Remote Operations Analyst Jobs in Edgewater, MD (NOW HIRING)

Position Description & Qualifications
If you love high profile and challenging programing projects supporting the US Navy - Serco has a great opportunity for you!Serco supports the US Navy as a prime for their NAVSEA contract which supports their defense work on Surface Ships. Our team provides various types of support to the Navy Modernization Process. The mission of the Navy Modernization Process (NMP) is to provide a disciplined process to deliver operational and technical modifications to the U.S. Naval Fleet in the most effective and cost-efficient way. The process defines a standard methodology to plan, budget, engineer, and install timely, effective, and affordable shipboard improvements while maintaining Configuration Management (CM) and supportability.
The Data Analystwill play a vital role in engaging Senior Navy leaders, leveraging their comprehensive understanding of shipboard operations and their ability to provide valuable insights through data analysis. Ideally, we are seeking a Data Analyst who has served onboard ships, in a shipyard environment and/or with past experience working on Navy maintenance metrics and analytics.
The ideal candidate will possess an understanding of shipboard maintenance, enabling them to contextualize data analysis within the unique challenges and requirements of the naval environment.
This is a fully remote position
This position is contingent upon your ability to maintain and transfer your Secret security clearance
In this role, you will:

• Perform initial analysis and preparation work for the Availability Duration Scorecard (ADS) Quarterly Review.
• Assist the team effort of calculating projected categorical Navy Surface ship maintenance and modernization availability durations that are based on the ADS Model and presented quarterly across for review.
• Organize material, perform data analytics, and completes writing assignments according to set standards regarding clarity, conciseness, style, and terminology.
• Create and/or update databases and spreadsheet-analysis data in electronic formats to include, but not limited to, availability planning, availability duration estimation, shipyard capacity, execution status, and financial and budget status
• Gather and analyze technical information from various sources and create EXCEL/ SQL queries to retrieve specific information and parameters from database(s)
• Apply data mining techniques to large data sets to identify patterns, relationships and behaviors
• Analyze, interpret and draw conclusions from data, and identify problems, solutions and opportunities using the analysis
• Create and deliver graphical representations to best display information and convey concepts, to include but not limited to compelling interactive briefings, reports, and dashboards via Microsoft Teams (FlankSpeed) or an NMCI approved, compatible platform
• Interpret and analyze data, behaviors and processes, trends and situations and recommended solutions
• Understand and articulate root causes. Ensure analytics are usable, actionable, and valuable for today and predictive of the future
• Lead working groups, analytical teams, forums, and Surface Ship readiness exercises, developing and maintaining storyline and graphics.
• Provide programmatic management and planning support services.

To be successful in the role, you will have:

• An active DoD Secret security clearance
  • U.S Citizenship required
• A Bachelor's Degree and minimum 5 years of relevant experience is required
• Proficiency in leveraging data to support decision-making processes and drive operational improvements
  • Background in data analytics, including experience with statistical analysis, data visualization, and advanced analytic techniques in a DOD setting
• Excellent communication skills, with the ability to effectively convey complex data insights to senior Navy leaders
• Strong attention to detail, adherence to standards, and continuous improvement mindset
• Familiarity with data sources and systems commonly used in the naval environment
• Advanced competency with Microsoft Office suite of tools (i.e., Word, PowerPoint, Excel, etc.)
• The ability to travel up to 10%

Additional desired experience and skills:

• NAVSEA or Navy experience
• Experience with Depot-level Overhaul, Maintenance and Modernization activities
• Algorithm writing experience with Python and similar AI / ML languages desired
• Familiarity with Navy maintenance and readiness data systems (e.g., OARS, VSB, CASREP, or equivalent)
• DoD experience required or Naval surface ship experience preferably
• Education or certification in data analytics, computer science, or a related field is preferred

If you are interested in supporting and working with our NAVSEA efforts, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.