Remote Operations Coordinator Jobs in Edmonds, WA

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

The Hardware Program Coordinator will act as the central coordination point across PMO, Global Engagement, Supply Chain, CSM, and customer stakeholders to ensure ownership clarity, task execution, risk visibility, and global hardware readiness. This role focuses on governance, tracking, accountability, and coordination.

What you will do as the Hardware Program Coordinator:

The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.

• Maintain centralized global hardware action tracker
• Coordinate deliverables across CSM, PMO, Supply Chain, and Global Engagement teams
• Manage RAID logs and action item follow-up
• Track regional readiness activities and dependencies
• Facilitate governance meetings and executive reviews
• Develop status reports and executive dashboards
• Escalate unresolved issues to leadership
• Ensure ownership clarity across workstreams
• Track partner onboarding progress and readiness milestones
• Coordinate implementation of agreed operational model
• Support continuous improvement efforts across hardware operations

What you will bring to the team:

• Advanced project and program management capabilities
• RAID management expertise
• Executive reporting and communication skills
• Cross-functional coordination and facilitation
• Strong ownership and accountability management
• Smartsheet, Excel, Power BI, or project management platform expertise
• Meeting facilitation and action item management
• Process documentation and workflow development
• Risk identification and mitigation planning
• Stakeholder management across multiple organizations
• Ability to drive accountability without direct authority
• Excellent written and verbal communication skills

Preferred Background

• Program Management or PMO leadership experience
• Global supply chain, technology deployment, or infrastructure project experience
• Experience supporting large enterprise clients
• Experience managing global stakeholders across multiple regions
• Strong governance and reporting experience
• Experience with RAID management and executive reporting
• Experience working within matrixed organizations
• Familiarity with Microsoft ecosystem and enterprise service delivery environments

Qualified candidates can expect an hourly rate of $31.25 to $36.05. This is a 3-month temporary role with possible extension.

#LI-JL1

#LI-Remote

Zones offers a comprehensive Benefits package

While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, voluntary accident, hospitalization and critical illness insurance options, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements.

At Zones, work is more than a job - it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.