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Remote Online Case Manager Jobs in Minnesota (NOW HIRING)

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Remote Online Case Manager information

What is a remote online case manager?

A Remote Online Case Manager is a professional who coordinates and manages cases, such as healthcare, social services, or legal matters, while working remotely using digital tools. Their primary responsibilities include assessing client needs, developing action plans, monitoring progress, and communicating with clients and service providers through email, phone, or video conferencing. This role requires strong organizational, communication, and problem-solving skills, as well as proficiency with online case management systems. Remote Online Case Managers play a vital role in ensuring clients receive appropriate services and support, even when working from a distance.

What are the key skills and qualifications needed to thrive as a remote online case manager?

To thrive as a Remote Online Case Manager, you typically need a background in social work, psychology, or a related field, along with strong case management and organizational skills. Familiarity with case management software, secure communication tools, and database systems is often required. Excellent written communication, empathy, and problem-solving abilities help build trust and effectively serve clients remotely. These skills ensure efficient, client-focused support and accurate documentation in a virtual environment.

What are some common challenges faced by remote online case managers, and how can they be overcome?

Remote Online Case Managers often face challenges such as maintaining effective communication with clients and team members across different locations and time zones. Staying organized while managing multiple cases digitally can also be demanding. To overcome these challenges, it's important to leverage secure case management software, establish clear routines, and proactively schedule regular check-ins with clients and colleagues. Building strong digital communication skills and setting boundaries to avoid burnout are also key to succeeding in this role.

What is the difference between Remote Online Case Manager vs Remote Telehealth Case Manager?

AspectRemote Online Case ManagerRemote Telehealth Case Manager
CredentialsCase management certification, healthcare or social work backgroundSimilar credentials, often with additional telehealth training
Work EnvironmentPrimarily online, case management software, phone, emailOnline consultations, telehealth platforms, phone, email
Employer & IndustryHealthcare providers, insurance companies, social servicesHealthcare providers, telehealth companies, insurance
Search & Comparison IntentFocus on case management tasks, patient advocacyFocus on remote patient care via telehealth

The main difference is that Remote Online Case Managers focus on managing cases through online documentation and communication, often involving social or healthcare services. Remote Telehealth Case Managers specifically provide patient support and coordination via telehealth platforms, emphasizing direct patient interaction. Both roles require similar credentials but differ in their primary work setting and patient engagement methods.

What are popular job titles related to Remote Online Case Manager jobs in Minnesota?

For Remote Online Case Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote Online Case Manager jobs in Minnesota look for?

The top searched job categories for Remote Online Case Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Online Case Manager jobs?

Cities in Minnesota with the most Remote Online Case Manager job openings:

Remote Online Case Manager jobs near you
Infographic showing various Remote Online Case Manager job openings in Minnesota as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution.

Remote Case Manager - Chisago County

Orion Associates

Chisago City, MN • On-site, Remote

$51K - $53K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Meridian Services is a trusted provider of care for individuals with intellectual disabilities, mental health challenges, the elderly, and their families. Our Case Management Department supports approximately 2,500 elderly individuals, 1,500 people with mental health diagnoses, and more than 1,000 individuals with intellectual disabilities across the entire state of Minnesota. We strive to provide services of the finest quality so that those we serve will be able to realize their dreams!
Job Title: Case Manager / Social Worker
Location: Remote in Chisago County. Must live within MN to be considered for the position. Travel throughout the state is required for meetings and visits with persons served.Based on caseload, travel throughout other parts of Minnesota may be required.
Schedule: Monday-Friday typical daytime business hours. Eligible to work from home up to 2 days/week after 6 months of employment.
Wage: Starting at $51,000 annual salary including $1,800 sign-on bonus + full-time benefits, PTO, and Volunteer PTO. Higher salary with a BSW or MSW.
Required Qualifications:
  • Be a licensed Social Worker (Bachelor of Social Work required for licensure)
  • Or licensed Graduate Social Worker (Master's in Social Work required for licensure) as stated by the Minnesota Board of Social Work
  • Or have a 4-year degree in Human Services, Psychology or Sociology, or related fields
  • Successful clearance of Department of Human Services background check
  • Successful clearance of Motor Vehicle Background Check and acceptable driving record per Company Policy

Job Summary: As a Case Manager, you will be working on finding resources and services for persons (clients) that best fit their needs and situations. At Meridian Services, each Case Manager is an advocate for persons with disabilities/elderly and helps to make a difference in their lives. Our Case Managers will carry caseloads that consist of persons with intellectual disabilities, traumatic brain injuries, CADI (mental health) diagnoses, and elderly/alternative care.
Essential Job Duties:
  • Visits with persons on the caseload and attending team meetings
  • Completing or attend meetings on needs assessment; individual service plan development (CSSP)
  • Assisting with planning for new service development
  • Locating residential, vocational, and other needed services depending on each person's needs
  • Monitoring service delivery and ensuring the health and safety needs of each person are being met.
  • Completion of referrals and crisis intervention as needed
  • Developing waiver budgets
  • Completing case notes
  • Acting as an advocate for people we provide services to

Preferred Qualifications:
  • Knowledge of community resources and providers
  • Excellent computer skills including Microsoft office
  • Great organizational skills and attention to detail.
  • Knowledge of Medical Assistance, Medicare, and MN Health care programs

Meridian Services Company Benefits and Perks Include:
  • Medical, Dental, and Vision insurance offered
  • Paid Time Off including 16 hours of Paid Volunteer Time
  • 401K plan with employer matching after 1 year
  • Supplemental Insurance and Pet Insurance offered
  • Childcare at Corporate Office for Employees
  • Pet-Friendly Corporate Offices
  • Fun events including: Annual Company Picnic, Wednesday Snack Days at Corporate Office, Annual Summer Bags Tournament, Department Kickball Game, and more!
  • MERSC Discounts at MN Events and Businesses
  • Case Managers attend MSSA Conference annually
  • CEU's and Monthly Lunch-and-Learn Trainings
  • LSW Supervision for Licensed Social Workers is provided weekly and for free!
  • Master's level supervision is provided for a small fee

Meridian Services is an Equal Opportunity Employer. Candidates who meet the educational requirements for this position and who are passionate about supporting others are encouraged to apply!

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