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Remote Omni Jobs (NOW HIRING)

Gozio is a 100% remote company, and we provide all necessary technology such as a Mac, iPad, and ... Knowledge of Jira, Sketch, Claude, Omni, Confluence Bonus Skills: Gozio is an Equal Opportunity ...

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Senior Salesforce Engineer

Bodega Bay, CA · Remote

$128K - $157K/yr

... Remote Duration 4+ Months C2H Interview type Video Required skills * 4-5 years of hands-on Salesforce experience (i.e. Sales Cloud, Service Cloud, Field Service, , Experience Cloud, Omni Studio. Apex ...

Manage Omni Channel and telephony projects from planning through successful delivery * Coordinate ... remote work. * Growth Mindset: reap the benefits of a range of professional development ...

Manage Omni Channel and telephony projects from planning through successful delivery * Coordinate ... remote work. * Growth Mindset: reap the benefits of a range of professional development ...

Manage Omni Channel and telephony projects from planning through successful delivery * Coordinate ... remote work. * Growth Mindset: reap the benefits of a range of professional development ...

Manager, Implementation (MANTL)

OR · On-site +1

$126K - $157K/yr

As a remote-first company, most of our positions can be remote in the US, except for key roles ... Business Omni, in-branch, and specialty account types. This is a role for someone who has lived ...

As a remote-first company, most of our positions can be remote in the US, except for key roles ... Business Omni, in-branch, and specialty account types. This is a role for someone who has lived ...

With a global workforce, we're remote-first and grounded in a simple idea: software is a people ... Support and maintain dashboards and reports in Salesforce, Gong & Omni to surface key metrics ...

1-20- Salesforce Developer

Concord, NH · Remote

$56.75 - $75.25/hr

This position is 100% remote. Candidates will need to be able to work remotely following the State ... Omni Studio experience Desired * Experience with DevOps Desired * YAML Desired * Excellent verbal ...

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Remote Omni information

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How much do remote omni jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote omni in the United States is $19.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Omni Customer Service Representative, and why are they important?

To thrive as a Remote Omni Customer Service Representative, you need strong communication skills, problem-solving abilities, and prior experience in customer support or a related field. Familiarity with CRM platforms, live chat systems, and ticketing tools is typically required, and certifications in customer service are a plus. Excellent time management, self-motivation, and adaptability set standout candidates apart in a remote setting. These skills are crucial for delivering efficient, high-quality customer support across multiple channels while working independently from home.

What is the best remote job to get?

The best remote job depends on individual skills and interests, but roles such as software developer, digital marketer, and customer support representative are highly in demand and often offer flexible schedules. These positions typically require strong communication skills, proficiency with relevant tools, and self-motivation. Remote jobs in tech and marketing tend to provide competitive pay and growth opportunities.

What is the difference between Remote Omni vs Remote Customer Service Representative?

AspectRemote OmniRemote Customer Service Representative
Required CredentialsExperience in omni-channel support, technical skillsCustomer service skills, sometimes basic technical knowledge
Work EnvironmentMulti-channel support (chat, email, phone), often technicalPrimarily phone and chat support, customer-focused
Employer & Industry UsageRetail, tech, e-commerce companiesRetail, telecom, service industries
Search & Comparison IntentUnderstanding multi-channel support rolesCustomer service roles, entry-level support

Remote Omni roles typically involve multi-channel support with technical skills, serving industries like retail and tech. Remote Customer Service Representatives focus on customer interaction via phone or chat, often with less technical requirement. Both are remote support roles but differ in scope and technical complexity.

How much do Omni Interactions jobs pay?

Omni Interactions customer service agents typically earn around $10 to $15 per hour, depending on experience and the specific task. Pay rates can vary based on the complexity of the work and the client requirements, with some roles offering performance-based incentives.

How does a Remote Omni team member typically collaborate with colleagues and maintain effective communication while working from home?

As a Remote Omni team member, you'll collaborate with colleagues primarily through digital platforms such as instant messaging, video conferencing, and shared project management tools. Maintaining clear and proactive communication is essential to ensure smooth workflow and avoid misunderstandings, especially given the lack of face-to-face interactions. Regular check-ins, virtual team meetings, and timely updates help foster a sense of connection and keep everyone aligned on goals and tasks. Being organized and responsive are key to thriving in this remote, multi-channel environment.

What are Remote Omni jobs?

Remote Omni jobs refer to positions within companies, usually in customer service or support, where employees work from home or another remote location. The 'Omni' aspect typically relates to 'omnichannel' support, meaning workers handle customer inquiries across multiple channels such as phone, email, chat, and social media. These roles require strong communication skills, technical proficiency, and the ability to multitask. Remote Omni jobs offer flexibility and are ideal for individuals seeking work-from-home opportunities in the customer service field.

Is Omni a good place to work?

Remote Omni is a role that typically involves flexible work arrangements and requires strong communication skills. The work environment depends on the company's culture and management, so researching employee reviews and job requirements can provide better insight into whether it is a suitable workplace.

What are omni remote jobs?

Omni remote jobs are positions that can be performed entirely online from any location, often involving roles in customer service, sales, or technical support. These jobs typically require strong communication skills and familiarity with digital tools like chat platforms or CRM software, offering flexibility in work hours and environment.
More about Remote Omni jobs
What cities are hiring for Remote Omni jobs? Cities with the most Remote Omni job openings:
What are the most commonly searched types of Omni jobs? The most popular types of Omni jobs are:
What states have the most Remote Omni jobs? States with the most job openings for Remote Omni jobs include:
Infographic showing various Remote Omni job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,005 per year, or $19.7 per hour.
Solutions Consultant (Remote)

Solutions Consultant (Remote)

Gozio

Atlanta, GA • Remote

Full-time

Posted yesterday


Job description

At Gozio, we're redefining the meaning of patient experience in health systems across the U.S. Our mobile platform offers a single point of access for everything a patient or visitor needs, including telehealth, medical records, physician appointments and reminders, and indoor navigation and wayfinding. We help take the stress out of visits to the hospital.

The Implementation Consultant learns how our customers operate and applies that knowledge to configure and optimize Gozio's mobile and web products. Serving as the primary consultative partner for clients throughout the implementation lifecycle and beyond, the Implementation Consultant guides customers through walkthroughs, user acceptance testing (UAT), and app configuration; delivers training sessions and design mockup presentations; and provides ongoing post-implementation support.

Day to day, the role balances high-impact client management with hands-on data configuration, including categorizing and structuring data for indoor hospital locations using internal tools, our content management system, and AI, while collaborating closely with internal teams such as Product, Engineering, and Client Success to refine processes and improve our products.

This role includes traveling to our customer sites to capture points of interest as key elements of our wayfinding solution, analyzing and resolving data discrepancies, and assisting with identifying and resolving challenging wayfinding scenarios. The ideal candidate is a self-starter who works independently and takes ownership of outcomes, quick to learn, very detail oriented and exceptional at communication.

Gozio is a 100% remote company, and we provide all necessary technology such as a Mac, iPad, and collaboration tools like Slack, Google Apps, and Zoom.

Requirements:

Client Management:

  • Lead customer interactions, communications, training, as well as advise clients on how to optimize value from the product.
  • Provide ongoing support and troubleshooting via support tickets for clients post-implementation, addressing any system issues or user inquiries
  • Prepare and give design mockup presentations to explain how the products and services work to existing customers

Data Management:

  • Categorize, document, and configure data for all indoor hospital locations.
  • Ability to manage various data sets, including importing, cleaning, and structuring.
  • High comfort level with AI, automation and working with internal tools to streamline current processes
  • Experience working with a content management system

Internal Expert:

  • Savvy with technology and capacity to become an expert in our software in a short period of time.
  • Provide support by demonstrating knowledge of products, services, and best practices.
  • Excellent communication, presentation, facilitation, time management, and problem-solving skills
  • Collaborate and partner with internal teams, such as Client Success, Product, Engineering, and Sales to help iterate on internal processes and customer configurations
  • Ability to manage multiple priorities and perform well in a fast-paced environment while maintaining a high level of quality and client satisfaction.

Implementation & Client Onsites:

  • Identify critical points of interest while onsite, patient routing, and use this information to configure wayfinding.
  • Serve as the client point of contact during implementation to understand their business operations, manage client expectations and ensure end-user satisfaction.
  • Travel 1-2 weeks per month for 3-5 days at a time (30-50% travel), with the ability to walk/stand for 8+ hours and cover 3-5 miles daily.
  • Experience reading floor and site plans.
  • Familiarity with the Healthcare industry
  • Knowledge of Jira, Sketch, Claude, Omni, Confluence

Bonus Skills:

Gozio is an Equal Opportunity Employer.

Unfortunately, Gozio is unable to provide sponsorship or transfer.