Arlington, VA · On-site +1
This position will offer flexibility for primarily remote work schedules and can be based from a ... OCI Resolution Serve as Ombudsman in spotting/ de-conflicting OCI issues, preferably at Go/ No Go ...
Arlington, VA · On-site +1
This position will offer flexibility for primarily remote work schedules and can be based from a ... OCI Resolution Serve as Ombudsman in spotting/ de-conflicting OCI issues, preferably at Go/ No Go ...
Arlington, VA · On-site +1
This position will offer flexibility for primarily remote work schedules and can be based from a ... OCI Resolution Serve as Ombudsman in spotting/ de-conflicting OCI issues, preferably at Go/ No Go ...
Arlington, VA · On-site +1
This position will offer flexibility for primarily remote work schedules and can be based from a ... OCI Resolution Serve as Ombudsman in spotting/ de-conflicting OCI issues, preferably at Go/ No Go ...
Arlington, VA · On-site +1
This position will offer flexibility for primarily remote work schedules and can be based from a ... OCI Resolution Serve as Ombudsman in spotting/ de-conflicting OCI issues, preferably at Go/ No Go ...
Arlington, VA · On-site +1
This position will offer flexibility for primarily remote work schedules and can be based from a ... OCI Resolution Serve as Ombudsman in spotting/ de-conflicting OCI issues, preferably at Go/ No Go ...
$42.5K - $51.5K
4% of jobs
$59.3K is the 25th percentile. Wages below this are outliers.
$51.5K - $60.6K
24% of jobs
$60.6K - $69.7K
14% of jobs
The median wage is $72.6K / yr.
$69.7K - $78.7K
24% of jobs
$78.7K - $87.8K
4% of jobs
$87.8K - $96.8K
0% of jobs
$96.8K - $105.9K
2% of jobs
$112.7K is the 75th percentile. Wages above this are outliers.
$105.9K - $115K
3% of jobs
$115K - $124K
12% of jobs
$124K - $133.1K
3% of jobs
$133.1K - $142.1K
9% of jobs
$42.5K
$86.3K
$142.1K
As a Remote Ombudsman, you may encounter challenges such as managing complex cases without in-person interaction, ensuring confidentiality over digital platforms, and maintaining neutrality while resolving disputes. Many organizations offer robust training, access to secure case management tools, and regular peer collaboration through virtual meetings to support remote ombudsmen. You'll often have a network of colleagues or supervisors for guidance and case consultation, helping you navigate difficult situations effectively. This supportive structure ensures that even while working remotely, you can provide fair and thorough assistance to all parties involved.
A Remote Ombudsman is a neutral and independent professional who addresses concerns, resolves disputes, and ensures fair processes within an organization, all while working remotely. They listen to complaints, provide guidance, and facilitate communication between parties to achieve fair resolutions. Ombudsmen often work in industries like healthcare, education, government, and corporate environments. Their role requires confidentiality, impartiality, and strong problem-solving skills.
To thrive as a Remote Ombudsman, you need strong conflict resolution, investigative, and analytical abilities, often supported by a background in social work, law, or public administration. Familiarity with case management software, secure communication platforms, and compliance systems is typically required. Outstanding active listening, impartiality, and written communication skills distinguish successful candidates in this role. These competencies are vital for fairly addressing grievances, facilitating resolutions, and maintaining trust between parties in a remote setting.
The most popular types of Ombudsman jobs in Washington are:
For Remote Ombudsman jobs in Washington, the most frequently searched job titles are:
The top searched job categories for Remote Ombudsman jobs in Washington are:
Cities in Washington with the most Remote Ombudsman job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted yesterday
8.4
Based on 67 frontline employees who took The Breakroom Quiz
7th of 80 rated construction
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
AECOM Governments Business Line is seeking a highly motivated and experienced professional to be a NAVY/NAVFAC Client Account Manager for AECOM DCS. This position will collaborate with the overall Navy/NAVFAC CAM as well as the rest of the Department of War team. The DOW Program for DCS-A generates nearly $800M in annual sales and supports all of DCS' Global Business Lines: B+P (AE Design); Water; Environmental, PGM, Energy/Power, Advisory, and Transportation.
Specifically, the NAVY/NAVFAC CAM will drive sustainable and reproducible Account growth for the NAVY/NAVFAC Account with specific emphasis on the Navy's Pacific and West Regions. This will be readily accomplished by successfully delivering on the following requirements:
This position will offer flexibility for primarily remote work schedules and can be based from a variety of US locations.
Strategic Direction- Intelligence- and Positioning
Strategic Plan Development & Management
Account Plan Development
Account Performance
On a monthly basis or more frequently as requested maintaining situational awareness of performance across the account. Make sure bookings and pipeline align with monthly projections and if not, develop a brief situational report on why projections are not in alignment.
Pursuit Support & SalesForce Management
Weekly review and update of the SF pipeline. Make sure there are capture plans for all major pursuits. Assist with teaming and negotiating. Ensure coordination with FBS & Marketing for max support. De-conflict issues (perceived/real) among BLs. Facilitate Risk Mgmt sign-offs/ pricing/ proposal review/ and all other unique federal requirements. Own the big proposals
Contract Fill-up
Monitor Program Manager performance monthly for achieving bookings against contract capacity. Keep a close eye on sub positions, and non-productive relationships.
Client Relationships
Lead/ manage key relationships at all major clients: ie: NAVY/NAVFAC Regions, Engineering Commands, Research & Development Centers, etc. The NAVY/NAVFAC CAM also works closely with the AF and Army CAMs as some opportunities are funneled to other agencies for execution. It is imperative to coordinate these cross opportunities. Closely oversee corrective actions and personally monitor recoveries to ensure client satisfaction.
Compliance
Maintain situational awareness. Serve on JV Boards for larger programs to stay abreast. Work closely with FBS to ensure FAR compliance.
Performance/ Risk Assessment
Maintain situational awareness of contract performance. Personally review all CPAR reports and rebuttals. Talk with major PgMs at least monthly.
OCI Resolution
Serve as Ombudsman in spotting/ de-conflicting OCI issues, preferably at Go/ No Go stage.
Communicate/ Coordinate
Maintain an Account level Focus Group communication strategy to provide YTD status against goals & other relevant account metrics. Communicate progress up the chain. Work positively across Business Line and Regional boundaries.
Lead and Motivate
Promote the AECOM brand; inspire participation in professional activities & paper development. Be a prime mover in building the DOW team of teams. Spread the vision and team accolades.
Staff Reviews
Maintain HR requirements for assigned staff. Develop and negotiate goals for each.
The NAVY/NAVFAC CAM will be responsible for client relations, market analysis, strategy development, positioning, capture and management of NAVY/NAVFAC contracts primarily within the NAFAC Pacific Area of Operations (NAVFAC Pacific, NAVFAC Hawaii, NAVFAC Far East, NAVFAC Marianas, NAVFAC Southwest, NAVFAC Northwest, NAVFAC EXWC and other Systems Commands and, on occasion, support the Navy/NAVFAC Director with client visits and interface with NAVFAC HQ. This includes developing and executing strategic and client account plans that will achieve annual targets and grow the program year over year. The NAVY/NAVFAC CAM is the advocate for AECOM's Navy programs that provide a host of professional technical services, to include but not limited to FMS, MILCON, and SRM design; Master Planning; other AE Services; Environmental Services (restoration, planning/NEPA, compliance); Energy Performance Services, Construction Management and Construction Quality Assurance.
Minimum Requirements:
Highly Desirable Requirements:
At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.
About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.
What makes AECOM a great place to work
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community-where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
