Remote Operational Risk Manager Jobs in Middlebury, IN

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department OverviewAt Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video, and services help our customers work safely and more efficiently. Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential, and talents to Motorola Solutions, and help us usher in a new era in public safety and security.
The Command Center Software (CCSW) organization specializes in performing software and hardware delivery. The Command Center Software (CCSW) Platform Migration organization focus is on minimizing the customer's downtime during software upgrades in order to optimize their maintenance experience during the moments that matter.
Job Description

Project Manager (PM) is responsible for the delivery of the Command Center Software (CCSW) HW/SW Platform migration tasks and will act and be recognized as the leader / focal point for all aspects of assigned project(s). Responsible for delivering the contractual scope, on schedule and within budget, while maintaining customer satisfaction.

Must be able to utilize PM tools (schedule, critical path analysis, budget, change order, risk assessment, action item log, etc) to analyze complex issues and develop resolutions for any issues related to assigned project(s). The PM is responsible for allocating all necessary resources to meet project objectives, corporate financial, and customer satisfaction goals. The project manager is responsible for direct communication to the customer's organization and relevant senior stakeholders internally throughout the life of the project. In addition, the project manager is responsible for the overall pre-tax profit of all projects.

This is a remote position with approximately 50% travel. Qualified candidates can reside anywhere in the US. Candidates must reside in close proximity to a major airport due to travel expectations.

Key Responsibilities:

• A project manager is accountable for accomplishing the stated project objectives within the stipulated time period and budget. Ensures that the three constraints (quality, cost and time) that face every project are properly managed.

• Leads programs or portions of very complex programs. Directs and coordinates the work activities of the project team.

• Demonstrates a firm understanding of all nine areas of PMBOK project management and has expertise in two areas. Experienced in running project phases. Is able to oversee development of the complete project plan. Is able to establish, track, and audit project budgets, analyze variances and develop action plans as required.

• Represents the organization on projects and may perform in project leadership role.

• Involved in the management of project staff including project reporting, administration and communication.

• Responsible for project planning, setting deliverable dates, and tracking those deliverables.

• Coordinate internal resources and third parties/vendors for the flawless execution of projects.

• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.

• Work with the Scheduling team and Engineering Management team to ensure resource availability and allocation. Those resources could be System Technologists, Field Service Organization resources, and/or Motorola Service Shop resources.

• Develop a project plan to monitor and track progress.

• Manage and communicate changes to the project scope, project schedule, and project costs.

• Measure project performance using appropriate tools and techniques.

• Report and escalate to management as needed.

• Successfully manage the relationships of all project resources.

• Identify and communicate defects, via the applicable process, that is found in build of material, part numbers, and software versions to appropriate product planners to solve quality and reliability issues that impact upgrades.

• Support and help drive project close-out tasks, ensuring a successful project upgrade.

• Lead and drive efficiency by using the tools that help drive Project Management best practices.

• Look for ways to continuously improve Project Management efficiencies, and drive those efficiencies

• Aggressive/Creative problem solving skill; ability to get things done in a multi-organizational environment

• Must be able to travel to customer locations for on-site upgrades

• Strong knowledge of Motorola Solutions Astro 25 Public Safety systems, is a plus

• Collaborate with other resource managers on the team to plan project deliverables

• Leading the project's discussions.

• Builds and maintains positive, effective, and mutually beneficial-working alliances with customers

• Tailoring and applying change management. Requires working with the customer and engineering teams when implementing solutions, including third-party applications.

• Drive process improvement and best practices

Qualifications:

• BA/BS degree with 5+ years of experience in project/program management or services management

• PMP highly desired; CAPM or PM Masters Certificate is a plus.

• Understanding of Motorola Solutions software organization and deployment of those software solutions; Experience with Public Safety communications, Military communications, Civil construction, or IT Networks.

• Must be able to obtain necessary security clearance as required by local, state, and federal government contracts, which include criminal and financial background investigations.

• Experience leading highly complex projects

• Excellent presentation skills are required.

• Ability to apply critical thinking skills to make decisions, troubleshoot issues, identify mitigation strategies and exercise good judgment in the selection of methods and techniques for obtaining solutions

• Ability to work collaboratively with all team members

• Ability to effectively communicate with relevant peer and senior stakeholders

• Strong verbal and written skills; fluency in English.

• Proficient in Google Suite; Microsoft Office (Word, Excel, PowerPoint, Project) is a plus.

• Strong aggressive/creative problem-solving, negotiation, interpersonal, and presentation skills.

• This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Target Base Salary Range: $100,000 - $110,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-JS3

#LI-REMOTE

Basic Requirements

• Bachelors Degree

• 5+ years of experience in project/program management or services management

• Legal authorization to work in the U.S. indefinitely

• Ability to obtain background clearance as required by government customer

Travel Requirements25-50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S.Benefitsinclude:

• Incentive Bonus Plans

• Medical, Dental, Visionbenefits

• 401K with Company Match

• 10 Paid Holidays

• GenerousPaidTime Off Packages

• Employee Stock Purchase Plan

• PaidParental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.