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Remote Online Reputation Management Jobs in Utah

Social Networking Tutor

Provo, UT · Remote

$18 - $40/hr

Ability to explain platform algorithms, engagement strategies, and online reputation management while preparing students for professional networking, personal branding, and social media literacy.

Social Networking Tutor

Logan, UT · Remote

$18 - $40/hr

Ability to explain platform algorithms, engagement strategies, and online reputation management while preparing students for professional networking, personal branding, and social media literacy.

Ability to explain platform algorithms, engagement strategies, and online reputation management while preparing students for professional networking, personal branding, and social media literacy.

Ability to explain platform algorithms, engagement strategies, and online reputation management while preparing students for professional networking, personal branding, and social media literacy.

About Us Kenect is a leading AI-powered texting and reputation management platform used by 10,000 ... Our Sales Development Representatives are FULL-TIME IN THE OFFICE WITHOUT ANY REMOTE/WFH OPTIONS ...

Digital Marketing Consultant

Lehi, UT · On-site +1

$55K - $88K/yr

... reputation management, and email marketing. * Analyze campaign performance data and provide ... Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ...

Digital Marketing Consultant

Lehi, UT · On-site +1

$55K - $88K/yr

... reputation management, and email marketing. * Analyze campaign performance data and provide ... Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ...

... risk management advice. This position involves direct client interactions, offering timely and ... Collaborate with various carrier underwriters and effectively utilize online rating portals.

Manage itinerary updates, confirmations, and travel documentation * Respond to customer inquiries ... online communication platforms * Maintain accurate customer and reservation records * Provide ...

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Remote Online Reputation Management information

What are the key skills and qualifications needed to thrive as a remote online reputation management specialist?

To thrive in Remote Online Reputation Management, you need expertise in digital marketing, SEO, content creation, and data analysis, usually supported by a degree in marketing, communications, or a related field. Familiarity with reputation monitoring tools (like Google Alerts, Brandwatch), social media management platforms, and analytics systems is typically required. Excellent written communication, crisis management, and problem-solving skills are crucial for building trust and responding effectively to online feedback. These skills and qualities are essential for protecting and enhancing a brand’s online image in a fast-moving digital landscape.

What is remote online reputation management?

Remote online reputation management involves monitoring, influencing, and improving an individual's or company's reputation on the internet from a remote location. Professionals in this field use various strategies to manage online reviews, social media presence, search engine results, and digital content. The goal is to ensure that positive information is highlighted while minimizing the impact of negative content. This role can be performed entirely online, making it suitable for remote work environments.

What are some common challenges faced in a remote online reputation management role, and how can they be addressed?

In a remote online reputation management role, common challenges include staying updated on rapidly evolving online conversations, coordinating responses across time zones, and maintaining consistent communication with clients or team members. To address these, professionals often use monitoring tools to track brand mentions in real-time, establish clear communication protocols, and set regular check-ins via video or messaging platforms. Developing strong organizational skills and leveraging collaboration software can help ensure that reputation threats are identified and managed promptly, even in a distributed work environment.
What are popular job titles related to Remote Online Reputation Management jobs in Utah? For Remote Online Reputation Management jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Remote Online Reputation Management jobs in Utah look for? The top searched job categories for Remote Online Reputation Management jobs in Utah are:
What cities in Utah are hiring for Remote Online Reputation Management jobs? Cities in Utah with the most Remote Online Reputation Management job openings:

Online Reputation Analyst

America First Credit Union

Ogden, UT • Remote

Full-time

Re-posted 8 days ago


America First Credit Union rating

8.1

Company rating: 8.1 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

59th of 150 rated financial services


Job description

In today’s digital environment, an Online Reputation Analyst plays a critical role in understanding, measuring, and improving how the credit union is perceived across online channels. This position uses data, member feedback, review trends, and digital listening tools to identify risks, uncover opportunities, and provide actionable insights that support member satisfaction, brand trust, loan growth, and overall business performance. This position will be responsible for coordinating those efforts across multiple departments such as Member Experience and Complaint Management.


Monitoring and Analyzing Online Presence
The Online Reputation Analyst monitors select digital channels for mentions of the credit union, including but not limited to review platforms, app stores, and other public-facing sources. Rather than simply tracking mentions, this role evaluates sentiment, identifies recurring themes, measures reputation trends, and flags emerging issues that may affect member trust or business outcomes.


Review Response Support and Insight Development
The analyst supports timely and professional review engagement by evaluating review content, identifying response priorities, and helping ensure member feedback is routed appropriately. This role also analyzes positive and negative review patterns to determine what members value most, where service gaps may exist, and which locations, channels, or experiences may require additional attention.


Coordinating Social, Complaint Management, and Branch Issues
The analyst identifies potential issues raised through reviews and online conversations, assesses their severity, and coordinates with the appropriate teams, including complaint management, social media, branches, ATM services, and other operational groups. By maintaining clear documentation and communication, the analyst helps ensure concerns are addressed quickly while also capturing recurring issues that may indicate broader operational or member-experience trends.


Reporting, Dashboards, and Performance Measurement
The analyst develops and maintains reports, dashboards, and summaries that communicate online reputation performance to marketing and leadership teams. Key areas of analysis may include review volume, average ratings, sentiment trends, response performance, location-level trends, issue categories, competitor benchmarks, and the relationship between reputation indicators and business metrics such as membership growth, applications, or product engagement.


Developing Data-Informed Reputation Strategies
To strengthen the credit union’s online reputation, the analyst recommends strategies based on data and observed member feedback. These recommendations may support content planning, local branch reputation priorities, SEO and review visibility, public relations alignment, member-experience improvements, and proactive reputation risk management.


Crisis and Issue Analysis
In the event of a public relations concern or reputation risk, the analyst supports response efforts by monitoring online activity, tracking sentiment changes, identifying affected platforms, and providing timely reporting to public relations and leadership.


REQUIRED QUALIFICATIONS:

• Bachelor’s degree in marketing, communications, business analytics, public relations, data analytics, or equivalent career experience.
• Four years of experience in marketing, social media, public relations, reputation management, member experience, business analysis, or a related field.
• Experience analyzing review data, social media metrics, sentiment, customer feedback, or digital performance indicators.
• Ability to create clear reports, dashboards, summaries, and recommendations for cross-functional stakeholders.

PREFERRED QUALIFICATIONS:


• Familiarity with online review platforms, social listening tools, Google Business Profiles, social media platforms, or reputation management software preferred.


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