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Remote Online Reputation Management Jobs (NOW HIRING)

Infinity Home Services

Midwest Marketing Coordinator

$70K - $85K/yr

Manage online reputation efforts to support review growth, lead generation, and brand awareness. Monitor and respond to customer reviews in a timely and brand-appropriate manner. Design and implement ...

Kapitus

Lead Brand Marketing Coordinator

Online Reputation & Customer Advocacy * Support the Director of Brand Marketing in the execution of Kapitus' online reputation management strategy. * Monitor and respond to reviews across Trustpilot ...

Kapitus

Lead Brand Marketing Coordinator

$43K - $59K/yr

Support the Director of Brand Marketing in the execution of Kapitus' online reputation management ... Consideration will be given to qualified remote candidates residing in states where Kapitus and/or ...

Kapitus

Lead Brand Marketing Coordinator

New York, NY · Remote

$68K - $110K/yr

Support the Director of Brand Marketing in the execution of Kapitus' online reputation management ... Consideration will be given to qualified remote candidates residing in states where Kapitus and/or ...

Reputation

Account Executive, Mid Market

Reputation, the leader in Online Reputation Management, operates in a dynamic space ripe with opportunity. Our solutions are core to the marketing and operational strategies of mid-market and ...

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How much do remote online reputation management jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote online reputation management in the United States is $19.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $21.15 per hour, depending on experience, location, and employer.

What is remote online reputation management?

Remote online reputation management involves monitoring, influencing, and improving an individual's or company's reputation on the internet from a remote location. Professionals in this field use various strategies to manage online reviews, social media presence, search engine results, and digital content. The goal is to ensure that positive information is highlighted while minimizing the impact of negative content. This role can be performed entirely online, making it suitable for remote work environments.

What are the key skills and qualifications needed to thrive as a remote online reputation management specialist?

To thrive in Remote Online Reputation Management, you need expertise in digital marketing, SEO, content creation, and data analysis, usually supported by a degree in marketing, communications, or a related field. Familiarity with reputation monitoring tools (like Google Alerts, Brandwatch), social media management platforms, and analytics systems is typically required. Excellent written communication, crisis management, and problem-solving skills are crucial for building trust and responding effectively to online feedback. These skills and qualities are essential for protecting and enhancing a brand’s online image in a fast-moving digital landscape.

What are some common challenges faced in a remote online reputation management role, and how can they be addressed?

In a remote online reputation management role, common challenges include staying updated on rapidly evolving online conversations, coordinating responses across time zones, and maintaining consistent communication with clients or team members. To address these, professionals often use monitoring tools to track brand mentions in real-time, establish clear communication protocols, and set regular check-ins via video or messaging platforms. Developing strong organizational skills and leveraging collaboration software can help ensure that reputation threats are identified and managed promptly, even in a distributed work environment.
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Remote Online Reputation Management jobs near you
Infographic showing various Remote Online Reputation Management job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $41,000 per year, or $19.7 per hour.

Midwest Marketing Coordinator

Infinity Home Services

Remote

$70K - $85K/yr

Full-time

Re-posted 18 days ago

Job description

What Sets Us Apart:
At IHS, we are more than a home services company. We are a portfolio of community-driven brands united by a commitment to quality, trust, and exceptional customer experience. Our regional marketing model gives marketing professionals the rare opportunity to operate at scale, building expertise across multiple brands while working within a high-performing centralized team where your impact is visible and your growth is supported.
What Sets You Apart:
Are you a brand-obsessed marketer who knows how to make a local business impossible to ignore? We are looking for a creative and strategic Area Marketing Coordinator to own how our home exteriors brands show up in their communities - on social media, on Google, in customer reviews, and across the web. If you understand that visibility drives trust, trust drives calls, and calls drive revenue, and you can manage that across multiple brands simultaneously, we want you on our team.
How You Will Help:
As an Area Marketing Coordinator, you will serve as the brand presence engine for multiple IHS brands within your region. You will own organic social, online business profiles, online reputation, and community engagement - exercising judgment to build brand equity and local visibility across brands. Your work shapes how thousands of homeowners perceive and choose the brands you support.
Responsibilities:
  • Organic Social Media: Own social media strategy and execution across all assigned brands, including content planning, creation, scheduling, and platform management. Develop brand-consistent content across Facebook, Instagram, TikTok, YouTube, and other relevant platforms that reflects each brand's voice and local community. Stay current on platform trends, algorithm changes, and emerging formats and translate them into actionable content changes.

  • Community Management: Monitor social media and online channels for comments, mentions, and messages and respond promptly and professionally on behalf of each brand. Build and maintain an active, engaged online community for each assigned brand. Identify opportunities to strengthen brand relationships with local audiences through organic engagement, partnerships, and community-facing content.

  • Google Business Profile (GBP): Own GBP management across all assigned brands, including listing accuracy, photo libraries, posts, Q&A, and service descriptions. Monitor and optimize profile performance to improve local search visibility and map pack presence. Ensure consistency of business information across all profiles and correct discrepancies across third-party directories.

  • Reviews & Online Reputation: Manage online reputation efforts to support review growth, lead generation, and brand awareness. Monitor and respond to customer reviews in a timely and brand-appropriate manner. Design and implement strategies to encourage satisfied customers to leave positive reviews, supporting each brand's local reputation and search ranking. Track review volume and sentiment trends by brand and surface insights to the Regional Marketing Manager. Identify recurring themes in negative feedback and escalate patterns that may indicate operational issues.

  • Local Content Creation: Curate a living photo and video library for each assigned brand, including job site shots, before and afters, crew highlights, and customer clips. Work directly with field teams and project managers to capture content from active jobs, ensuring a consistent pipeline of authentic, local creative assets.

  • Brand Engagement: Travel regularly to assigned brands within the region to maintain working relationships, conduct in-market brand reviews, and support content creation. Serve as the brand marketing subject-matter expert in brand-level business reviews, translating brand performance metrics into actionable insights for brand leadership.

  • Other duties as assigned.

What You'll Need:
  • 3-5 years of experience in a brand marketing, social media, or content marketing role

  • Experience managing social media and online reputation across multiple locations or brands simultaneously

  • Strong creative instincts paired with analytical discipline - you can build a content calendar and read a performance dashboard with equal confidence

  • Deep familiarity with Google Business Profile, Meta Business Suite, and reputation management platforms

  • Ability to manage multiple brands simultaneously without requiring daily direction

  • Strong writing skills with the ability to adapt voice and tone across distinct brand identities

  • Experience in home services, multi-location, or franchise marketing preferred

  • Strong communication and interpersonal skills with the ability to collaborate across brand and regional teams

  • Solid problem-solving and independent decision-making abilities

  • Ability to travel up to 25% of the time.

Benefits
  • Opportunities for professional growth and development tied to your personal interests

  • A transparent, supportive, and collaborative work environment

  • The chance to make a positive impact on our communities and the environment

  • Competitive:

Apply