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Remote Operations Manager Jobs in Framingham, MA

Port

CX Operations & Programs Manager

Boston, MA · On-site +1

Role Overview We are seeking a strategic, technical, and data-driven C S Operations & Programs Manager t o join our Customer Experience team, reporting directly to the Head of CX Programs. In this ...

envelio

IT Operations & Security Manager

Boston, MA · On-site +1

$110K - $135K/yr

Hybrid - Boston, MA preferred, or Remote (Eastern Time Zone). Travel: Travel to Boston Office required at least 1x per quarter Reports to: Kara Witherill, Business Operations Manager What you'll do ...

Prelim

Business Operations Lead

Boston, MA · Remote

$240K - $260K/yr

Our technical account management team. Our two TAMs report to you. You'll hold regular 1:1s, track ... Additional benefits include unlimited PTO, a remote work stipend, a life-style stipend, and twice ...

YO AI Labs

AI Consulting Expert - Remote

Boston, MA · Remote

$100 - $200/hr

Remote Job Overview We are seeking experienced AI Consulting Domain Experts to contribute their ... management consulting, corporate strategy, business transformation, or operations. * Experience ...

YO AI Labs

AI Consulting Expert - Remote

Boston, MA · Remote

$100 - $200/hr

Remote Job Overview We are seeking experienced AI Consulting Domain Experts to contribute their ... management consulting, corporate strategy, business transformation, or operations. * Experience ...

YO AI Labs

AI Consulting Expert - Remote

Boston, MA · Remote

$100 - $200/hr

Remote Job Overview We are seeking experienced AI Consulting Domain Experts to contribute their ... management consulting, corporate strategy, business transformation, or operations. * Experience ...

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Showing results 21-40

All JobsOperations JobsRemote Operations Manager JobsRemote Operations Manager Jobs in Framingham, MA

Remote Operations Manager information

See Framingham, MA salary details

$31.9K

$65.3K

$121.9K

How much do remote operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for remote operations manager in Framingham, MA is $65,272.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $79,700.00 per year, depending on experience, location, and employer.

What is a remote operations manager?

A Remote Operations Manager is responsible for overseeing and coordinating business operations from a remote location rather than a traditional office setting. This role typically involves managing teams, workflows, and processes to ensure efficiency, productivity, and alignment with company goals, all while leveraging digital tools and communication platforms. Remote Operations Managers must be skilled in virtual leadership, project management, and problem-solving to effectively support distributed teams. Their duties often include monitoring key performance indicators, implementing process improvements, and ensuring smooth day-to-day operations despite geographical distances.

What does a remote operations manager do?

The job duties of a remote operations manager involve managing a production process or the provision of a service. As a remote operations manager, you work from home to monitor business operations, plan a budget, and come up with strategies to improve efficiency, quality, and profits. Some of your job responsibilities vary depending on the industry in which you work. In fields such as production, you oversee quality assurance (QA) operations. In all positions, you coordinate with employees and departments and run meetings virtually. Some jobs require you to visit work or production sites occasionally.

What are the key skills and qualifications needed to thrive as a remote operations manager, and why are they important?

To succeed as a Remote Operations Manager, you need strong leadership, project management, and organizational skills, usually supported by a relevant degree and operations experience. Familiarity with remote collaboration tools like Slack, Asana, and Zoom, as well as knowledge of workflow management systems, is essential. Excellent communication, problem-solving abilities, and a high degree of self-motivation help you effectively lead distributed teams. These competencies are critical for ensuring operational efficiency, team alignment, and successful delivery of business objectives in a remote environment.

How do remote operations managers effectively oversee distributed teams and ensure smooth workflow?

Remote Operations Managers typically rely on digital collaboration tools and clear communication protocols to coordinate team activities across different locations. They schedule regular virtual check-ins, set clear expectations, and monitor progress using project management software. Building trust and fostering engagement are crucial, as is being proactive in addressing time zone differences and potential communication barriers. This role often requires adaptability and strong problem-solving skills to maintain team cohesion and operational efficiency in a remote environment.

What is the difference between Remote Operations Manager vs Remote Project Coordinator?

AspectRemote Operations ManagerRemote Project Coordinator
ResponsibilitiesOversees daily operations, manages teams, ensures efficiencyAssists in project planning, coordinates tasks, tracks progress
Required SkillsLeadership, strategic planning, process optimizationCommunication, organization, scheduling
CertificationsOperations management, project management (e.g., PMP)Project management certifications (e.g., CAPM, PMP)
Work EnvironmentRemote, cross-functional teams, management levelRemote, project teams, coordination role

The Remote Operations Manager focuses on overseeing overall operations and team management, requiring strategic and leadership skills. In contrast, the Remote Project Coordinator supports project execution, emphasizing organization and task coordination. Both roles often require project management certifications and operate in remote, team-based environments, but their scope and responsibilities differ significantly.

Can remote operations managers work remotely?

Remote operations managers can work remotely, as the role often involves overseeing processes, coordinating teams, and using digital communication tools. Many companies offer remote or hybrid arrangements for this position, especially with experience in project management and familiarity with collaboration software. However, some organizations may require on-site presence for certain tasks or meetings.

What's the average pay for a remote operations manager?

The average salary for a remote operations manager typically ranges from $70,000 to $120,000 per year, depending on experience, industry, and company size. Many remote roles also offer benefits such as flexible schedules and opportunities for leadership development.
More about Remote Operations Manager jobs

What are popular job titles related to Remote Operations Manager jobs in Framingham, MA?

For Remote Operations Manager jobs in Framingham, MA, the most frequently searched job titles are:

What job categories do people searching Remote Operations Manager jobs in Framingham, MA look for?

The top searched job categories for Remote Operations Manager jobs in Framingham, MA are:

What cities near Framingham, MA are hiring for Remote Operations Manager jobs?

Cities near Framingham, MA with the most Remote Operations Manager job openings:

Remote Operations Manager jobs near you
Infographic showing various Remote Operations Manager job openings in Framingham, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,272 per year, or $31.4 per hour.

CX Operations & Programs Manager

Port

Boston, MA • On-site, Remote

Full-time

Posted 9 days ago

Job description

Description
Port is the Agentic SDLC Platform. The way engineering teams build software is constantly evolving, and every new wave - such as AI agents operating across the SDLC - makes engineering more powerful, but also more complex and chaotic.
Port turns that chaos into control: one platform to build, govern, and operate the software development lifecycle, enabling every team to move as fast as technology allows.
Following our $100M Series C funding round, we are entering an exciting stage of significant growth and global expansion. As a product-led company, we believe the recipe for success is a world-class product that speaks for itself.
Role Overview
We are seeking a strategic, technical, and data-driven CS Operations & Programs Manager to join our Customer Experience team, reporting directly to the Head of CX Programs. In this role, you will hold direct end-to-end ownership across three key pillars: leading critical internal and cross-functional CX programs, building scaled automated programs for our Digital Success segment, and hands-on management of our core CS tech stack (HubSpot, Snowflake data mapping, and workflow automations).
Key Responsibilities
  • Executive Strategy & Alignment: Partner closely with the GTM leadership team to translate executive priorities into clear operational roadmaps, manage team operating cadences, and drive cross-functional programs.
  • Scaled Program Design & Execution: Lead the end-to-end development and implementation of scalable customer programs for our Digital Success segment, including automated onboarding nurtures and early health/risk detection triggers.
  • CS Infrastructure & CRM Administration: Directly configure and maintain HubSpot CS workflows, custom properties, project objects, and view structures to streamline daily CS execution and create seamless workflows for customer-facing teams.
  • Data Architecture & Customer 360: Partner with Data Analytics and Engineering teams to drive normalization and data hygiene across Snowflake (data warehouse) and HubSpot (CRM) to ensure accurate Customer 360 visibility.
  • Cross-Functional Automation: Collaborate with GTM Engineering and IT to spec, deploy, and maintain key workflow integrations (such as n8n or Zapier automations).
  • Process Optimization & Triage: Evaluate incoming cross-functional operational requests from CS leadership, building clear business trade-off frameworks to balance immediate triage needs with long-term infrastructure scalability.
  • Reporting & Analytics: Build and maintain operational dashboards in Looker, or Tableau to provide leadership with clear visibility into program ROI, account engagement, and retention performance.

Requirements
  • 3+ years of experience in CS Operations, RevOps, or GTM Program Management roles in a fast-growing B2B SaaS environment.
  • Proven track record of leading cross-functional and internal programs from executive concept through technical configuration, rollout, and team adoption.
  • Hands-on CRM administration experience building and configuring workflows, custom objects, properties, and pipelines in HubSpot (or Salesforce).
  • Strong data literacy and understanding of relational database schemas, account ID mapping, and data warehouse environments (Snowflake).
  • Working familiarity with workflow automation platforms (n8n, Zapier) and data visualization tools (Looker, Tableau, Metabase).
  • Exceptional communication, stakeholder management, and organizational skills, with comfort framing trade-offs and recommendations for executive leadership.

Apply