Remote Operations Associate Jobs in Chicago, IL (NOW HIRING)

We anticipate the application window for this opening will close on - 15 Jun 2026

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the LifeAt Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. This role will require 15% of travel to enhance collaboration and ensure successful completion of projects.

The Global Commercial Operations Consultant is responsible for building scalable, predictable, and insightdriven commercial processes that enable sales organizations to consistently deliver business results. This role owns the endtoend commercial operating backbone-from pipeline creation and forecast accuracy to CRM process design, sales digitalization, and performance insights. This leader partners closely with Sales, Marketing, Finance, IT, and Regional Commercial teams to translate business strategy into clear operating models, disciplined execution, and actionable intelligence.

Key Responsibilities

Responsibilities may include the following and other duties may be assigned.

Pipeline Predictability & Commercial Governance

• Strengthen our global pipeline management framework that drives consistency in opportunity creation, progression, and forecasting
• Support commercial leaders to govern stage definitions, exit criteria, and deal inspection rigor to improve conversion, velocity, and forecast accuracy
• Maintain our operating rhythms (host pipeline reviews, participate in forecast calls, QBR inputs) that shift the organization from retrospective reporting to forwardlooking decision making
• Partner with Sales and Finance to align forecast vs targets

Sales Process Operationalization & CRM Digitalization

• Own the translation of sales strategy into systemenabled processes within the CRM platform (e.g., Salesforce)
• Lead the design, simplification, and rollout of endtoend sales workflows, including:
• Lead-to-opportunity
• Opportunity management
• Deal progression and approvals
• Postclose handoffs
• Ensure CRM adoption by making the system intuitive for sellers, embedded in daily workflows and ultimately a single source of truth for commercial activity
• Partner with IT and Product teams to evaluate, prioritize, and deploy sales technologies and automation that reduce friction and manual work for frontline teams

Commercial Insights, Metrics and Performance Enablement

• Define and maintain a global commercial metrics framework, spanning:
  • Leading indicators (activity, pipeline creation, stage progression)
  • Lagging indicators (win rates, cycle time, revenue)
  • Productivity and efficiency metrics
• Translate data into clear insights, narratives, and recommendations for Sales leaders and executives
• Build dashboards and recurring reporting that highlight risks and opportunities early and align local execution to global business goals
• Continuously evolve metrics to reflect changes in strategy, models, and growth priorities

CrossFunctional Leadership & Change Management

• Act as a trusted commercial operations partner to global and regional Sales leadership
• Lead crossfunctional initiatives spanning Sales, Marketing, Finance, IT, and Operations
• Drive adoption of new processes and tools through clear communication, stakeholder alignment, and change management
• Balance global standardization with regional flexibility where required

Required Knowledge and Experience:

• High School Diploma or equivalent with 10+ years of relevant experience in sales enablement or sales support or equivalent experience

OR

• Associate's Degree with 8+ years of experience in sales enablement or sales support or equivalent experience

OR

• Bacheor's Degree with 6+ years of experience in sales enablement or sales support or equivalent experience

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A). .

Nice to Have:

• 8-10+ years of experience in Commercial Operations, Enablement, Operations, or Revenue Operations

• Proven experience building pipeline governance, sales processes, and CRMenabled workflows

• Strong analytical mindset with the ability to move from data to insight to action

• Experience operating in global, matrixed, and fastchanging environments

• Executivelevel communication skills with the ability to influence without authority

• Handson experience with CRM platforms (Salesforce or similar); experience with sales technologies and automation strongly preferred

• Preferred experience supporting med tech, healthcare, capital equipment, or other complex enterprise sales environments, including long sales cycles and multistakeholder buying processes.

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Join us in our mission to alleviate pain, restore health, and extend life-where your unique background and perspective are valued.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$149,600.00 - $224,400.00This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,Health Savings Account,Healthcare Flexible Spending Account,Life insurance, Long-term disability leave,Dependent daycare spending account,Tuition assistance/reimbursement, andSimple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees:Incentive plans, 401(k) plan plus employer contribution and match,Short-term disability,Paid time off,Paid holidays,Employee Stock Purchase Plan,Employee Assistance Program,Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), andCapital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.