A Remote Operations Manager is responsible for overseeing and coordinating business operations from a remote location rather than a traditional office setting. This role typically involves managing teams, workflows, and processes to ensure efficiency, productivity, and alignment with company goals, all while leveraging digital tools and communication platforms. Remote Operations Managers must be skilled in virtual leadership, project management, and problem-solving to effectively support distributed teams. Their duties often include monitoring key performance indicators, implementing process improvements, and ensuring smooth day-to-day operations despite geographical distances.

What is the difference between Remote Operations Manager vs Remote Project Coordinator?

AspectRemote Operations ManagerRemote Project Coordinator
ResponsibilitiesOversees daily operations, manages teams, ensures efficiencyAssists in project planning, coordinates tasks, tracks progress
Required SkillsLeadership, strategic planning, process optimizationCommunication, organization, scheduling
CertificationsOperations management, project management (e.g., PMP)Project management certifications (e.g., CAPM, PMP)
Work EnvironmentRemote, cross-functional teams, management levelRemote, project teams, coordination role

The Remote Operations Manager focuses on overseeing overall operations and team management, requiring strategic and leadership skills. In contrast, the Remote Project Coordinator supports project execution, emphasizing organization and task coordination. Both roles often require project management certifications and operate in remote, team-based environments, but their scope and responsibilities differ significantly.

What are the key skills and qualifications needed to thrive as a remote operations manager, and why are they important?

To succeed as a Remote Operations Manager, you need strong leadership, project management, and organizational skills, usually supported by a relevant degree and operations experience. Familiarity with remote collaboration tools like Slack, Asana, and Zoom, as well as knowledge of workflow management systems, is essential. Excellent communication, problem-solving abilities, and a high degree of self-motivation help you effectively lead distributed teams. These competencies are critical for ensuring operational efficiency, team alignment, and successful delivery of business objectives in a remote environment.

How do remote operations managers effectively oversee distributed teams and ensure smooth workflow?

Remote Operations Managers typically rely on digital collaboration tools and clear communication protocols to coordinate team activities across different locations. They schedule regular virtual check-ins, set clear expectations, and monitor progress using project management software. Building trust and fostering engagement are crucial, as is being proactive in addressing time zone differences and potential communication barriers. This role often requires adaptability and strong problem-solving skills to maintain team cohesion and operational efficiency in a remote environment.
More about Remote Operations Manager jobs
What are popular job titles related to Remote Operations Manager jobs in Visalia, CA? For Remote Operations Manager jobs in Visalia, CA, the most frequently searched job titles are:
What job categories do people searching Remote Operations Manager jobs in Visalia, CA look for? The top searched job categories for Remote Operations Manager jobs in Visalia, CA are:
What cities near Visalia, CA are hiring for Remote Operations Manager jobs? Cities near Visalia, CA with the most Remote Operations Manager job openings:
Remote Operations Manager jobs near you
Infographic showing various Remote Operations Manager job openings in Visalia, CA as of August 2026, with employment types broken down into 75% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $64,514 per year, or $31 per hour.

Senior Engineer - Genesys Cloud

NWN Carousel

Exeter, CA • On-site, Remote

$107K - $147K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Company Overview

NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company's proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients' most demanding technology needs. NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a 'Best Place to Work' with an 86 Employee Net Promoter Score. For more information, visit: NWN.ai.

Responsibilities

The Senior Engineer - Genesys Cloud is responsible for the design, configuration, implementation, and support of Genesys Cloud contact center solutions. This role provides advanced technical expertise across telephony, routing, integrations, and platform administration. The Senior Engineer works closely with architects, project managers, and customer stakeholders to ensure highquality delivery, system stability, and alignment with business requirements.

The Senior Engineer plays a key role in ensuring the successful deployment and ongoing performance of Genesys Cloud solutions. This position directly contributes to customer satisfaction, operational efficiency, and the overall success of cloud transformation initiatives.

  • Configure and implement Genesys Cloud features including voice, digital channels, IVR/Architect flows, queues, routing strategies, and workforce engagement components.
  • Perform detailed technical analysis, requirements gathering, and solution validation for customer environments.
  • Develop and maintain system configurations, call flows, integrations, and supporting documentation.
  • Troubleshoot and resolve complex issues related to telephony, SIP, routing logic, APIs, and platform performance.
  • Support migration activities from legacy contact center platforms to Genesys Cloud, including testing, cutover, and postdeployment stabilization.
  • Collaborate with crossfunctional teams to ensure solutions meet functional, technical, and security requirements.
  • Monitor system performance, identify optimization opportunities, and implement improvements.
  • Provide technical guidance to junior engineers and contribute to internal knowledgesharing initiatives.
  • Stay current with Genesys Cloud updates, new features, and industry best practices.
  • Participate in oncall rotations or afterhours support as required.
Qualifications
  • Bachelor's Degree in Arts/Sciences (BA/BS) Preferred
  • 6 plus years of experience in contact center engineering, cloud technologies, or telephony systems.
  • Handson experience with Genesys Cloud, including Architect, telephony configuration, routing, and system administration.
  • Strong understanding of SIP, VoIP, carrier services, and network fundamentals.
  • Experience with REST APIs, integrations, and troubleshooting tools.
  • Ability to analyze complex technical issues and provide effective solutions.
  • Strong communication and documentation skills.
  • Problem Solving and Analytical Thinking
  • Adaptability
  • Genesys Cloud certifications (GCA, GCP, GCV) preferred
  • Experience with scripting or automation (e.g., PowerShell, Python) preferred
  • Familiarity with AWS, Azure, or other cloud platforms preferred
  • Experience with workforce engagement management, digital channels, or AI/IVA solutions preferred
  • Background in professional services or enterprise support environments preferred

Work Locations:

At NWN, we provide a comprehensive benefits package to support your well-being in and out of work. This includes medical, dental, and vision plans, Health Savings Account (HSA) and Flexible Spending Accounts (FSAs), income protection through disability and life insurance, and a 401(k) with company match. Enjoy unlimited PTO, paid company holidays, hybrid/remote work, paid bonding leave for eligible employees, employee discounts, and access to our Employee Assistance Program (EAP). Additional offerings include accident, critical illness, long-term care, and hospital indemnity coverages, legal and identity theft protection, pet insurance, supplemental life insurances, referral bonuses, charitable donation matching, and allowances for eligible roles. Join a team that values the health and wellbeing of all our employees!

All offers of employment at NWN are contingent upon the successful completion of a comprehensive background check. This process ensures a safe and secure work environment for all employees.

NWN is an Equal Opportunity Employer: NWN provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law.

Employment Type: OTHER

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