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Remote Operations Manager Jobs in Katy, TX (NOW HIRING)

Position Summary The Manager, Support Operations owns the operational engine behind the Menufy and HungerRush support teams: workforce planning, quality assurance, automation/AI, and training ...

This compensation range is specific to Remote role and takes into account the wide range of factors ... Operations Management, Information Technology Asset Management, and Third-Party Risk Management ...

The Pricing and Contracts Manager is responsible for leading commercial deal support across pricing ... This role serves as a critical partner to Sales, Finance, Legal, and Operations by ensuring ...

Regional IT Manager

Houston, TX ยท Remote

$90K - $111K/yr

Lead, mentor, and inspire a remote team of IT Technicians across multiple states. Responsibilities ... Strategic Operations: Manage the IT lifecycle for numerous facilities, including landfills ...

Posted today

This is a remote position. Candidates will need to be able to travel to clients throughout Texas ... The Account Manager will liaise between customers, Client Services team, and lab operations to meet ...

Monitor and manage FX payment flows across various currencies and platforms * Perform daily ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Remote Field Operator Are you ready to take your upstream production expertise to the next level ... oil and gas sector, managing wellhead production and ensuring smooth operations across key US ...

Logistics Manager

Houston, TX ยท Remote

$85K - $120K/yr

This role is remote, but requires approximately 25% travel for site visits, carrier meetings ... Oversee and optimize daily shipping operations for petroleum products and related materials.

Revenue Cycle Manager (Remote)

Houston, TX ยท Remote

$110K - $125K/yr

Own day-to-day revenue cycle management across physician-practice operations. * Diagnose gaps in ... Location This role can be remote, but there is a strong preference for candidates in the Houston ...

Showing results 21-40

Remote Operations Manager information

See Katy, TX salary details

$28.4K

$58.2K

$108.7K

How much do remote operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote operations manager in Katy, TX is $58,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,600.00 and $71,100.00 per year, depending on experience, location, and employer.

What is a remote operations manager?

A Remote Operations Manager is responsible for overseeing and coordinating business operations from a remote location rather than a traditional office setting. This role typically involves managing teams, workflows, and processes to ensure efficiency, productivity, and alignment with company goals, all while leveraging digital tools and communication platforms. Remote Operations Managers must be skilled in virtual leadership, project management, and problem-solving to effectively support distributed teams. Their duties often include monitoring key performance indicators, implementing process improvements, and ensuring smooth day-to-day operations despite geographical distances.

What does a remote operations manager do?

The job duties of a remote operations manager involve managing a production process or the provision of a service. As a remote operations manager, you work from home to monitor business operations, plan a budget, and come up with strategies to improve efficiency, quality, and profits. Some of your job responsibilities vary depending on the industry in which you work. In fields such as production, you oversee quality assurance (QA) operations. In all positions, you coordinate with employees and departments and run meetings virtually. Some jobs require you to visit work or production sites occasionally.

What are the key skills and qualifications needed to thrive as a remote operations manager, and why are they important?

To succeed as a Remote Operations Manager, you need strong leadership, project management, and organizational skills, usually supported by a relevant degree and operations experience. Familiarity with remote collaboration tools like Slack, Asana, and Zoom, as well as knowledge of workflow management systems, is essential. Excellent communication, problem-solving abilities, and a high degree of self-motivation help you effectively lead distributed teams. These competencies are critical for ensuring operational efficiency, team alignment, and successful delivery of business objectives in a remote environment.

How do remote operations managers effectively oversee distributed teams and ensure smooth workflow?

Remote Operations Managers typically rely on digital collaboration tools and clear communication protocols to coordinate team activities across different locations. They schedule regular virtual check-ins, set clear expectations, and monitor progress using project management software. Building trust and fostering engagement are crucial, as is being proactive in addressing time zone differences and potential communication barriers. This role often requires adaptability and strong problem-solving skills to maintain team cohesion and operational efficiency in a remote environment.

What is the difference between Remote Operations Manager vs Remote Project Coordinator?

AspectRemote Operations ManagerRemote Project Coordinator
ResponsibilitiesOversees daily operations, manages teams, ensures efficiencyAssists in project planning, coordinates tasks, tracks progress
Required SkillsLeadership, strategic planning, process optimizationCommunication, organization, scheduling
CertificationsOperations management, project management (e.g., PMP)Project management certifications (e.g., CAPM, PMP)
Work EnvironmentRemote, cross-functional teams, management levelRemote, project teams, coordination role

The Remote Operations Manager focuses on overseeing overall operations and team management, requiring strategic and leadership skills. In contrast, the Remote Project Coordinator supports project execution, emphasizing organization and task coordination. Both roles often require project management certifications and operate in remote, team-based environments, but their scope and responsibilities differ significantly.

Can remote operations managers work remotely?

Remote operations managers can work remotely, as the role often involves overseeing processes, coordinating teams, and using digital communication tools. Many companies offer remote or hybrid arrangements for this position, especially with experience in project management and familiarity with collaboration software. However, some organizations may require on-site presence for certain tasks or meetings.

What's the average pay for a remote operations manager?

The average salary for a remote operations manager typically ranges from $70,000 to $120,000 per year, depending on experience, industry, and company size. Many remote roles also offer benefits such as flexible schedules and opportunities for leadership development.

What are popular job titles related to Remote Operations Manager jobs in Katy, TX?

For Remote Operations Manager jobs in Katy, TX, the most frequently searched job titles are:

What job categories do people searching Remote Operations Manager jobs in Katy, TX look for?

The top searched job categories for Remote Operations Manager jobs in Katy, TX are:

What cities near Katy, TX are hiring for Remote Operations Manager jobs?

Cities near Katy, TX with the most Remote Operations Manager job openings:

Infographic showing various Remote Operations Manager job openings in Katy, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, 2% Temporary, 4% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $58,220 per year, or $28 per hour.

Manager, Support Operations

HungerRush

Houston, TX โ€ข On-site, Remote

Full-time

Posted 25 days ago


Job description

Who We Are
HungerRush is a leading provider of integrated restaurant technology solutions. HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive loyalty, and manage restaurants from anywhere. The all-in-one system integrates digital ordering (including AI-powered text and talk ordering), delivery management, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators more insight into their customers, more control over their operations, and more power to profitably grow their business. Learn more at
Position">www.hungerrush.com.
Position Summary
The Manager, Support Operations owns the operational engine behind the Menufy and HungerRush support teams: workforce planning, quality assurance, automation/AI, and training & knowledge management. This role leads a team of 4 functional leads and turns Support performance data into decisions the rest of the organization can act on.
Success in this role means building operational systems that allow Support leaders and agents to consistently deliver fast, high-quality customer experiences while continuously improving efficiency through data, automation, and process optimization.
What this Role Owns
Workforce Management
  • Contact-volume forecasting, staffing models, capacity planning across both support centers
  • Schedule adherence, shrinkage tracking, and coverage planning

Quality Assurance
  • QA scoring frameworks, calibration, and the coaching feedback loop
  • Quality trend reporting and corrective action planning

AI & Automation
  • Deflection and containment performance (Voice AI, bots, agent-assist tools)
  • Automation roadmap execution and vendor management

Training & Knowledge Management
  • New-hire onboarding and training effectiveness
  • Knowledge base content lifecycle and search/adoption health

Also Responsible For
  • Executive-level reporting like dashboards and scorecards that translate operational data into business impact
  • Cross-functional readiness: incident management, product launch prep, organizational change rollout
  • Process standardization across POS and Menufy support

Leadership Responsibilities
  • Manages and develops the 4 functional leads directly
  • Operates as an enabling partner to frontline team leaders: supporting execution, not directing team strategy
  • Escalates cross-functional blockers to Support leadership rather than setting strategic direction independently

Qualifications
Required
  • 5+ years in contact center operations, including 2+ years in a WFM, QA, or CX operations leadership capacity
  • Direct experience with forecasting/scheduling platforms (e.g., Assembled) and QA tooling
  • Track record of owning a performance scorecard and presenting results to leadership
  • Strong analytical skills, comfortable translating raw metrics into a clear operational narrative

Preferred
  • Experience leading or heavily supporting an AI/automation deflection initiative
  • Zendesk administration or configuration experience
  • Background in restaurant technology, POS, or SaaS support environments

Key Performance Indicators
  • Service level and staffing forecast accuracy
  • QA score trend and calibration consistency
  • AI deflection rate and containment quality
  • New-hire time-to-proficiency
  • On-time delivery of the weekly executive summary

Additional Details
This position is open to candidates who are authorized to work in the United States, without sponsorship, either now or in the future. At this time, and in the foreseeable future, HungerRush is not able to support assistance with additional visa sponsorship, regarding this specific position.
Disclaimer: This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties in addition to those described above.
HungerRush is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law.